PYLE Audio 450 manual Displays, Contrast on

Page 77

		Troubleshooting Your Phone

Displays

Symptom	Problem	Corrective Action

There is no display.	Power is not correctly applied to	Do one of the following:
The display is incorrect.	the SoundPoint IP 450 phone.	• Check that the screen is illuminated.
The display is incorrect.		• Check that the screen is illuminated.
The display has bad contrast.		• Make sure the LAN cable is inserted
		properly at the back of the phone (try
		unplugging and re-inserting the
		cable).
		• If using Power over Ethernet (PoE),
		have your system administrator check
		that the switch is supplying power to
		the phone.
		• Use the screen capture feature.
		Contact your system administrator to
		determine if it is enabled.

	The contrast needs adjustment.	Do one of the following:
		• Refer to Changing the Display
		Contrast on page 2-3.
		• Reboot the phone to obtain a default
		level of contrast.
		• Use the screen capture feature.
		Contact your system administrator to
		determine if it is enabled.

	Outbound or inbound calling is	Do one of the following:
	unsuccessful.	• Place a call to the phone under
		investigation. Check that the screen
		indicates incoming call information.
		• Lift the handset. Ensure the dial tone
		is present and place a call to another
		extension or number. Check that the
		screen changes in response.
		• Use the screen capture feature.
		Contact your system administrator to
		determine if it is enabled.

The display flickers.	A certain type of older	Do one of the following:
	fluorescent lighting causes the	• Move the SoundPoint IP 450 SIP
	display to appear to flicker.	• Move the SoundPoint IP 450 SIP
	display to appear to flicker.	phone away from the lights.
		phone away from the lights.
		• Replace the lights.
		• Use the screen capture feature.
		Contact your system administrator to
		determine if it is enabled.

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Contents User Guide for the Polycom SoundPoint IP 450 Phone Trademark Information Changes to This Guide About This GuideUser Guide for the SoundPoint IP 450 Desktop Phone Contents Troubleshooting Your Phone Using the Basic Features of Your PhoneUsing the Advanced Features of Your Phone Contents User Guide for the SoundPoint IP 450 Desktop Phone Viii Getting Started with Your Phone Registering Your Phone Features of Your PhoneDescription Features of your SoundPoint IP 450 phone areHands-free Microphone Picks up audio during hands-free Icon Description Navigating Menus and Entering Data Before You Use Your PhoneInformation Status User Guide for the SoundPoint IP 450 Desktop Phone Customizing Your Phone Configuring Basic SettingsChanging the Appearance of Time and Date Changing the Display Contrast Select Settings Basic ContrastChanging the Backlight Intensity Select Maximum Intensity Select Backlight Idle IntensitySelect Settings Basic Preferences Headset... Headset Memory Enabling the Headset Memory ModeSelecting the Correct Headset for Electronic Hookswitch Selecting the Ring Type Select Settings Basic Ring TypeChanging the Language Select Settings Basic Preferences LanguageSelect Background Prioritize Background Select Settings Basic Preferences BackgroundsChanging the Background Changing the Soft Key Label Color Select Settings Basic Preferences Label ColorPress , and then select Features Call Lists Missed Calls Adjusting the VolumeManaging Call Lists Muting the MicrophoneManaging Contacts Adding Contacts Select Features Contact DirectoryAdding Contacts From Call Lists Select Features Corporate Directory Deleting Contacts Editing ContactsPlacing Calls to Contacts Searching for Contacts Customizing Your Phone Distinguishing Calls Managing Incoming CallsDiverting Calls Rejecting CallsSupporting Multiple Lines System CustomizationsSupporting Shared Lines Supporting Multiple Line Keys Per LineCall Forwarding is not available on shared lines Using the Basic Features Your Phone Placing Calls To place a call using the headset Do Not Disturb key again Answering CallsAnswering When in Another Call To answer an incoming call on a shared line Placing Calls on Hold Ending CallsRedialing Numbers Hosting Conference Calls Call the first party Setting Up Conference CallsManaging Conference Calls To manage a conference call User Guide for the SoundPoint IP 450 Desktop Phone Adding Parties to Conference Calls Joining Conferences Transferring CallsSplitting Conference Calls Ending Conference CallsDuring a call, press the Trnsfer soft key Forwarding Calls AdministratorSelect the Enable soft key to confirm call forwarding Enabling Do Not Disturb Assigning Speed Dial Keys Press , then select Features Do Not DisturbAssigning New Speed Dial Keys Using Voice Mail To listen to voice messages Using Multiple Call Appearances Using the Advanced Features of Your PhoneUsing Text Messaging Select Features Messages Instant Messages Using Buddy Lists Managing Buddies Changing Presence SettingsSelect Features Presence My Status Integrating With Microsoft Live Communications Server Restarting Your Phone Select Features Presence Buddy StatusSelect Features Presence Buddy Status Privacy List To restart the phone Troubleshooting Your Phone Symptom Problem Corrective Action Power and StartupThen select Status Network ControlsLines Line Information. From Access to Screens and SystemsCalling Symptom Problem Corrective Action Contrast on DisplaysHeadset Echo Cancellation Settings Basic PreferencesAudio Productivity SuiteTesting Phone Hardware User Guide for the SoundPoint IP 450 Desktop Phone Governing Law Service AgreementsRegulatory Notices Exclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Installation Instructions Safety and Compliance Part 15 FCC RulesClass B Digital Device or Peripheral ModificationsSafety and Compliance CE and Vcci Mark Use of IP Networks through the Pstn Echo cancellationUse of Voice Compression through the Pstn AustraliaPage Index SymbolsUser Guide for the SoundPoint IP 450 Desktop Phone End-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office