Cisco Systems CP7945G Understanding Feature Availability, Accessing the Help System on Your Phone

Page 25

An Overview of Your Phone

Accessing the Help System on Your Phone

Your phone provides a comprehensive online help system. Help topics appear on the phone screen.

If you want to...	Then...
View the main menu	Press ? on your phone and wait a few seconds for the menu to display.
	Main menu topics include:

•About Your Cisco Unified IP Phone—Details about your phone

•How do I...?—Procedures for common phone tasks

•Calling Features—Descriptions and procedures for calling features

Learn about a button or	Press	? , then quickly press a button or softkey.
softkey

Learn about a menu item	Press	,	, or	to display a feature menu. Highlight a
	menu item, then press ?			twice quickly.
Get help using Help	Press	? . After a second or two, press ? again, or choose Help from
	the main menu.

Understanding Feature Availability

Depending on your phone system configuration, features included in this phone guide may not be available to you or may work differently on your phone. For additional information about feature operation or availability, contact your support desk or system administrator.

You can access many features by either using a softkey or pressing a line button. Although you can configure some features, your system administrator controls most of them.

Here are some details about using softkeys and line buttons to access features:

Feature	Softkey	Line Button Label and Icon

Call Back	CallBack	CallBack

Call Forward	CFwdALL	Forward All

Call Park	Park	Park

Call PickUp	PickUp	PickUp

Conference	Confrn	Conference

Conference List	ConfList	Conference List

Do Not Disturb	DND	Do Not Disturb		or
		Do Not Disturb


End Call	EndCall	End Call

Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)					19

Image 25

Contents Americas Headquarters Page Contents Viewing or Removing Conference Participants Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationUsing External Devices Power OutageCisco Product Security Overview Accessibility Features Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredUsing a Headset Adjusting the Footstand OptionalRegistering with Taps Headset SupportOL-22332-01 Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7970G and 7971G-GE Cisco Unified IP Phone 7975GCisco Unified IP Phone 7945G Description Accessing Voice Messages Cleaning and MaintainingUsing Call Logs, Accessing the Help System On Your Phone,Understanding Lines and Calls Screen Features,Choosing Phone Screen Items,Icon Line or call state Description Understanding Line and Call Icons Icons, page 15, and Viewing Multiple Calls, Understanding Phone Screen Features Menus, Choosing Phone Screen Items Cleaning and Maintaining the Phone ScreenScreen item Do this Cisco Unified IP Phone 7975G, 7971G-GE, and 7970GCisco Unified IP Phone 7965G and 7945G Understanding Feature Buttons and MenusIf you want to Accessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeeAccess Lists for Mobile Setting Up PhonesPlacing a Call-Additional Options CorporatePersonal For more information If you want to Then SeeDirectory to log Choose Personal Address BookIf you want to Then For more information, see Answering a CallAnswer or Using a Single Phone Number Using AutoAnswer with aSending a Call to a Voice Message System,Ending a Call Using Hold and ResumeOr EndCall Using Mute Switching an In-Progress Call to Another Phone Switching Between Multiple CallsViewing Multiple Calls Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemPress CFwdALL or Forward All Settings on the Web,User Options Web Pages, Making Conference Calls Using Do Not DisturbPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using Conference FeaturesUsing Join Tip Using cBargePlacing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Using the Personal Directory on the Web,Personal Directory on Your Phone, Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using Barge to Add Yourself to a Shared-Line Call Using a Shared LineUnderstanding Shared Lines Single-button and Multi-touch Barge CBarge and BargePress Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you ThenUsing Cisco Extension Mobility Press Change Change CredentialsPress ChangePIN See Switching an In-Progress Call to Another Phone, Access Lists for Mobile Connect,See Answering a Call, See Placing a Call-Additional Options, OL-22332-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using a Wireless Headset Using a SpeakerphoneUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22332-01 Customizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences RingsOptions Web Pages, Customizing the Phone ScreenUser Preferences Brightness User Preferences Viewing AngleUser Preferences Background Images See Cleaning and Maintaining the Phone Screen,OL-22332-01 Using Call Logs Using Call Logs and DirectoriesState, Missed Calls or Received Calls Directory DialingPress EditDial Using Personal Directory on Your Phone Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators, Accessing Voice MessagesMessage System, Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing the Personal Directory on the Web Configuring Features and Services on the WebChoose User Options Device Click Service URL If you want to Then do this after you logChoose User Options Fast Dials Click Add New Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Choose User Options Device Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Setting Up Phone Services on the WebClick Phone Services Your Phone,Feature buttons ServicesProgrammable phone button Controlling Line Settings on the Web Controlling User Settings on the WebChoose User Options User Settings Set up call forwarding Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host NameIf you Then For more information Understanding Additional Configuration OptionsSee Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation See CleaningIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps