PYLE Audio 450 manual Calling

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		Troubleshooting Your Phone

Calling

Symptom	Problem	Corrective Action

There is no dial tone.	Power is not correctly applied to	Do one of the following:
	the SoundPoint IP 450 phone.	• Check that the screen is illuminated.
		• Check that the screen is illuminated.
		• Make sure the LAN cable is inserted
		properly at the back of the phone (try
		unplugging and re-inserting the
		cable).
		• If using in-line powering, have your
		system administrator check that the
		switch is supplying power to the
		phone.

	Dial tone is not present on one of	Do one of the following:
	the audio modes.	• Switch between Handset, Headset (if
		present) or Hands-Free
		Speakerphone to see if the dial tone is
		present for one of audio modes.
		• If the dial tone exists on another audio
		mode, connect a different handset or
		headset to isolate the problem.

	The phone is not registered.	Contact your system administrator.

The phone does not ring.	Ring setting or volume is low.	Do one of the following:
		• Adjust the ringing level from the front
		panel using the volume up/down keys.
		• Check status of Handset, Headset (if
		connected), and Hands-Free
		Speakerphone.

	Outbound or inbound calling is	Do one of the following:
	unsuccessful.	• Place a call to the phone under
		investigation. Check that the screen
		indicates incoming call information.
		• Lift the handset. Ensure the dial tone
		is present and place a call to another
		extension or number. Check that the
		screen changes in response.

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Contents User Guide for the Polycom SoundPoint IP 450 Phone Trademark Information Changes to This Guide About This GuideUser Guide for the SoundPoint IP 450 Desktop Phone Contents Using the Basic Features of Your Phone Using the Advanced Features of Your PhoneTroubleshooting Your Phone Contents User Guide for the SoundPoint IP 450 Desktop Phone Viii Getting Started with Your Phone Registering Your Phone Features of Your PhoneDescription Features of your SoundPoint IP 450 phone areHands-free Microphone Picks up audio during hands-free Icon Description Navigating Menus and Entering Data Before You Use Your PhoneInformation Status User Guide for the SoundPoint IP 450 Desktop Phone Customizing Your Phone Configuring Basic SettingsChanging the Appearance of Time and Date Changing the Display Contrast Select Settings Basic ContrastChanging the Backlight Intensity Select Maximum Intensity Select Backlight Idle IntensityEnabling the Headset Memory Mode Selecting the Correct Headset for Electronic HookswitchSelect Settings Basic Preferences Headset... Headset Memory Selecting the Ring Type Select Settings Basic Ring TypeChanging the Language Select Settings Basic Preferences LanguageSelect Settings Basic Preferences Backgrounds Changing the BackgroundSelect Background Prioritize Background Changing the Soft Key Label Color Select Settings Basic Preferences Label ColorMuting the Microphone Adjusting the VolumePress , and then select Features Call Lists Missed Calls Managing Call ListsManaging Contacts Adding Contacts Select Features Contact DirectoryAdding Contacts From Call Lists Select Features Corporate Directory Deleting Contacts Editing ContactsPlacing Calls to Contacts Searching for Contacts Customizing Your Phone Distinguishing Calls Managing Incoming CallsDiverting Calls Rejecting CallsSupporting Multiple Lines System CustomizationsSupporting Shared Lines Supporting Multiple Line Keys Per LineCall Forwarding is not available on shared lines Using the Basic Features Your Phone Placing Calls To place a call using the headset Do Not Disturb key again Answering CallsAnswering When in Another Call To answer an incoming call on a shared line Ending Calls Redialing NumbersPlacing Calls on Hold Hosting Conference Calls Call the first party Setting Up Conference CallsManaging Conference Calls To manage a conference call User Guide for the SoundPoint IP 450 Desktop Phone Adding Parties to Conference Calls Ending Conference Calls Transferring CallsJoining Conferences Splitting Conference CallsDuring a call, press the Trnsfer soft key Forwarding Calls AdministratorSelect the Enable soft key to confirm call forwarding Enabling Do Not Disturb Assigning Speed Dial Keys Press , then select Features Do Not DisturbAssigning New Speed Dial Keys Using Voice Mail To listen to voice messages Using Multiple Call Appearances Using the Advanced Features of Your PhoneUsing Text Messaging Select Features Messages Instant Messages Using Buddy Lists Changing Presence Settings Select Features Presence My StatusManaging Buddies Integrating With Microsoft Live Communications Server Select Features Presence Buddy Status Select Features Presence Buddy Status Privacy ListRestarting Your Phone To restart the phone Troubleshooting Your Phone Symptom Problem Corrective Action Power and StartupThen select Status Network ControlsLines Line Information. From Access to Screens and SystemsCalling Symptom Problem Corrective Action Contrast on DisplaysProductivity Suite Settings Basic PreferencesHeadset Echo Cancellation AudioTesting Phone Hardware User Guide for the SoundPoint IP 450 Desktop Phone Service Agreements Regulatory NoticesGoverning Law Polycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or PeripheralSafety and Compliance CE and Vcci Mark Australia Echo cancellationUse of IP Networks through the Pstn Use of Voice Compression through the PstnPage Index SymbolsUser Guide for the SoundPoint IP 450 Desktop Phone End-User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office