Siemens OptiPoint 410 Using the switchover button, Waiting call, Toggling, Consultation

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Making Calls – Convenience Functions

Step by Step

Switchover

Switchover

Switchover

Switchover

Using the switchover button

The switchover button that must be configured by your system administrator can be used for the following functions:

•consultation (return to the call being held or the con- ference being held)

•toggling

•accepting a waiting call

•accepting a group call

Waiting call

You hear a call-waiting tone. Information about the call appears in the display.

Press the flashing key to accept the waiting call. The lamp is on.

Toggling

You are connected to two users. One user is waiting. The switchover lamp is on.

Press the key to switch over to the other user. The first user waits.

Consultation

You call a second user. The second user does not an- swer.

Press the key to return to the waiting user or the waiting conference.

Group call

You are connected to a single user. A group call is sig- nalled. Information about the group call appears in the display.

Press the flashing key to accept the group call. The first user is placed on hold. The lamp is on.

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Contents HiPath OptiPoint 410 economy optiPoint 410 standard About these Operating Instructions Important NotesLabels Basic Usage Instructions Making Calls Basic FunctionsMaking Calls Convenience Functions Making project calls Using Other FunctionsMaking calls in an executive/secretary team Making multiline callsChecking the telephone Advice for usersOptiPoint 410 economy/standard control panel Basic Usage InstructionsDisplay How to use this user guideDirectly How to activate functionsVia the Service Menu Using a function keyAdditional executive/secretary functions not used in US Which functions can be used?Basic and enhanced functions Additional multiline and group functionsOptional main menu How to make best use of your telephoneAnswering a call via the speaker key speakerphone Making Calls Basic FunctionsAnswering calls Answering a call with the handsetMaking Calls Switching to speakerphoneSwitching to the handset Open listeningCalled party answers. The call is on your speaker Ending the callSaved number redial Dialing with the handset on-hookLast number redial Making a second call consultationAlternating between two calls toggling Transferring a call Extending the call with prior announcementExtending the call without prior announcement Call Forwarding Using call forwardingStation fixed forwarding Programming/changing a forwarding destinationActivating/deactivating station fixed forwarding Deactivating station fixed forwarding in the idle menu Activating and deactivating with call forwarding keyDeleting the destination for station fixed forwarding Selection of a station variable forwarding type Station variable forwardingDeleting a forwarding destination Programming/changing the forwarding destinationActivating station variable forwarding Deactivating station variable forwardingChecking forwarding Deactivating station variable forwarding in the idle menu Using the callback functionStoring a callback request Answering a callback requestCanceling an entry that is displayed Rejecting a callback requestEnding Store/process on destination dial number Saving Repertory Dialing Numbers on a KeyStoring any number Storing a number for redialingQuit function without change Storing a caller’s number or a number that has been dialedDialing with repertory keys Setting the volume of the alerting tone Telephone settingsAdjusting the ringer volume Adjusting the ringer pitchAdjusting the display contrast Adjusting the angle of the displaySelecting a language Selecting the language for user prompts displaysMaking Calls Convenience Functions Group call and pickupPicking up a specific call Taking a call in a hunt group Incoming call on loudspeaker speaker call 2-wayHaving the number of the called station displayed Viewing the call log Using a call list missed callsDialing/Making Calls Activating/deactivating stop voice callingDialing with individual speed dialing numbers Speed-dialDialing a number from the call log Deleting an entry from the call logAnswering a callback request Using the mailboxDialing with system speed dialing numbers Retrieval from mailboxUsing the mailbox function optional Direct call to a colleague via loudspeaker voice callingTerminating mailbox retrieval Answering the waiting call Using the call waiting functionDuring a Call Activating/deactivating call waitingConsultation Using the switchover buttonWaiting call TogglingRetrieving the call Re-indicationGroup park and retrieval of call Parking the callStation controlled conference Starting a conference from a single call Setting up a conferenceSetting up a conference from a consultation call Setting up a conference from a waiting callExpanding the conference Calling and adding another userExpanding the conference from a consultation call Transferring the conference Accepting a waiting call and adding it to the confer- encePutting the conference on hold Disconnecting the last member addedDuring the conference Viewing member informationEntering commands with tone dialing Dtmf suffix dialing Taking a parked call System-wide parkingParking a call automatically and taking it at a later date ParkingParking a call manually and then taking it at a later date Parking via the keypadParking via a repertory key Via system parking only for telephones with no display Taking a parked callVia the keypad Via the repertory keyParking is not possible Automatic parkingManual parking If You Cannot Reach a Destination Camping on a colleague’s callOverriding a colleague’s call intrude Using HiPath 4000 as an intercommunication system Voice calling to a variable destination System-wide voice callingVoice calling to a fixed destination Voice calling in a groupTwo-way voice calling to a variable destination Voice calling to a fixed destination using repertory keyAnnouncement to all members of a line group System call forwarding Using call forwardingCall forwarding via code numbers Deactivate call-forwarding Call-forwarding via call-forwarding keyProgramming and activating call-forwarding Activating fixed call-forwardingSwitching off fixed call forwarding Switching fixed call forwarding on againClearing fixed call forwarding Forwarding calls for a different terminal Delayed call-forwardingCompleted? Save? To check Checking/deactivating call forwarding for another telephoneChanging call forwarding for another terminal Checking/deactivating call forwarding for fax, PC or busySaving Functions Appointments Saving individual speed dialing numbersSaving a function on a key Creating timed reminders Appointments FunctionTimed reminders Cancelling a saved reminderMaking project calls Setting up a project callCall duration display cost display Activating/deactivating do not disturb Private Sphere/SecurityMalicious call holding Suppressing your number on called party’s displayLocking your telephone Preventing unauthorized dialingEnabling the telephone again Using Other Functions Using a different telephone in the same way as your ownIdentifying yourself with PIN and dialing Call forwarding follow me after successful identification Deactivating identification at the other telephoneEntering the PIN for your own HiPath 4000 system Dialing after successful identificationUsing line keys Making multiline callsPrimary line Deactivating the preview function PreviewDifferent states of line key lamps Activating the preview functionTaking calls on line keys Taking calls in the order offeredTaking calls with priority With the Ringer Cutoff key configured Via the program/service keyActivating/deactivating ringer Dialing with line keys Dialing with automatic line seizureDialing with selectable line seizure With the Show Used Line key configured Identifying the line usedAlternating between different lines Allow bridging With automatic privacy configuredWith the privacy key configured Ending a call on a line keyTerminating a connection on a line key Preventing bridgingHolding a call on a line key and retrieving it Holding a call on a line key exclusively and retrieving itPlacing on hold Picking up a held call Forwarding calls for linesWith the call forwarding key Feature settings? Call forwarding? Activate? Deactivating call forwarding for a line Cancelling the station fixed call forwarding destinationLamp is lit the secretary is making a call Lamp statuses of direct station selection DSS keysMaking a call to the executive/secretary Lamp is not lit the secretary is not making a callTaking a call for the executive in the secretary’s office Taking a call for the executive during a call in progressTerminating the call returning to the first call Extending a call to the executive Forwarding calls directly to the executiveTaking a call on the executive’s telephone Retrieving a call at the second telephone Parking a call at the first telephoneActivating/deactivating call waiting for executive Using the call signal function To activate deputyTo deactivate deputy Lamp is lit the user is making a call Calling a station directlyTaking a call for a direct station selection DSS user Lamp is not lit the user is not making a callPrecondition a hunt group has been configured in the team Checking its functionality Checking the telephoneChecking the assignment of functions to keys Labeling Key Fields not used in US Labeling, documentation and accessoriesAttaching a Station Number Label not valid for US DocumentationAdvice for users TroubleshootingCare of the telephone Dealing with error messages on the display Possible causePossible response Who to contact if a problem occurs Call Index103 Page Making a call Important functions at a glanceChecking call list Switching telephone off/on again to make a callHandsfree conversing Maximum Service Menu functions availableRef. No. A31003-H8400-B412-1-7619