Troubleshooting
Problem | Suggestion |
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There is noise | • | The handset may be out of range. Move it closer to the telephone base. |
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or interference | • | Appliances or other cordless telephones plugged into the same circuit as the telephone base |
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during a telephone |
| can cause interference. Try moving the appliance or telephone base to another outlet. |
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conversation. | • | Other electronic products can cause interference to your cordless telephone. Try installing |
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| your telephone as far away as possible from the following electronic devices: wireless routers, |
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My calls fade out or |
| radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room |
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cut in and out when I |
| monitors, televisions, VCRs, personal computers, kitchen appliances, wireless routers, and |
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am using the cordless |
| other cordless telephones. |
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handset. | • | Microwave ovens operate on the same frequency as your telephone. It is normal to experience |
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| static on your telephone while the microwave oven is operating. Do not install this telephone |
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| in the same outlet or near a microwave oven. |
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| • | If your telephone is plugged in with a modem or a surge protector, plug the telephone (or |
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| modem/surge protector) into a different location. If this solves the problem, |
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| telephone or modem farther apart from each other, or use a different surge protector. |
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| • | The layout of your home or office might be limiting the operating range. Trying moving the |
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| telephone base to another location, preferably a higher location for better reception. |
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| • Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls |
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| are still not clear, the problem is probably in the wiring or local service. Contact your local |
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| service company (charges may apply). |
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| • If the other telephones in your home are having the same problem, the problem is in the wiring |
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| or local service. Contact the local telephone company (charges may apply). |
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| • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack |
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| that has a telephone connected to it. Contact your DSL service provider for filter information. |
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| www.vtechphones.com | 44 | |
Appendix