VTech i6789, i6790 important safety instructions For this to take place

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Troubleshooting

Problem

Suggestion

 

 

 

 

 

 

 

There is no dial tone.

First, try all the above suggestions.

 

 

 

• Move the cordless handset closer to the telephone base. It might be out of range.

 

 

 

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

 

 

 

Disconnect the telephone base from the telephone jack and connect a different telephone.

 

 

 

If there is no dial tone on the telephone either, the problem is in your wiring or local service.

 

 

 

Contact your local telephone company.

 

 

 

 

 

 

 

The telephone does not

Make sure the ringer is on. (See page 10 for handset and page 28 for telephone base).

 

 

ring when there is an

Make sure the telephone line cord and power adapter are plugged in properly (see page 2).

 

 

incoming call.

• The cordless handset may be too far from the telephone base. Move it closer to the telephone base.

 

 

 

 

 

 

There may be too many extension phones on the telephone line to allow all of them to ring

 

 

 

simultaneously. Try unplugging some of them.

 

 

 

• If the other telephones in your home are having the same problem, the problem is in the wiring

 

 

 

or local service. Contact the local telephone company (charges may apply).

 

 

 

• Other electronic products can cause interference to your cordless telephone. Try installing your

 

 

 

telephone as far away as possible from the following electronic devices: wireless routers, radios,

 

 

 

radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,

 

 

 

televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

 

 

 

• Test a working telephone at the telephone jack. If another telephone has the same problem, the

 

 

 

problem is in the telephone jack. Contact your local telephone company (charges may apply).

 

 

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

 

 

 

Re-install the battery and place the cordless handset in the telephone base.

 

 

 

• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute

 

 

 

for this to take place.

 

 

 

 

 

 

 

 

 

www.vtechphones.com

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Appendix

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Contents Need HELP? Table of contents Important safety instructions BatteryTroubleshooting MaintenanceParts checklist InstallationTelephone base installation InstallationInstall handset battery Belt clip & headset optional HeadsetBelt clip About caller ID Voicemail serviceIf you subscribe to DSL service Desk/table bracket installation Wall mounting bracket installation optionalHandset layout Telephone settingsFlash SpeakerTelephone base layout Ringer melody Ringer volumeSettings menu Key toneLanguage Clock setting Dial typeClear voicemail Display menu WallpaperContrast Make, answer, and end calls with the handset Basic operationHandset speakerphone MuteIntercom VolumeRinger mute Call waitingConference call Transfer an external callFLASH, or Answering intercom and external calls Answer an incoming call during an intercom callFind handset Advanced operation DirectoryStore a directory entry Number Characters by number of key presses Key Space Chart of charactersSearch the directory Dial a directory entryEdit a directory entry Delete a directory entry Review the call log Call logMake CID entries ready to dial Dial a call log entrySave an entry to the directory Delete one or all entries Handset display screen messagesDisplay Means Redial list Dial from redialDelete a redial entry Message capacity Answering system operationAnswering system setup Activate the answering systemSet the clock Set base ringer Set number of ringsSet message alert tone Set remote access codeOutgoing announcement Record your announcementPlay your announcement Delete your announcement Message playbackNew message indication Options during playbackRecord and play memos Record a memoMemo playback Remote access Commands in remote standby modeCommands during playback mode Message window Handset display screen messages Appendix Handset indicator lights Handset and base indicatorsBattery indicator Base lightsBattery Important safety instructions Problem Suggestion TroubleshootingBase or charger should be on For this to take place Before dialing Troubleshooting My caller ID features are Dial CONNECTING... isAnswering system To one minute for this to take place Operating range MaintenanceAbout cordless telephones WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Rbrc SealTechnical specifications Index Index 91-001070-060-100 User’s manual