PYLE Audio 450 Using the Basic Features of Your Phone, Using the Advanced Features of Your Phone

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User Guide for the SoundPoint IP 450 Desktop Phone

Distinguishing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20

Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21

Diverting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21

System Customizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–22

Supporting Multiple Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–22

Supporting Multiple Line Keys Per Line . . . . . . . . . . . . . . . . . . . . . . 2–23

Supporting Shared Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–23

3 Using the Basic Features of Your Phone . . . . . . . . . . . . . . . 3–1

Placing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4 Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7 Redialing Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7 Placing Calls on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7 Hosting Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Setting Up Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9 Managing Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10 Adding Parties to Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13 Joining Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14 Splitting Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14 Ending Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14 Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16 Enabling Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18 Assigning Speed Dial Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19 Using Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–21

4 Using the Advanced Features of Your Phone . . . . . . . . . . . 4–1

Using Multiple Call Appearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Using Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Using Buddy Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Changing Presence Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Managing Buddies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Integrating With Microsoft Live Communications Server 2005 . . . . 4–6

Restarting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

5 Troubleshooting Your Phone . . . . . . . . . . . . . . . . . . . . . . . 5–1

Power and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

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Contents User Guide for the Polycom SoundPoint IP 450 Phone Trademark Information About This Guide Changes to This GuideUser Guide for the SoundPoint IP 450 Desktop Phone Contents Using the Basic Features of Your Phone Using the Advanced Features of Your PhoneTroubleshooting Your Phone Contents User Guide for the SoundPoint IP 450 Desktop Phone Viii Getting Started with Your Phone Features of Your Phone Registering Your PhoneFeatures of your SoundPoint IP 450 phone are DescriptionHands-free Microphone Picks up audio during hands-free Icon Description Before You Use Your Phone Navigating Menus and Entering DataInformation Status User Guide for the SoundPoint IP 450 Desktop Phone Configuring Basic Settings Customizing Your PhoneChanging the Appearance of Time and Date Select Settings Basic Contrast Changing the Display ContrastChanging the Backlight Intensity Select Backlight Idle Intensity Select Maximum IntensityEnabling the Headset Memory Mode Selecting the Correct Headset for Electronic HookswitchSelect Settings Basic Preferences Headset... Headset Memory Select Settings Basic Ring Type Selecting the Ring TypeSelect Settings Basic Preferences Language Changing the LanguageSelect Settings Basic Preferences Backgrounds Changing the BackgroundSelect Background Prioritize Background Select Settings Basic Preferences Label Color Changing the Soft Key Label ColorManaging Call Lists Adjusting the VolumePress , and then select Features Call Lists Missed Calls Muting the MicrophoneManaging Contacts Select Features Contact Directory Adding ContactsAdding Contacts From Call Lists Select Features Corporate Directory Editing Contacts Deleting ContactsPlacing Calls to Contacts Searching for Contacts Customizing Your Phone Managing Incoming Calls Distinguishing CallsRejecting Calls Diverting CallsSystem Customizations Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Shared LinesCall Forwarding is not available on shared lines Using the Basic Features Your Phone Placing Calls To place a call using the headset Answering Calls Do Not Disturb key againAnswering When in Another Call To answer an incoming call on a shared line Ending Calls Redialing NumbersPlacing Calls on Hold Hosting Conference Calls Setting Up Conference Calls Call the first partyManaging Conference Calls To manage a conference call User Guide for the SoundPoint IP 450 Desktop Phone Adding Parties to Conference Calls Splitting Conference Calls Transferring CallsJoining Conferences Ending Conference CallsDuring a call, press the Trnsfer soft key Administrator Forwarding CallsSelect the Enable soft key to confirm call forwarding Enabling Do Not Disturb Press , then select Features Do Not Disturb Assigning Speed Dial KeysAssigning New Speed Dial Keys Using Voice Mail To listen to voice messages Using the Advanced Features of Your Phone Using Multiple Call AppearancesUsing Text Messaging Select Features Messages Instant Messages Using Buddy Lists Changing Presence Settings Select Features Presence My StatusManaging Buddies Integrating With Microsoft Live Communications Server Select Features Presence Buddy Status Select Features Presence Buddy Status Privacy ListRestarting Your Phone To restart the phone Troubleshooting Your Phone Power and Startup Symptom Problem Corrective ActionControls Then select Status NetworkAccess to Screens and Systems Lines Line Information. FromCalling Symptom Problem Corrective Action Displays Contrast onAudio Settings Basic PreferencesHeadset Echo Cancellation Productivity SuiteTesting Phone Hardware User Guide for the SoundPoint IP 450 Desktop Phone Service Agreements Regulatory NoticesGoverning Law Polycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Class B Digital Device or Peripheral Safety and Compliance Part 15 FCC RulesInstallation Instructions ModificationsSafety and Compliance CE and Vcci Mark Use of Voice Compression through the Pstn Echo cancellationUse of IP Networks through the Pstn AustraliaPage Symbols IndexUser Guide for the SoundPoint IP 450 Desktop Phone End-User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office