Cisco Systems CP7945G manual Using Mute

Page 33

 

 

 

Basic Call Handling

 

 

 

 

If you want to...

Then...

 

 

 

 

 

 

Remove a call from

1. Press the appropriate line button:

or

(flashing). Doing so may

hold on a different line

cause a held call to resume automatically:

 

If there is a reverting call on the line, that call will resume.

If there is more than one reverting call on the line, the oldest reverting call will resume.

If a non-reverting held call is the only call on the line, it will resume.

2.If necessary, scroll to the appropriate call and press Resume.

Tips

Engaging the Hold feature typically generates music or a beeping tone.

If you receive an alert for an incoming call and a reverting call at the same time, by default your phone will shift the focus of the phone screen to display the incoming call. Your system administrator can change this focus priority setting.

If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on the other phones that share the line.

The duration between Hold Reversion alerts is determined by your system administrator.

The Hold feature is disabled on a Call Chaperone user’s Cisco Unified IP Phone when the calls are being chaperoned.

Using Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the handset, speakerphone, or a headset.

If you want to...

Then...

 

 

 

 

Toggle Microphone on

Press

.

 

 

 

Toggle Microphone off

Press

.

 

 

 

Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

27

Image 33
Contents Americas Headquarters Page Contents Viewing or Removing Conference Participants Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility Features Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredUsing a Headset Adjusting the Footstand OptionalRegistering with Taps Headset SupportOL-22332-01 Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7970G and 7971G-GE Cisco Unified IP Phone 7975GCisco Unified IP Phone 7945G Description Accessing Voice Messages Cleaning and MaintainingUsing Call Logs, Accessing the Help System On Your Phone,Understanding Lines and Calls Screen Features,Choosing Phone Screen Items,Icon Line or call state Description Understanding Line and Call IconsUnderstanding Phone Screen Features Icons, page 15, and Viewing Multiple Calls,Menus, Choosing Phone Screen Items Cleaning and Maintaining the Phone ScreenScreen item Do this Cisco Unified IP Phone 7975G, 7971G-GE, and 7970GUnderstanding Feature Buttons and Menus Cisco Unified IP Phone 7965G and 7945GIf you want to Understanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeeAccess Lists for Mobile Setting Up PhonesPlacing a Call-Additional Options CorporatePersonal For more information If you want to Then SeeDirectory to log Choose Personal Address BookAnswering a Call If you want to Then For more information, seeAnswer or Using a Single Phone Number Using AutoAnswer with aSending a Call to a Voice Message System,Using Hold and Resume Ending a CallOr EndCall Using Mute Switching an In-Progress Call to Another Phone Switching Between Multiple CallsViewing Multiple Calls Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Press CFwdALL or Forward AllUser Options Web Pages, Using Do Not Disturb Making Conference CallsPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using Conference FeaturesUsing Join Tip Using cBargePlacing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,Using the Personal Directory on the Web, Picking Up a Redirected Call on Your PhonePersonal Directory on Your Phone, Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Using Barge to Add Yourself to a Shared-Line CallUnderstanding Shared Lines Single-button and Multi-touch Barge CBarge and BargePress Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you ThenUsing Cisco Extension Mobility Change Credentials Press ChangePress ChangePIN Access Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Answering a Call, See Placing a Call-Additional Options, OL-22332-01 Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using a Wireless Headset Using a SpeakerphoneUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22332-01 Customizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences RingsOptions Web Pages, Customizing the Phone ScreenUser Preferences Brightness User Preferences Viewing AngleUser Preferences Background Images See Cleaning and Maintaining the Phone Screen,OL-22332-01 Using Call Logs Using Call Logs and DirectoriesState, Directory Dialing Missed Calls or Received CallsPress EditDial Using Corporate Directory on Your Phone Using Personal Directory on Your PhoneCorporate Directory exact name can vary Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators, Accessing Voice MessagesMessage System, Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing the Personal Directory on the Web Configuring Features and Services on the WebChoose User Options Device Click Service URL If you want to Then do this after you logCreate a PAB entry. See Using Your Personal Address Book on Choose User Options Fast Dials Click Add NewChoose User Options Fast Dials Choose User Options Device Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Setting Up Phone Services on the WebClick Phone Services Your Phone,Services Feature buttonsProgrammable phone button Controlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Set up call forwarding Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host NameIf you Then For more information Understanding Additional Configuration OptionsSee Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation See CleaningIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps