Samsung DCS 50si manual Things YOU should Know

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THINGS YOU SHOULD KNOW

USER ORIENTATION

DCS 50si telephones are called “keysets.” They contain buttons or “keys” that are used to access or activate the many features of your office phone system. The keys with paper designation strips are programmable keys. This means they can be programmed for a specific function on your keyset and that same button can be something different on another keyset. See the system manager to get your most frequently used features assigned to your programmable keys. When changes are made, be sure that your programmable keys are relabeled properly.

Lines from the telephone company are “C.O. lines.” Calls on these lines are referred to as “outside calls.”Your system can have individual C.O. line keys or lines may be assigned to groups.When they are in a group, you access a line by dialing an access code or pressing a route button. For example, dial 9 or press the LOCAL key to get a local outside line. If Least Cost Routing is used, press- ing the LCR key will automatically select a preprogrammed C.O. line according to what digits are dialed. Each line in the system is numbered, beginning with 701, then 702, 703, etc.

Direct Station Selection (DSS) keys are programmed to ring specific stations. You can press a DSS key instead of dialing the extension number. A DSS key lights red when that station is busy (Busy Lamp Indication).

DCS 50si provides distinctive ring patterns to your keyset:

•Outside calls have a single ring tone repeated.

•Internal calls have a double ring tone repeated.

•Door phone calls and alarm/appointment reminders have a triple ring tone repeated.

CALL INDICATIONS

The keys on your phone have light emitting diodes (LEDs). Some of these are tri-colored LEDs that light green, red or amber (green and red together). Some of the keys can only light red.

Intercom calls, also called internal calls, always appear on your CALL buttons. They will always light green.You can have up to eight CALL buttons, but at least two are recommended.

Outside calls appear on individual line keys if they are assigned. When an indi- vidual line is not assigned to its own key, it will appear on a CALL button.Your

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outside calls will light green on your keyset and red on other keysets.

You never lose sight of your calls while they are on hold. They stay right where you put them and are identified with a green flashing light if the key has a tri- colored LED.

Some simple rules to remember:

•Any steady LED indicates the line or feature is in use.

•A fast flashing green LED indicates a new call ringing in.

•A slow flashing green or red LED indicates a call is on hold.

•A slow flashing amber LED indicates a recall to your keyset.

•A steady red LED on the HOLD key indicates the keyset is locked.

•A steady red LED on the TRSF key indicates the keyset is Forward All.

•A steady red LED on the ANS/RLS key indicates the keyset is in Headset mode.

•A flashing red LED on the ANS/RLS key indicates the keyset is in DND mode.

SPEAKERPHONE

Pressing the ANS/RLS key will answer or release a call on the speakerphone. Switching from the handset to the speakerphone is easy. Press the SPK key and hang up the handset.

NOTE: The 7B phone is not a speaker phone. If you are using a 7B phone, you must lift the handset in order to speak to the other party.

VOLUME CONTROLS

DCS 50si keysets use the UP and DOWN keys to adjust the ringer volume while the keyset is ringing, the speaker volume while the speakerphone is in use and the handset volume while you are listening.These three levels will be stored in memory until changed. If background music is turned on at your keyset, the volume keys will also control the level of music. The volume of pages heard through the speaker of a keyset can be adjusted during a page announcement by using the volume keys. There are 16 levels for each volume setting. The volume of off-hook ring is controlled by a user-programmable setting.

SYSTEM TONES

The system provides several tones to assist you. Some of these tones are already familiar to you.

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Contents Samsung DCS 50si Table of Contents About this Book Things YOU should Know LCD 24B Keyset Layout LCD 12B Keyset Layout Basic 12B Keyset Layout Outside Calls Intercom Calls Call Processing Transfer with CAMP-ON Transfer to Voice MailCall Waiting Conference CallsForward Busy Forward no AnswerForward BUSY/NO Answer Forward Follow MEDialing Features Station Call PickupGroup Call Pickup Speed DialingONE Touch Speed Dialing Last Number RedialSave Number with Redial Chain DialingPaging and Messaging Convenience Features Appointment REMINDER/ALARM Clock Answering the Door PhoneCalling the Door PHONE/ROOM Monitor EXECUTIVE/SECRETARY HOT LineLocking Your Keyset OFF-HOOK Voice AnnounceOhva Block Ohva RejectCustomizingyour Keyset Display Features Call Duration Timer Auto TimerTimer Function Alarm Reminder MessagesWhat is Caller ID? Personal Speed Dial NamesStation Names Managing KEY AssignmentsSelecting Your Caller ID Display Viewing the Next CID CallSaving the CID Number Redialing a Saved CID NumberReviewing Past CID Calls Inquire CID PARK/HOLD InfoLCR with Clear ADD-ON Module Button ModulePersonal Speed Dial Numbers With KeysetSystem Access Codes

DCS 50si specifications

The Samsung DCS 50si is a powerful and versatile digital communication system designed for small to medium-sized businesses. This telephone system integrates advanced features and technologies to enhance communication efficiency, improve productivity, and streamline workflows.

At the core of the DCS 50si is its digital switch architecture, which allows for seamless call handling and management. The system supports up to 50 extensions, making it suitable for growing businesses that require scalability. Its modular design also allows for easy expansion, which enables organizations to add lines and features as needed.

One of the standout features of the DCS 50si is its comprehensive voicemail system. This system offers users the ability to manage their messages efficiently, allowing for personalized greetings and the option to forward messages to email accounts. This integration ensures that critical information is always accessible, regardless of whether users are at their desks or on the go.

The DCS 50si also provides advanced call management features, such as caller ID, call transfer, call holding, and three-way calling. These features promote better customer interaction and assist employees in managing calls effectively. Moreover, the system includes a built-in auto-attendant, which can help direct incoming calls to the appropriate extensions, further streamlining communication processes.

In terms of technology, the DCS 50si is compatible with both digital and analog phones. This flexibility enables users to choose between traditional handsets and more modern devices, depending on their preferences. Additionally, the system supports a variety of wireless options, making it easy to integrate headsets and mobile devices, which is crucial for today’s dynamic working environments.

The DCS 50si stands out for its comprehensive LCD display on the phones, providing users with critical information at a glance. This feature enriches the user experience by allowing for easy navigation through menu options and quick access to frequently used functions.

Moreover, the system supports various networking technologies, including ISDN and SIP, facilitating integration with other communication systems. This capability is essential for businesses looking to create a unified communication environment.

Overall, the Samsung DCS 50si is an efficient and robust communication solution that combines advanced features with user-friendly technology. Its scalability, rich functionality, and diverse compatibility make it an ideal choice for businesses seeking to enhance their communication capabilities while preparing for future growth.
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