Samsung DCS 50si manual Inquire CID PARK/HOLD Info, Reviewing Past CID Calls, LCR with Clear

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Press the CID key and then press the SCROLL key.

Press the STORE soft key.

The system displays the speed dial bin in which the number was stored.

NOTE:Your telephone system must have LCR correctly programmed to redial the saved number. If LCR is not being used on your system, you will not be allowed to STORE CID numbers.

INQUIRE CID PARK/HOLD INFO

If you are informed that an incoming call is on hold or has been parked for you, you may view the Caller ID information before you retrieve the call. This may influence how you choose to handle the call.

From an idle keyset:

Press the INQUIRE key.

OR

Press the CID key and then the INQUIRE soft key.

Dial the trunk number.

You may now answer the call by pressing ANS.

OR

You may use NND to view more information about this call.

OR

You can return to the idle condition by pressing IGNORE.

If you are on a call:

Press the INQUIRE key.Your existing call will go on hold.

OR

Press the CID key and then the INQUIRE soft key to place the first call on hold.

Dial the trunk number.

You may now answer the call by pressing ANS.

OR

You may use NND to view more information about this call.

OR

You can return to the idle condition by pressing IGNORE.

NOTES:

1.If you are on an intercom call or you have Automatic Hold turned off, you must finish the existing call or place it on hold before inquiring.

2.If you inquire about an outgoing call, you will receive a [call no longer avail- able] display.

REVIEWING PAST CID CALLS

This feature allows you to review CID information for calls sent to your keyset. This list can contain 10–50 calls in a first-in, first-out basis. The list includes calls that you answered and calls that rang your keyset but that you did not answer. When reviewing this list, you can press one button to dial the person back. The system must be using LCR to dial the stored number. To access the CID information stored in your REVIEW list:

Press the REVIEW key OR

Press the CID key and then press the REVIEW soft key.

If you have entries in your review list, the oldest call will be shown first.

You can now CLEAR this entry.

OR

Use NND to view more information about this call.

OR

Press DIAL to call this person back.

OR

Press SCROLL and then press STORE to save this number in a personal speed dial bin.

NOTES:

1.Each keyset defaults with ten review bins. Please see your system adminis- trator to determine the number of bins assigned to your keyset.

2.Your system must have LCR correctly programmed to allow you to DIAL numbers from the review list or to STORE entries from the review list.

LCR WITH CLEAR

When you are making an outside call using LCR and dial an incorrect digit, you can press the CLEAR soft key to reenter the telephone number.You do not need to redial 9 to reaccess LCR.

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Contents Samsung DCS 50si Table of Contents About this Book Things YOU should Know LCD 24B Keyset Layout LCD 12B Keyset Layout Basic 12B Keyset Layout Outside Calls Intercom Calls Call Processing Transfer with CAMP-ON Transfer to Voice MailCall Waiting Conference CallsForward Busy Forward no AnswerForward BUSY/NO Answer Forward Follow MEDialing Features Station Call PickupGroup Call Pickup Speed DialingONE Touch Speed Dialing Last Number RedialSave Number with Redial Chain DialingPaging and Messaging Convenience Features Appointment REMINDER/ALARM Clock Answering the Door PhoneCalling the Door PHONE/ROOM Monitor EXECUTIVE/SECRETARY HOT LineLocking Your Keyset OFF-HOOK Voice AnnounceOhva Block Ohva RejectCustomizingyour Keyset Display Features Call Duration Timer Auto TimerTimer Function Alarm Reminder MessagesWhat is Caller ID? Personal Speed Dial NamesStation Names Managing KEY AssignmentsSelecting Your Caller ID Display Viewing the Next CID CallSaving the CID Number Redialing a Saved CID NumberInquire CID PARK/HOLD Info Reviewing Past CID CallsLCR with Clear ADD-ON Module Button ModulePersonal Speed Dial Numbers With KeysetSystem Access Codes

DCS 50si specifications

The Samsung DCS 50si is a powerful and versatile digital communication system designed for small to medium-sized businesses. This telephone system integrates advanced features and technologies to enhance communication efficiency, improve productivity, and streamline workflows.

At the core of the DCS 50si is its digital switch architecture, which allows for seamless call handling and management. The system supports up to 50 extensions, making it suitable for growing businesses that require scalability. Its modular design also allows for easy expansion, which enables organizations to add lines and features as needed.

One of the standout features of the DCS 50si is its comprehensive voicemail system. This system offers users the ability to manage their messages efficiently, allowing for personalized greetings and the option to forward messages to email accounts. This integration ensures that critical information is always accessible, regardless of whether users are at their desks or on the go.

The DCS 50si also provides advanced call management features, such as caller ID, call transfer, call holding, and three-way calling. These features promote better customer interaction and assist employees in managing calls effectively. Moreover, the system includes a built-in auto-attendant, which can help direct incoming calls to the appropriate extensions, further streamlining communication processes.

In terms of technology, the DCS 50si is compatible with both digital and analog phones. This flexibility enables users to choose between traditional handsets and more modern devices, depending on their preferences. Additionally, the system supports a variety of wireless options, making it easy to integrate headsets and mobile devices, which is crucial for today’s dynamic working environments.

The DCS 50si stands out for its comprehensive LCD display on the phones, providing users with critical information at a glance. This feature enriches the user experience by allowing for easy navigation through menu options and quick access to frequently used functions.

Moreover, the system supports various networking technologies, including ISDN and SIP, facilitating integration with other communication systems. This capability is essential for businesses looking to create a unified communication environment.

Overall, the Samsung DCS 50si is an efficient and robust communication solution that combines advanced features with user-friendly technology. Its scalability, rich functionality, and diverse compatibility make it an ideal choice for businesses seeking to enhance their communication capabilities while preparing for future growth.