Cisco Systems CP7945G manual Using Cisco Extension Mobility, Tips

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Want to make a priority	Enter the MLPP access number (provided by your system
(precedence) call	administrator) followed by the phone number.

Hear a special ring (faster than usual)	You are receiving a priority (precedence) call. An MLPP icon
or special call waiting tone	on your phone screen indicates the priority level of the call.

Want to view priority level of a call	Look for an MLPP icon on your phone screen:
	Priority call
	Medium priority (immediate) call
	High priority (flash) call
	Highest priority (flash override) or Executive
	Override call
	Higher priority calls are displayed at the top of your call list.
	If you do not see an MLPP icon, the priority level of the call
	is normal (routine).

Want to accept a higher-priority call	Answer the call as usual. If necessary, end an active call first.

Hear a continuous tone interrupting	You or the other party are receiving a call that must preempt
your call	the current call. Hang up immediately to allow the higher
	priority call to ring through.

Tips

•When you make or receive an MLPP-enabled call, you will hear special ring tones and call waiting tones that differ from the standard tones.

•If you enter an invalid MLPP access number, a verbal announcement will alert you of the error.

•An MLPP-enabled call retains its priority and preemptive status when you:

–Put the call on hold

–Transfer the call

–Add the call to a three-way conference

–Answer the call using PickUp

•MLPP overrides the Do Not Disturb (DND) feature.

Using Cisco Extension Mobility

Cisco Extension Mobility (EM) enables you to temporarily configure a Cisco Unified IP Phone as your own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you.

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Contents Americas Headquarters Page Contents Viewing or Removing Conference Participants Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Safety and Performance Information Finding Additional InformationCisco Product Security Overview Power OutageUsing External Devices Accessibility Features Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Using a HeadsetRegistering with Taps Headset SupportOL-22332-01 An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7975G Cisco Unified IP Phone 7970G and 7971G-GECisco Unified IP Phone 7945G Description Cleaning and Maintaining Accessing Voice MessagesUsing Call Logs, Accessing the Help System On Your Phone,Screen Features, Understanding Lines and CallsChoosing Phone Screen Items,Understanding Line and Call Icons Icon Line or call state DescriptionMenus, Understanding Phone Screen FeaturesIcons, page 15, and Viewing Multiple Calls, Cleaning and Maintaining the Phone Screen Choosing Phone Screen ItemsScreen item Do this Cisco Unified IP Phone 7975G, 7971G-GE, and 7970GIf you want to Understanding Feature Buttons and MenusCisco Unified IP Phone 7965G and 7945G Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeeSetting Up Phones Access Lists for MobilePlacing a Call-Additional Options CorporateFor more information If you want to Then See PersonalDirectory to log Choose Personal Address BookAnswer or Answering a CallIf you want to Then For more information, see Using AutoAnswer with a Using a Single Phone NumberSending a Call to a Voice Message System,Or EndCall Using Hold and ResumeEnding a Call Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberUser Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Press DND or Do Not Disturb Using Do Not DisturbMaking Conference Calls Using Conference Features See Viewing or Removing Conference Participants,Using Join Using cBarge TipSee Using Conference, Placing or Receiving Intercom CallsViewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Web pages. See Accessing Your User Options Web Pages, Advanced Call HandlingSpeed Dialing Directory on Your Phone,Personal Directory on Your Phone, Using the Personal Directory on the Web,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineUsing Barge to Add Yourself to a Shared-Line Call CBarge and Barge Single-button and Multi-touch BargePress Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Tracing Suspicious Calls Prioritizing Critical CallsPress Mcid or Malicious Call ID If you ThenUsing Cisco Extension Mobility Press ChangePIN Change CredentialsPress Change See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, OL-22332-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using a Speakerphone Using a Wireless HeadsetUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22332-01 Changing Phone Settings Customizing Rings and Message IndicatorsAccessing Your User Options Web Pages, User Preferences RingsCustomizing the Phone Screen Options Web Pages,User Preferences Brightness User Preferences Viewing AngleSee Cleaning and Maintaining the Phone Screen, User Preferences Background ImagesOL-22332-01 Using Call Logs and Directories Using Call LogsState, Press EditDial Directory DialingMissed Calls or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneUsing Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,Message System, Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using the Personal Directory on the WebChoose User Options Device Click Service URL If you want to Then do this after you logChoose User Options Fast Dials Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Click Add New Setting Up Speed Dials on the Web Choose User Options DeviceSetting Up Phone Services on the Web See Configuring Fast Dials on the Web,Click Phone Services Your Phone,Programmable phone button ServicesFeature buttons Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Set up call forwarding Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Configuration Host Name NetworkUnderstanding Additional Configuration Options If you Then For more informationSee Using AutoAnswer with a See Using BLF to Determine a LineSee Using Cisco Extension Advanced Call HandlingTroubleshooting Your Phone General TroubleshootingSymptom Explanation See CleaningViewing Phone Administration Data If you are asked to ThenUsing the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps