VTech CS6729-4, CS6729-5, CS6729-21 Answering system operation, Answering system and voicemail

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Answering system operation

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

•If XX new messages displays on the handsets and the message window on the telephone base flashes, there are new messages recorded on the built-in answering system. To listen to the messages recorded, press MENU twice on a handset (page 52), or press /PLAY on the telephone base (page 52).

•If New voicemail and display on the handsets, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, press and hold 1 on your handset. See Voicemail number on page 16 to set your voicemail number.

Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

XX new messages

ECO

10:15 PM

12/18

XX new messages

ECO

10:15 PM

12/18

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording

a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

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Contents User’s manual Product news RegistrationTable of contents Answering system operation Answering system settingsAppendix IndexGetting started Parts checklistTelephone base and charger installation If you do not hear a dial tone Battery installationDisplays Put in charger Battery chargingTabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationTo use the voicemail Are you a new cable or VoIP subscriber?To use the built-in answering system PLAY/STOP REDIAL/PAUSE Handset layoutINT Using the menu Telephone settingsHandset ringer volume To enter the handset menuRinger tone Telephone base ringer volumeTo turn off the quiet mode Quiet modeTo set the duration and turn on the quiet mode Set date and time Press Select to choose LCD language LCD languageTo set your voicemail number Voicemail numberClear voicemail To manually turn off these indicatorsHome area code Key toneDial mode Telephone operation Mute VolumeCall waiting Temporary ringer silencingRedial Temporary tone dialingTo review and dial a redial entry To delete a redial entryTo access a number in the caller ID log To access a number in the directoryTo access a number on the redial list Check voicemailCalling HS X and then Transferred Transfer a callWeb address Find handsetTo start paging To end pagingTo share an outside call Multiple handset useJoin a call in progress Answer an incoming call during an intercom call IntercomINT needs 2 HS Calling HSCall transfer using intercom About the directory DirectoryPress Select to choose Add contact Add a directory entryEnter number To start an alphabetical search Review and dial from the directoryAlphabetical search Delete a directory entry Edit a directory entryAssign a speed dial entry Speed dialDial a speed dial number Reassign a speed dial entryClear SD #X? Delete a speed dial entryInformation about caller ID with call waiting Caller IDAbout caller ID Caller ID log Missed call indicatorReview and dial from the caller ID log Memory matchView dialing options Save a caller ID log entry to the directory Caller ID log screen messages Delete the caller ID log entriesTo delete an entry To delete all entriesAnswering system Answering system settingsAnnouncement Record your own announcementDelete your announcement Play the announcementTo turn on or off with a handset Answer on/offTo turn on or off with the telephone base Number of rings To turn this feature on or off Call screening Message alert tone Remote access codeRecording time Answering system and voicemail Using the answering system and voicemail togetherAnswering system operation New message indication Message capacityTo screen a call at the telephone base Call interceptTo screen a call at a handset Options while a message is being recordedTo play messages at the telephone base Message playbackTo play messages with a handset Options during playbackRecord, play or delete memos Delete all messagesTo delete all messages with the telephone base To delete all messages with a handsetWindow display Description Message window displaysCommand Description Remote accessExpand your telephone system AppendixAdd and register a handset To register a handsetTo deregister all handsets Replace a handsetScreen messages Appendix Handset lights Handset and telephone base indicatorsTelephone base lights Handset iconsOperation Operating time BatteryMy telephone does not work at all TroubleshootingThere is no dial tone Cannot dial outCharge light is off Low battery shows on the handset screenMy cordless handset isn’t performing normally Telephone does not ring when there is an incoming call Appendix Hear other calls when using the telephone Experience poor sound quality when using the speakerphoneMy caller ID features are not working properly Hear noise on the cordless handset and the keys do not workCannot retrieve voicemail messages Out of range or no pwr at base shows on the handset screenOutgoing announcement is not clear Answering system does not respond to remote commandsAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersECO mode FCC Part FCC, Acta and IC regulationsIndustry Canada To activate the CEC battery charging testing mode Mesures de sécurité importantes For C-UL compliance onlyConservez CES Instructions Propos des téléphones sans fil MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? Limited warrantyHow do you get warranty service? Index Technical specificationsIndex Wall mount installation 5-6 Warranty Web address