Cisco Systems CP7945G manual Advanced Call Handling, See Using AutoAnswer with a

Page 90

If you...	Then...	For more information...

Want to use one	Request a shared line. This enables	See Using a Shared Line, page 43.
extension for	you to use one extension for your desk
several phones	phone and lab phone, for example.

Share phones or office	Consider using:	Ask your system administrator
space with coworkers	• Call Park to store and retrieve	about these features and see the:
	• Call Park to store and retrieve
	calls without using the transfer	•	Advanced Call Handling,
	feature.		page 39.
	• Call Pickup to answer calls ringing	• Using a Shared Line, page 43.
	on another phone.	•	Using Cisco Extension
		•	Using Cisco Extension
	• A shared line to view or join		Mobility, page 50.
	coworkers’ calls.
	• Cisco Extension Mobility to apply
	your phone number and user
	profile to a shared
	Cisco Unified IP Phone.

Answer calls frequently	Ask your system administrator to set	See Using AutoAnswer with a
or handle calls on	up the AutoAnswer feature for	Headset or Speakerphone,
someone’s behalf	your phone.	page 57.

Need to make video	Consider using Cisco Unified Video	Contact your system
calls (SCCP	Advantage, which enables you to make	administrator for additional
phones only)	video calls using your Cisco Unified	assistance and see the
	IP Phone, your personal computer, and	Cisco Unified Video Advantage
	an external video camera.	Quick Start Guide and User
		Guide.

Determine the state of a	Ask your administrator to set up the	See Using BLF to Determine a Line
phone line associated	Busy Lamp Field (BLF) feature for	State, page 46.
with a speed-dial	your phone.
button, call log, or
directory listing on
your phone

Want to temporarily	Ask your system administrator about	See Using Cisco Extension
apply your phone	the Cisco Extension Mobility Service.	Mobility, page 50.
number and settings to
a shared
Cisco Unified IP Phone

84	OL-22332-01

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Contents Americas Headquarters Page Contents Viewing or Removing Conference Participants Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Finding Additional InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility Features Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalRegistering with Taps Adjusting the Footstand OptionalUsing a Headset Headset SupportOL-22332-01 An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7975G Cisco Unified IP Phone 7970G and 7971G-GECisco Unified IP Phone 7945G Description Using Call Logs, Cleaning and MaintainingAccessing Voice Messages Accessing the Help System On Your Phone,Choosing Phone Screen Screen Features,Understanding Lines and Calls Items,Understanding Line and Call Icons Icon Line or call state DescriptionUnderstanding Phone Screen Features Icons, page 15, and Viewing Multiple Calls,Menus, Screen item Do this Cleaning and Maintaining the Phone ScreenChoosing Phone Screen Items Cisco Unified IP Phone 7975G, 7971G-GE, and 7970GUnderstanding Feature Buttons and Menus Cisco Unified IP Phone 7965G and 7945GIf you want to Understanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeePlacing a Call-Additional Options Setting Up PhonesAccess Lists for Mobile CorporateDirectory to log For more information If you want to Then SeePersonal Choose Personal Address BookAnswering a Call If you want to Then For more information, seeAnswer or Sending a Call to a Voice Using AutoAnswer with aUsing a Single Phone Number Message System,Using Hold and Resume Ending a CallOr EndCall Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberSettings on the Web, Press CFwdALL or Forward AllUser Options Web Pages, Using Do Not Disturb Making Conference CallsPress DND or Do Not Disturb Using Conference Features See Viewing or Removing Conference Participants,Using Join Using cBarge TipViewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference ListIf you want to Then Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone,Using the Personal Directory on the Web, Picking Up a Redirected Call on Your PhonePersonal Directory on Your Phone, Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Using Barge to Add Yourself to a Shared-Line CallUnderstanding Shared Lines CBarge and Barge Single-button and Multi-touch BargePress Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Change Credentials Press ChangePress ChangePIN Access Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Answering a Call, See Placing a Call-Additional Options, OL-22332-01 Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using Wideband with your Headset Using a SpeakerphoneUsing a Wireless Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22332-01 Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Brightness Customizing the Phone ScreenOptions Web Pages, User Preferences Viewing AngleSee Cleaning and Maintaining the Phone Screen, User Preferences Background ImagesOL-22332-01 Using Call Logs and Directories Using Call LogsState, Directory Dialing Missed Calls or Received CallsPress EditDial Using Corporate Directory on Your Phone Using Personal Directory on Your PhoneCorporate Directory exact name can vary Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,Message System, If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options DeviceChoose User Options Device Click Service URL Configuring Features and Services on the WebUsing the Personal Directory on the Web If you want to Then do this after you logCreate a PAB entry. See Using Your Personal Address Book on Choose User Options Fast Dials Click Add NewChoose User Options Fast Dials Setting Up Speed Dials on the Web Choose User Options DeviceClick Phone Services Setting Up Phone Services on the WebSee Configuring Fast Dials on the Web, Your Phone,Services Feature buttonsProgrammable phone button Controlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Set up call forwarding Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Configuration Host Name NetworkUnderstanding Additional Configuration Options If you Then For more informationSee Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Advanced Call HandlingSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See CleaningViewing Phone Administration Data If you are asked to ThenUsing the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps