Cisco Systems CP7945G For more information If you want to Then See, Personal, Directory to log

Page 29

				Basic Call Handling

				For more information,
If you want to...	Then...			see...

Use CallBack to receive	1.	Press CallBack while listening to the		Your system
notification when a busy or		busy tone or ring sound.		administrator
ringing extension is available	2.	Hang up. Your phone alerts you
	2.	Hang up. Your phone alerts you
		when the line is free.
	3.	Place the call again.
	Note The CallBack feature is disabled
		on a Call Chaperone user’s Cisco
		Unified IP Phone when the calls
		are being chaperoned.

See if a line associated with a	Look for Busy Line Feature indicators.			Using BLF to Determine a
speed-dial, call record, or				Line State, page 46
directory listing is busy before
placing a call to that line

Make a priority (precedence)	Enter the MLPP access number and then			Prioritizing Critical Calls,
call (SCCP phones only)	enter a phone number.			page 49

Dial from a Personal Address	1.	Choose	> Personal	Using Personal Directory
Book (PAB) entry		Directory to log in.		on Your Phone, page 66
	2.	Choose Personal Address Book and
		search for a listing.

Place a call using a billing or	1.	Dial a number.		Your system
tracking code	2.	After the tone, enter a client matter		administrator
(SCCP phones only)	2.	After the tone, enter a client matter
(SCCP phones only)		code (CMC) or a forced
		code (CMC) or a forced
		authorization code (FAC).

Place a call using your	Log in to the Extension Mobility service			Using Cisco Extension
Extension Mobility profile	on a phone.			Mobility, page 50

Make a call from a mobile	1.	Obtain your Mobile Voice Access		Managing Business Calls
phone using Mobile		number and end-user PIN from your		Using a Single Phone
Voice Access		system administrator.		Number, page 52
	2.	Dial your assigned Mobile Voice
		access number.
	3.	Enter your mobile phone number,
		if requested, and the PIN.
	4.	Press 1 to make a call to an
		enterprise IP phone.
	5.	Dial a desktop phone number other
		than your desktop phone number).

Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)					23

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Contents Americas Headquarters Page Contents Viewing or Removing Conference Participants Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance InformationCisco Product Security Overview Power OutageUsing External Devices Accessibility Features Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredUsing a Headset Adjusting the Footstand OptionalRegistering with Taps Headset SupportOL-22332-01 Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7970G and 7971G-GE Cisco Unified IP Phone 7975GCisco Unified IP Phone 7945G Description Accessing Voice Messages Cleaning and MaintainingUsing Call Logs, Accessing the Help System On Your Phone,Understanding Lines and Calls Screen Features,Choosing Phone Screen Items,Icon Line or call state Description Understanding Line and Call IconsMenus, Understanding Phone Screen FeaturesIcons, page 15, and Viewing Multiple Calls, Choosing Phone Screen Items Cleaning and Maintaining the Phone ScreenScreen item Do this Cisco Unified IP Phone 7975G, 7971G-GE, and 7970GIf you want to Understanding Feature Buttons and MenusCisco Unified IP Phone 7965G and 7945G Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeeAccess Lists for Mobile Setting Up PhonesPlacing a Call-Additional Options CorporatePersonal For more information If you want to Then SeeDirectory to log Choose Personal Address BookAnswer or Answering a CallIf you want to Then For more information, see Using a Single Phone Number Using AutoAnswer with aSending a Call to a Voice Message System,Or EndCall Using Hold and ResumeEnding a Call Using Mute Switching an In-Progress Call to Another Phone Switching Between Multiple CallsViewing Multiple Calls Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Press DND or Do Not Disturb Using Do Not DisturbMaking Conference Calls See Viewing or Removing Conference Participants, Using Conference FeaturesUsing Join Tip Using cBargePlacing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,Personal Directory on Your Phone, Using the Personal Directory on the Web,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineUsing Barge to Add Yourself to a Shared-Line Call Single-button and Multi-touch Barge CBarge and BargePress Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you ThenUsing Cisco Extension Mobility Press ChangePIN Change CredentialsPress Change See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, OL-22332-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using a Wireless Headset Using a SpeakerphoneUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22332-01 Customizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences RingsOptions Web Pages, Customizing the Phone ScreenUser Preferences Brightness User Preferences Viewing AngleUser Preferences Background Images See Cleaning and Maintaining the Phone Screen,OL-22332-01 Using Call Logs Using Call Logs and DirectoriesState, Press EditDial Directory DialingMissed Calls or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneUsing Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators, Accessing Voice MessagesMessage System, Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing the Personal Directory on the Web Configuring Features and Services on the WebChoose User Options Device Click Service URL If you want to Then do this after you logChoose User Options Fast Dials Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Click Add New Choose User Options Device Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Setting Up Phone Services on the WebClick Phone Services Your Phone,Programmable phone button ServicesFeature buttons Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Set up call forwarding Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host NameIf you Then For more information Understanding Additional Configuration OptionsSee Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation See CleaningIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps