Telular SX5T CDMA SX5T Troubleshooting, Unable to Receive Calls, Unable to Make Calls, No Power

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SX5T Troubleshooting

Telephone Service is Not Working (Cannot make or receive calls)

•Make sure the SX5T powered on properly.

•Make sure any equipment that is externally connected to the SX5T is connected correctly.

•Test any externally connected equipment on a known system to verify its operation.

•Do you have the antenna connected? If not, connect the antenna.

•Is service established with a service provider? If so, is there any service provider issue? Your service may be disconnected or not functioning properly. Contact your service provider if you think this is the problem.

Unable to Receive Calls

•Is the handset on the cradle? If not, place the handset on the cradle and try again.

•Is the SX5T making a loud repetitive tone? This is the ROH (Receiver Off Hook) tone. Your handset may be off hook. Hang up and try again.

• Is the SX5T set for Fax Only or Data Only operation? If so, press #

*

7

# to

return to voice mode.

 

 

 

Unable to Make Calls

•If you do not hear standard dial tone when your phone is off hook, then your service has a problem. Contact your service provider if you think this is the problem.

•Do you have telephone extensions connected to the SX5T? If so, confirm that none of the extensions is off hook.

• Is the SX5T set for Fax Only or Data Only operation? If so, press #

*

7

# to

return to voice mode.

 

 

 

Unable to Send or Receive Analog Fax Calls

•Do you have fax service on your wireless account? Contact your service provider for more information.

•Do you have good signal strength? If your signal strength is low it may affect faxing. Try repositioning the unit or obtaining a directional high gain external antenna.

No Power

•Is the power supply connected to the unit? Make sure power is available and that the power supply is properly connected to the SX5T.

•If the SX5T is properly connected to the power supply, check to make sure the AC/Battery switch is in the correct position (see “Battery Operation” on page 3).

•If the power supply is connected but the unit still has no power, make sure power is being delivered to the power supply. Check your breaker and contact your power company. Power may be off at your location.

Phonecell® SX5T CDMA2000

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User Manual

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Contents Phonecell SX5T CDMA2000 Contents Corporate Headquarters Terms and Conditions for USE of Phonecell Products ProductTelular Corporation Technical SupportTable of Contents Ruim Card Installation Ruim Model Only SetupConnecting an SX5T Model With a Power Supply To connect an SX5T model with a Power SupplyHint To install emergency batteries Battery OperationEmergency Batteries To connect an SX5T model with a BBU Connecting an SX5T Model With a BBU Backup Battery UnitWall Mounting SX5T Location and InstallationGPS Antenna Mounting optional on SX5T-505C/-535C only ConnectorsConnection via Wall Jacks Direct Connection Phone, Fax and DataLED Color LED Status IndicatorsSignal Strength LEDs Getting to Know Your SX5TImportant Dial Tones CallActivity Indicator LED Color DescriptionReceiving Calls Using the SX5TUsing In-Call Features Making CallsPress # Accessing Your VoicemailUsing Call Forwarding Making a Three-Way CallChanging the Lock Code Adjusting Your Phone’s SettingsVolume Level Entering Configuration ModeCall Barring Auto-Send DelayFrequently Dialed Numbers Zero Delay Dialing Audio Line LevelDial Tone After Remote Disconnect Dtard Index * number # Where the options are as followsFrom Configuration Mode, press # Call Restrict SX5T-500C onlyTTY Use You would press # # from Configuration modeHotline One-Minute AlertOne-Touch Voicemail Retrieval Restore User DefaultsFrom Configuration Mode, press # Or 1 # , where Voicemail NumberUsing Additional Hardware Devices Using an External Answering MachineUsing a Fax Machine With Your SX5T Press # Lock code Windows XP/Windows 2000 Setup for Data & PC FaxClick on Add… Phonecell SX5T CDMA2000 Select the 19200 bps Modem and click on Properties Control Panel System Hardware Device Manager Ports tab Phonecell SX5T CDMA2000 Windows 98 Setup for Data & PC Fax Select Standard 19200 bps Modem and click on Properties Phonecell SX5T CDMA2000 Phonecell SX5T CDMA2000 Choose the SX5T’s Fax Port Choose Fax ModeSending/Receiving a PC Fax Set Your Computer’s Port and Modem Speeds for PC FaxTo Send or Receive 1X Data Sending/Receiving 1X DataSet Your Computer’s Port and Modem Speeds for 1X Data Choose the SX5T’s Data PortBack to Voice mode Press # Sending/Receiving Circuit Switched DataChoose Data Mode Set the SX5T’s Baud Rate for Circuit Switched DataLine Reversal Advanced Programming SettingsEntering Configuration Mode Advanced Settings On-Hook Idle Voltage LevelDial Tone Frequency SX5T-500C only Ring FrequencyAudio Input Impedance Disconnect PulseCaller ID Display Setting SX5T-500C Line Alert CadenceDisconnect Tone Local Metering Pulse Override/Polarity Reversal SX5T-500C Metering Pulse High Gain/Low GainUnable to Make Calls SX5T TroubleshootingNo Power Unable to Receive CallsConformance Statements Safety InformationChildren DrivingExposure to Electronic Devices AircraftTrademarks PatentsPhonecell SX5T CDMA2000 Telular Corporation, all rights reserved

CDMA SX5T-500C, SX5T CDMA2000, SX5T-505C, SX5T-535C, SX5T-500C, SX5T CDMA specifications

Telular's SX5T CDMA device line represents a significant advancement in wireless communications technology, primarily designed for use in Automatic Meter Reading (AMR), asset tracking, and telemetry applications. The SX5T series includes several models, each with unique characteristics that cater to varying customer needs within the CDMA2000 framework.

One of the standout models, the SX5T CDMA, leverages CDMA2000 technology for robust and reliable wireless connectivity. This technology offers greater capacity and improved voice quality compared to earlier generation systems. The SX5T CDMA is particularly noted for its flexibility in deployment, making it an ideal choice for industries requiring seamless communication solutions.

Another variant, the SX5T-505C, builds upon the solid foundation of the SX5T CDMA, incorporating enhanced features for more demanding applications. This model includes advanced remote management capabilities, allowing users to monitor and configure devices remotely, which can lead to significant cost savings and operational efficiencies.

The SX5T-535C model is designed with increased durability in mind, making it suitable for harsh environmental conditions. It boasts high-quality build materials and design, ensuring longevity and dependable performance even in the most challenging scenarios.

For a more budget-conscious option, the SX5T-500C provides essential functionality at a competitive price point. This model delivers reliable performance for basic telemetry applications, making it an optimal choice for smaller businesses or projects with tighter budgets.

All models within the SX5T series operate on the CDMA SX5T-500C standard, offering high-speed data transmission, which is crucial for applications that require real-time information transfer. The devices support seamless integration with existing infrastructure, ensuring that they can be easily incorporated into various communication systems.

Features common across the SX5T series include low power consumption, comprehensive security protocols, and extensive customization options, allowing users to adapt the devices for specific application requirements. These attributes, combined with Telular's commitment to innovation, position the SX5T CDMA product line as a leading choice for businesses looking to enhance their telemetry solutions and streamline operations in an ever-evolving technological landscape.
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