Samsung DCS 50si manual Selecting Your Caller ID Display, Viewing the Next CID Call

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The DCS 50si system can handle both types of Caller ID; in fact, in the case of number only delivery, the system can be programmed to insert a name for a specific telephone number (up to a maximum of 250 numbers).

However, even though you are paying to receive Caller ID information, there are some circumstances that mean you will not receive this information. The three most common reasons are listed below along with the display information that the DCS 50si will provide.

PRIVATE

The caller does not wish his/her name or number to be

 

revealed to you. This type of call can be stopped at the

 

telephone company by dialing an access code on your

 

outside lines. This will redirect these PRIVATE calls to

 

an announcement that states that you do not wish to

 

receive calls that have had Caller ID blocked. The code

 

to block these calls can usually be found in the front

 

section of the telephone directory.

OUT OF AREA

The caller is calling from an area that cannot provide

 

Caller ID information (for example, international calls) or

 

he/she is calling from a type of circuit that cannot pro-

 

vide Caller ID information, for example, some outbound

 

WATS lines.

PAYPHONE

The caller is calling from a coin-operated telephone.The

 

telephone company will send this information as there

 

are no directory listings for pay phones.The number will

 

be delivered as usual.

INVALID CID INFO

This is a message that will be displayed when corrupted

 

CID information is received from the Central Office.

NO CID RECEIVED

This is a message that will be displayed when the CID

 

information is not received from the telephone company.

NO CID DSP

Caller ID Digital Signal Processors (CIDDSP’s) are re-

 

sources in the DCS 50si to receive and translate the CID

 

data. If there are no CIDDSPs available at the time a call

 

comes in, this is the message you will see on your dis-

 

play. In the unlikely event that [NO CID DSP] consis-

 

tently appears consult with your service company.

NOTE:The Caller ID features require optional software and/or hardware. Please see your service and installation company for details.

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SELECTING YOUR CALLER ID DISPLAY

You can decide if you want to see the CID name or CID number in the display. Regardless of which one is selected, you can press the NND key to view the other pieces of CID information. To select the type of Caller ID information you wish to view first:

•With the handset on-hook, press TRSF and then dial 119.

•Dial 0 if you do not wish to view CID information, 1 to view the NUMBER first or 2 to view the NAME first.

•Press TRSF to exit and store your selection.

VIEWING THE NEXT CID CALL

In the event that you have a call waiting or a camped-on call at your keyset, you can press the NEXT key to display the Caller ID information associated with the call in queue at your keyset. Either the CID name or CID number will show in the display depending on your Name/Number selection. To view Caller ID informa- tion for calls that have been camped-on to your keyset, press the NEXT key. If your keyset does not have a NEXT key, press the CID key and then the NEXT soft key.

SAVING THE CID NUMBER

At any time during an incoming call that provides CID information, you may press the SAVE key to save the CID number. If your keyset does not have a SAVE key, press the CID key, the SCROLL key and then the SAVE soft key. The system must be using LCR to dial the saved number.

REDIALING A SAVED CID NUMBER

To redial a number that has been saved, press the SAVE key or dial 19.

NOTES:

1.Your telephone system must have LCR correctly programmed to redial the saved number.

2.If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK before you begin dialing.

STORING A CID NUMBER

At any time during an incoming call that provides CID information, you may save the CID number as a speed dial number in your personal speed dial list.To store a Caller ID number in a personal speed dial bin:

•Press the STORE key. The system displays the speed dial bin in which the number was stored OR

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Contents Samsung DCS 50si Table of Contents About this Book Things YOU should Know LCD 24B Keyset Layout LCD 12B Keyset Layout Basic 12B Keyset Layout Outside Calls Intercom Calls Call Processing Conference Calls Transfer with CAMP-ONTransfer to Voice Mail Call WaitingForward Follow ME Forward BusyForward no Answer Forward BUSY/NO AnswerSpeed Dialing Dialing FeaturesStation Call Pickup Group Call PickupChain Dialing ONE Touch Speed DialingLast Number Redial Save Number with RedialPaging and Messaging Convenience Features EXECUTIVE/SECRETARY HOT Line Appointment REMINDER/ALARM ClockAnswering the Door Phone Calling the Door PHONE/ROOM MonitorOhva Reject Locking Your KeysetOFF-HOOK Voice Announce Ohva BlockCustomizingyour Keyset Display Features Alarm Reminder Messages Call Duration TimerAuto Timer Timer FunctionManaging KEY Assignments What is Caller ID?Personal Speed Dial Names Station NamesRedialing a Saved CID Number Selecting Your Caller ID DisplayViewing the Next CID Call Saving the CID NumberLCR with Clear Inquire CID PARK/HOLD InfoReviewing Past CID Calls With Keyset ADD-ON ModuleButton Module Personal Speed Dial NumbersSystem Access Codes

DCS 50si specifications

The Samsung DCS 50si is a powerful and versatile digital communication system designed for small to medium-sized businesses. This telephone system integrates advanced features and technologies to enhance communication efficiency, improve productivity, and streamline workflows.

At the core of the DCS 50si is its digital switch architecture, which allows for seamless call handling and management. The system supports up to 50 extensions, making it suitable for growing businesses that require scalability. Its modular design also allows for easy expansion, which enables organizations to add lines and features as needed.

One of the standout features of the DCS 50si is its comprehensive voicemail system. This system offers users the ability to manage their messages efficiently, allowing for personalized greetings and the option to forward messages to email accounts. This integration ensures that critical information is always accessible, regardless of whether users are at their desks or on the go.

The DCS 50si also provides advanced call management features, such as caller ID, call transfer, call holding, and three-way calling. These features promote better customer interaction and assist employees in managing calls effectively. Moreover, the system includes a built-in auto-attendant, which can help direct incoming calls to the appropriate extensions, further streamlining communication processes.

In terms of technology, the DCS 50si is compatible with both digital and analog phones. This flexibility enables users to choose between traditional handsets and more modern devices, depending on their preferences. Additionally, the system supports a variety of wireless options, making it easy to integrate headsets and mobile devices, which is crucial for today’s dynamic working environments.

The DCS 50si stands out for its comprehensive LCD display on the phones, providing users with critical information at a glance. This feature enriches the user experience by allowing for easy navigation through menu options and quick access to frequently used functions.

Moreover, the system supports various networking technologies, including ISDN and SIP, facilitating integration with other communication systems. This capability is essential for businesses looking to create a unified communication environment.

Overall, the Samsung DCS 50si is an efficient and robust communication solution that combines advanced features with user-friendly technology. Its scalability, rich functionality, and diverse compatibility make it an ideal choice for businesses seeking to enhance their communication capabilities while preparing for future growth.
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