Siemens OptiPoint 410 operating instructions Checking the telephone, Advice for users

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Contents

Calling a station directly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 The lamp statuses of direct station selection (DSS) keys . . . . . . . . 93 Calling a direct station selection (DSS) user . . . . . . . . . . . . . . . . . . 93 Taking a call for a direct station selection (DSS) user . . . . . . . . . . . 93

Temporarity removing station from hunt group/

adding station to hunt group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Checking the telephone . . . . . . . . . . . . . . . . . . . . . . 95

Checking its functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Checking the assignment of functions to keys . . . . . . . . . . . . . . . . . . . 96

Labeling, documentation and accessories. . . . . . 97

Labeling Key Fields (not used in US) . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Attaching a Station Number Label (not valid for US) . . . . . . . . . . . . . . . 98 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Advice for users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Care of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Dealing with error messages on the display . . . . . . . . . . . . . . . . . . . . 100 Who to contact if a problem occurs . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Important functions at a glance . . . . . . . . . . . . . . 105 Maximum Service Menu functions available . . 107

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Contents HiPath OptiPoint 410 economy optiPoint 410 standard Important Notes About these Operating InstructionsLabels Basic Usage Instructions Making Calls Basic FunctionsMaking Calls Convenience Functions Making project calls Using Other FunctionsMaking calls in an executive/secretary team Making multiline callsChecking the telephone Advice for usersOptiPoint 410 economy/standard control panel Basic Usage InstructionsDisplay How to use this user guideDirectly How to activate functionsVia the Service Menu Using a function keyAdditional executive/secretary functions not used in US Which functions can be used?Basic and enhanced functions Additional multiline and group functionsOptional main menu How to make best use of your telephoneAnswering a call via the speaker key speakerphone Making Calls Basic FunctionsAnswering calls Answering a call with the handsetMaking Calls Switching to speakerphoneSwitching to the handset Open listeningCalled party answers. The call is on your speaker Ending the callSaved number redial Dialing with the handset on-hookMaking a second call consultation Last number redialAlternating between two calls toggling Extending the call with prior announcement Transferring a callExtending the call without prior announcement Call Forwarding Using call forwardingProgramming/changing a forwarding destination Station fixed forwardingActivating/deactivating station fixed forwarding Activating and deactivating with call forwarding key Deactivating station fixed forwarding in the idle menuDeleting the destination for station fixed forwarding Selection of a station variable forwarding type Station variable forwardingDeleting a forwarding destination Programming/changing the forwarding destinationDeactivating station variable forwarding Activating station variable forwardingChecking forwarding Deactivating station variable forwarding in the idle menu Using the callback functionStoring a callback request Answering a callback requestRejecting a callback request Canceling an entry that is displayedEnding Store/process on destination dial number Saving Repertory Dialing Numbers on a KeyStoring any number Storing a number for redialingQuit function without change Storing a caller’s number or a number that has been dialedDialing with repertory keys Setting the volume of the alerting tone Telephone settingsAdjusting the ringer volume Adjusting the ringer pitchAdjusting the display contrast Adjusting the angle of the displaySelecting a language Selecting the language for user prompts displaysGroup call and pickup Making Calls Convenience FunctionsPicking up a specific call Incoming call on loudspeaker speaker call 2-way Taking a call in a hunt groupHaving the number of the called station displayed Viewing the call log Using a call list missed callsDialing/Making Calls Activating/deactivating stop voice callingDialing with individual speed dialing numbers Speed-dialDialing a number from the call log Deleting an entry from the call logAnswering a callback request Using the mailboxDialing with system speed dialing numbers Retrieval from mailboxDirect call to a colleague via loudspeaker voice calling Using the mailbox function optionalTerminating mailbox retrieval Answering the waiting call Using the call waiting functionDuring a Call Activating/deactivating call waitingConsultation Using the switchover buttonWaiting call TogglingRetrieving the call Re-indicationGroup park and retrieval of call Parking the callStation controlled conference Starting a conference from a single call Setting up a conferenceSetting up a conference from a consultation call Setting up a conference from a waiting callCalling and adding another user Expanding the conferenceExpanding the conference from a consultation call Transferring the conference Accepting a waiting call and adding it to the confer- encePutting the conference on hold Disconnecting the last member addedDuring the conference Viewing member informationEntering commands with tone dialing Dtmf suffix dialing Taking a parked call System-wide parkingParking a call automatically and taking it at a later date ParkingParking via the keypad Parking a call manually and then taking it at a later dateParking via a repertory key Via system parking only for telephones with no display Taking a parked callVia the keypad Via the repertory keyAutomatic parking Parking is not possibleManual parking Camping on a colleague’s call If You Cannot Reach a DestinationOverriding a colleague’s call intrude Using HiPath 4000 as an intercommunication system Voice calling to a variable destination System-wide voice callingVoice calling to a fixed destination Voice calling in a groupTwo-way voice calling to a variable destination Voice calling to a fixed destination using repertory keyAnnouncement to all members of a line group System call forwarding Using call forwardingCall forwarding via code numbers Deactivate call-forwarding Call-forwarding via call-forwarding keyProgramming and activating call-forwarding Activating fixed call-forwardingSwitching fixed call forwarding on again Switching off fixed call forwardingClearing fixed call forwarding Forwarding calls for a different terminal Delayed call-forwardingCompleted? Save? To check Checking/deactivating call forwarding for another telephoneChanging call forwarding for another terminal Checking/deactivating call forwarding for fax, PC or busySaving individual speed dialing numbers Saving Functions AppointmentsSaving a function on a key Creating timed reminders Appointments FunctionTimed reminders Cancelling a saved reminderMaking project calls Setting up a project callCall duration display cost display Activating/deactivating do not disturb Private Sphere/SecurityMalicious call holding Suppressing your number on called party’s displayPreventing unauthorized dialing Locking your telephoneEnabling the telephone again Using a different telephone in the same way as your own Using Other FunctionsIdentifying yourself with PIN and dialing Call forwarding follow me after successful identification Deactivating identification at the other telephoneEntering the PIN for your own HiPath 4000 system Dialing after successful identificationMaking multiline calls Using line keysPrimary line Deactivating the preview function PreviewDifferent states of line key lamps Activating the preview functionTaking calls in the order offered Taking calls on line keysTaking calls with priority Via the program/service key With the Ringer Cutoff key configuredActivating/deactivating ringer Dialing with automatic line seizure Dialing with line keysDialing with selectable line seizure Identifying the line used With the Show Used Line key configuredAlternating between different lines Allow bridging With automatic privacy configuredWith the privacy key configured Ending a call on a line keyTerminating a connection on a line key Preventing bridgingHolding a call on a line key exclusively and retrieving it Holding a call on a line key and retrieving itPlacing on hold Forwarding calls for lines Picking up a held callWith the call forwarding key Feature settings? Call forwarding? Activate? Deactivating call forwarding for a line Cancelling the station fixed call forwarding destinationLamp is lit the secretary is making a call Lamp statuses of direct station selection DSS keysMaking a call to the executive/secretary Lamp is not lit the secretary is not making a callTaking a call for the executive during a call in progress Taking a call for the executive in the secretary’s officeTerminating the call returning to the first call Forwarding calls directly to the executive Extending a call to the executiveTaking a call on the executive’s telephone Retrieving a call at the second telephone Parking a call at the first telephoneActivating/deactivating call waiting for executive To activate deputy Using the call signal functionTo deactivate deputy Lamp is lit the user is making a call Calling a station directlyTaking a call for a direct station selection DSS user Lamp is not lit the user is not making a callPrecondition a hunt group has been configured in the team Checking its functionality Checking the telephoneChecking the assignment of functions to keys Labeling Key Fields not used in US Labeling, documentation and accessoriesAttaching a Station Number Label not valid for US DocumentationTroubleshooting Advice for usersCare of the telephone Possible cause Dealing with error messages on the displayPossible response Who to contact if a problem occurs Call Index103 Page Making a call Important functions at a glanceChecking call list Switching telephone off/on again to make a callHandsfree conversing Maximum Service Menu functions availableRef. No. A31003-H8400-B412-1-7619