VTech Cordless Telephone manual Case of Difficulty, Phone doesn’t work at all, No dial tone

Page 33

In Case of Difficulty

If you have difficulties in operating your phone, the suggestions below should solve the problem. If you still have difficulties after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecom- munications Canada Ltd. at 1-800-267-7377.

The phone doesn’t work at all

Make sure the power cord is plugged in.

Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.

Make sure the battery is properly charged. If you get a BATTERY LOW message or indication, the battery needs charging.

No dial tone

First check all the suggestions above.

If you still don’t hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

You get noise, static, or a weak signal even when you’re near the base unit

Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try to move the appliance or the base unit to another outlet.

You get noise, static, or a weak signal when you are away from the base unit

You may be out of range. Either move closer to the base, or relocate the base unit.

The layout of your home may be limiting the range. Try to move the base unit to another position.

The handset does not ring when you receive a call

Make sure you have the ringers activated. Refer to the section(s) on Handset Ringer Style/ Battery Save in this user’s manual.

Make sure the telephone cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in.

You may be too far from the base unit.

You may have too many extension phones on your telephone line to allow all of them to ring. Try to unplug some of the other phones.

You hear other calls while using your phone

Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

33

Additional Information

91-000171-030-000 manual.pmd

33

11/1/2005, 12:46 PM

Image 33
Contents Need HELP? Important Safety Instructions Important Safety Instructions Before You Begin Parts Check List LCD Handset LayoutBase Unit Layout Before You Install InstallationTable/Desk Installation Installation Hold Telephone OperationCharging Use/ChargingHandset Ringer Style/Battery Save Temporary Tone DialingCall Forward Display Screen Messages Battery needs to be rechargedThere is a call coming Handset is waiting for a dial toneStore a Number/Name in Memory Telephone MemoryDelete a Number/Name Stored in Memory Edit a Number/Name Stored in MemoryDial a Memory Number Basic OperationReassign Locations in Memory Store a Number/Name in the Directory Telephone DirectoryDelete a Number/Name Stored in the Directory Edit a Number/Name Stored in the DirectoryDial a Number from the Directory Move a Number/Name to the MemoryAbout Call History Caller ID Caller ID OperationReview Call History Delete Records from Call HistoryLocate the record in call history that you want to dial Dial a Displayed NumberDial Program Store a Call History Record in the DirectorySetting the Clock Audible IndicatorsAnswering System Operation About MailboxesRecord Your Announcement To Review Your Announcement at Any TimeTo Delete Your Announcement Feature Summary Setting Up Your Answering SystemRings when you have new messages and after Toll Saver Four rings when you have no new messagesListen to, Save & Delete Messages Adjust Playback VolumePlay Messages Delete MessagesCall Screening/Intercept Message Window DisplayRecord a Memo Press REC/MEMORemote Access Commands Connect with the Answering System From a Remote LocationVoice Menu Function Battery Care and Maintenance Replacing the Handset BatteryBatteries Headset Operation Headset JackBelt Clip You hear other calls while using your phone Handset does not ring when you receive a callCase of Difficulty Phone doesn’t work at allYour answering system is not recording messages Common cure for electronic equipmentYou cannot hear recorded messages CL is flashing in the base message window displayMaintenance What does this limited warranty cover? Warranty StatementHow long is the limited warranty period? What is not covered by this limited warranty?Other Limitations How do you get warranty service?Warranty Statement FCC Part FCC, Acta and IC RegulationsFCC Part 68 and Acta VTech Communications, IncRights of the telephone company IC Industry Canada FCC, Acta and IC Regulations Rbrc Seal Nominal Effective Range Technical SpecificationsTable Of Contents Additional Information Issued