Cisco Systems CP7945G manual Understanding SIP vs. Sccp

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Feature	Softkey	Line Button Label and Icon

Group Pickup	GPickUp	Group PickUp

Hold	Hold	Hold

Hunt Group	HLog	Hunt Group		or
		Hunt Group


Malicious Call Identification	MCID	Malicious Call ID

Meet Me Conferencing	MeetMe	MeetMe

Mobility	Mobility	Mobility

New Call	New Call	New Call

Other PickUp	OPickUp	Other PickUp

Quality Reporting Tool	QRT	Quality Reporting Tool

Redial	Redial	Redial

Remove Last Conference	RmLstC	Remove Last Participant
Party

Transfer	Transfer	Transfer

Video Support	VidMode	Video

Understanding SIP vs. SCCP

Your phone can be configured to work with one of two signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protocol). Your system administrator determines this configuration.

Phone features can vary depending on the protocol. This Phone Guide indicates which features are protocol-specific. To learn which protocol your phone is using, you can ask your system administrator

or you can choose > Model Information > Call Control Protocol on your phone.

20	OL-22332-01

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Contents Americas Headquarters Page Contents Viewing or Removing Conference Participants Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Safety and Performance Information Finding Additional InformationCisco Product Security Overview Power OutageUsing External Devices Accessibility Features Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalRegistering with Taps Adjusting the Footstand OptionalUsing a Headset Headset SupportOL-22332-01 An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7975G Cisco Unified IP Phone 7970G and 7971G-GECisco Unified IP Phone 7945G Description Using Call Logs, Cleaning and MaintainingAccessing Voice Messages Accessing the Help System On Your Phone,Choosing Phone Screen Screen Features,Understanding Lines and Calls Items,Understanding Line and Call Icons Icon Line or call state DescriptionMenus, Understanding Phone Screen FeaturesIcons, page 15, and Viewing Multiple Calls, Screen item Do this Cleaning and Maintaining the Phone ScreenChoosing Phone Screen Items Cisco Unified IP Phone 7975G, 7971G-GE, and 7970GIf you want to Understanding Feature Buttons and MenusCisco Unified IP Phone 7965G and 7945G Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeePlacing a Call-Additional Options Setting Up PhonesAccess Lists for Mobile CorporateDirectory to log For more information If you want to Then SeePersonal Choose Personal Address BookAnswer or Answering a CallIf you want to Then For more information, see Sending a Call to a Voice Using AutoAnswer with aUsing a Single Phone Number Message System,Or EndCall Using Hold and ResumeEnding a Call Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberUser Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Press DND or Do Not Disturb Using Do Not DisturbMaking Conference Calls Using Conference Features See Viewing or Removing Conference Participants,Using Join Using cBarge TipViewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference ListIf you want to Then Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone,Personal Directory on Your Phone, Using the Personal Directory on the Web,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineUsing Barge to Add Yourself to a Shared-Line Call CBarge and Barge Single-button and Multi-touch BargePress Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Press ChangePIN Change CredentialsPress Change See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, OL-22332-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using Wideband with your Headset Using a SpeakerphoneUsing a Wireless Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22332-01 Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Brightness Customizing the Phone ScreenOptions Web Pages, User Preferences Viewing AngleSee Cleaning and Maintaining the Phone Screen, User Preferences Background ImagesOL-22332-01 Using Call Logs and Directories Using Call LogsState, Press EditDial Directory DialingMissed Calls or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneUsing Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,Message System, If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options DeviceChoose User Options Device Click Service URL Configuring Features and Services on the WebUsing the Personal Directory on the Web If you want to Then do this after you logChoose User Options Fast Dials Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Click Add New Setting Up Speed Dials on the Web Choose User Options DeviceClick Phone Services Setting Up Phone Services on the WebSee Configuring Fast Dials on the Web, Your Phone,Programmable phone button ServicesFeature buttons Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Set up call forwarding Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Configuration Host Name NetworkUnderstanding Additional Configuration Options If you Then For more informationSee Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Advanced Call HandlingSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See CleaningViewing Phone Administration Data If you are asked to ThenUsing the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps