Siemens OptiPoint 410 Calling a station directly, Lamp is not lit the user is not making a call

Page 93

Making calls in an executive/secretary team (not used in US)

Step by Step

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Calling a station directly

Precondition: DSS keys have been configured at your telephone Æ page 96.

The lamp statuses of direct station selection (DSS) keys

The lamp is not lit – the user is not making a call.

The lamp is lit – the user is making a call.

The lamp is flashing – there is an incoming call for the user; the user has not answered it yet.

Calling a direct station selection (DSS) user

Note the lamp status of the DSS key!

The lamp is not lit – the user is not making a call:

Press the DSS key, for example, "Jones".

Lift the handset.

With the handset on-hook: you are in speakerphone mode (not available with optiPoint 410 economy).

The lamp is lit – the user is making a call:

Press the DSS key.

You are camped on to the other party’s call. He or she hears a tone, the call pickup key flashes at his or her telephone and your name and number are displayed.

When the other party answers: lift the handset.

With the handset on-hook: you are in speakerphone mode (not available with optiPoint 410 economy).

Taking a call for a direct station selection (DSS) user

The called party is not at his or her normal workplace, for example.

Lift the handset.

Press the flashing key, for example, "Jones".

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Contents HiPath OptiPoint 410 economy optiPoint 410 standard About these Operating Instructions Important NotesLabels Basic Usage Instructions Making Calls Basic FunctionsMaking Calls Convenience Functions Making project calls Using Other FunctionsMaking calls in an executive/secretary team Making multiline callsChecking the telephone Advice for usersOptiPoint 410 economy/standard control panel Basic Usage InstructionsDisplay How to use this user guideVia the Service Menu How to activate functionsUsing a function key DirectlyBasic and enhanced functions Which functions can be used?Additional multiline and group functions Additional executive/secretary functions not used in USOptional main menu How to make best use of your telephoneAnswering calls Making Calls Basic FunctionsAnswering a call with the handset Answering a call via the speaker key speakerphoneSwitching to the handset Switching to speakerphoneOpen listening Making CallsSaved number redial Ending the callDialing with the handset on-hook Called party answers. The call is on your speakerLast number redial Making a second call consultationAlternating between two calls toggling Transferring a call Extending the call with prior announcementExtending the call without prior announcement Call Forwarding Using call forwardingStation fixed forwarding Programming/changing a forwarding destinationActivating/deactivating station fixed forwarding Deactivating station fixed forwarding in the idle menu Activating and deactivating with call forwarding keyDeleting the destination for station fixed forwarding Selection of a station variable forwarding type Station variable forwardingDeleting a forwarding destination Programming/changing the forwarding destinationActivating station variable forwarding Deactivating station variable forwardingChecking forwarding Storing a callback request Using the callback functionAnswering a callback request Deactivating station variable forwarding in the idle menuCanceling an entry that is displayed Rejecting a callback requestEnding Store/process on destination dial number Saving Repertory Dialing Numbers on a KeyQuit function without change Storing a number for redialingStoring a caller’s number or a number that has been dialed Storing any numberDialing with repertory keys Adjusting the ringer volume Telephone settingsAdjusting the ringer pitch Setting the volume of the alerting toneAdjusting the display contrast Adjusting the angle of the displaySelecting a language Selecting the language for user prompts displaysMaking Calls Convenience Functions Group call and pickupPicking up a specific call Taking a call in a hunt group Incoming call on loudspeaker speaker call 2-wayHaving the number of the called station displayed Dialing/Making Calls Using a call list missed callsActivating/deactivating stop voice calling Viewing the call logDialing a number from the call log Speed-dialDeleting an entry from the call log Dialing with individual speed dialing numbersDialing with system speed dialing numbers Using the mailboxRetrieval from mailbox Answering a callback requestUsing the mailbox function optional Direct call to a colleague via loudspeaker voice callingTerminating mailbox retrieval During a Call Using the call waiting functionActivating/deactivating call waiting Answering the waiting callWaiting call Using the switchover buttonToggling ConsultationGroup park and retrieval of call Re-indicationParking the call Retrieving the callStation controlled conference Setting up a conference from a consultation call Setting up a conferenceSetting up a conference from a waiting call Starting a conference from a single callExpanding the conference Calling and adding another userExpanding the conference from a consultation call Transferring the conference Accepting a waiting call and adding it to the confer- enceDuring the conference Disconnecting the last member addedViewing member information Putting the conference on holdEntering commands with tone dialing Dtmf suffix dialing Parking a call automatically and taking it at a later date System-wide parkingParking Taking a parked callParking a call manually and then taking it at a later date Parking via the keypadParking via a repertory key Via the keypad Taking a parked callVia the repertory key Via system parking only for telephones with no displayParking is not possible Automatic parkingManual parking If You Cannot Reach a Destination Camping on a colleague’s callOverriding a colleague’s call intrude Using HiPath 4000 as an intercommunication system Voice calling to a variable destination System-wide voice callingVoice calling to a fixed destination Voice calling in a groupTwo-way voice calling to a variable destination Voice calling to a fixed destination using repertory keyAnnouncement to all members of a line group System call forwarding Using call forwardingCall forwarding via code numbers Programming and activating call-forwarding Call-forwarding via call-forwarding keyActivating fixed call-forwarding Deactivate call-forwardingSwitching off fixed call forwarding Switching fixed call forwarding on againClearing fixed call forwarding Forwarding calls for a different terminal Delayed call-forwardingCompleted? Save? To check Checking/deactivating call forwarding for another telephoneChanging call forwarding for another terminal Checking/deactivating call forwarding for fax, PC or busySaving Functions Appointments Saving individual speed dialing numbersSaving a function on a key Creating timed reminders Appointments FunctionTimed reminders Cancelling a saved reminderMaking project calls Setting up a project callCall duration display cost display Activating/deactivating do not disturb Private Sphere/SecurityMalicious call holding Suppressing your number on called party’s displayLocking your telephone Preventing unauthorized dialingEnabling the telephone again Using Other Functions Using a different telephone in the same way as your ownIdentifying yourself with PIN and dialing Entering the PIN for your own HiPath 4000 system Deactivating identification at the other telephoneDialing after successful identification Call forwarding follow me after successful identificationUsing line keys Making multiline callsPrimary line Different states of line key lamps PreviewActivating the preview function Deactivating the preview functionTaking calls on line keys Taking calls in the order offeredTaking calls with priority With the Ringer Cutoff key configured Via the program/service keyActivating/deactivating ringer Dialing with line keys Dialing with automatic line seizureDialing with selectable line seizure With the Show Used Line key configured Identifying the line usedAlternating between different lines With the privacy key configured With automatic privacy configuredEnding a call on a line key Allow bridgingTerminating a connection on a line key Preventing bridgingHolding a call on a line key and retrieving it Holding a call on a line key exclusively and retrieving itPlacing on hold Picking up a held call Forwarding calls for linesWith the call forwarding key Feature settings? Call forwarding? Activate? Deactivating call forwarding for a line Cancelling the station fixed call forwarding destinationMaking a call to the executive/secretary Lamp statuses of direct station selection DSS keysLamp is not lit the secretary is not making a call Lamp is lit the secretary is making a callTaking a call for the executive in the secretary’s office Taking a call for the executive during a call in progressTerminating the call returning to the first call Extending a call to the executive Forwarding calls directly to the executiveTaking a call on the executive’s telephone Retrieving a call at the second telephone Parking a call at the first telephoneActivating/deactivating call waiting for executive Using the call signal function To activate deputyTo deactivate deputy Taking a call for a direct station selection DSS user Calling a station directlyLamp is not lit the user is not making a call Lamp is lit the user is making a callPrecondition a hunt group has been configured in the team Checking its functionality Checking the telephoneChecking the assignment of functions to keys Labeling Key Fields not used in US Labeling, documentation and accessoriesAttaching a Station Number Label not valid for US DocumentationAdvice for users TroubleshootingCare of the telephone Dealing with error messages on the display Possible causePossible response Who to contact if a problem occurs Call Index103 Page Making a call Important functions at a glanceChecking call list Switching telephone off/on again to make a callHandsfree conversing Maximum Service Menu functions availableRef. No. A31003-H8400-B412-1-7619