VTech CS6729-5, CS6729-21, CS6729-4D Telephone does not ring when there is an incoming call

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Appendix

Troubleshooting

The telephone does not ring when there is an incoming call.

•Make sure the ringer volume of the handset and telephone base are not set to off (page 11 and page 12).

•Make sure the telephone line cord and power adapter are plugged in properly (page 2).

•The handset may be too far from the telephone base. Move it closer to the telephone base.

•There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

•If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).

•The telephone line cord may be defective. Install a new telephone line cord.

•Remove and install the battery again and place the handset in the telephone base.

•Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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Contents User’s manual Registration Product newsTable of contents Answering system settings Answering system operationAppendix IndexParts checklist Getting startedTelephone base and charger installation Battery installation If you do not hear a dial toneBattery charging Displays Put in chargerInstallation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onTo use the voicemail Are you a new cable or VoIP subscriber?To use the built-in answering system PLAY/STOP Handset layout REDIAL/PAUSEINT Telephone settings Using the menuHandset ringer volume To enter the handset menuTelephone base ringer volume Ringer toneTo turn off the quiet mode Quiet modeTo set the duration and turn on the quiet mode Set date and time LCD language Press Select to choose LCD languageVoicemail number To set your voicemail numberTo manually turn off these indicators Clear voicemailKey tone Home area codeDial mode Telephone operation Volume MuteCall waiting Temporary ringer silencingTemporary tone dialing RedialTo review and dial a redial entry To delete a redial entryTo access a number in the directory To access a number in the caller ID logTo access a number on the redial list Check voicemailTransfer a call Calling HS X and then TransferredFind handset Web addressTo start paging To end pagingTo share an outside call Multiple handset useJoin a call in progress Intercom Answer an incoming call during an intercom callINT needs 2 HS Calling HSCall transfer using intercom Directory About the directoryAdd a directory entry Press Select to choose Add contactEnter number To start an alphabetical search Review and dial from the directoryAlphabetical search Edit a directory entry Delete a directory entrySpeed dial Assign a speed dial entryReassign a speed dial entry Dial a speed dial numberDelete a speed dial entry Clear SD #X?Information about caller ID with call waiting Caller IDAbout caller ID Missed call indicator Caller ID logMemory match Review and dial from the caller ID logView dialing options Save a caller ID log entry to the directory Delete the caller ID log entries Caller ID log screen messagesTo delete an entry To delete all entriesAnswering system settings Answering systemAnnouncement Record your own announcementPlay the announcement Delete your announcementTo turn on or off with a handset Answer on/offTo turn on or off with the telephone base Number of rings To turn this feature on or offCall screening Remote access code Message alert toneRecording time Answering system and voicemail Using the answering system and voicemail togetherAnswering system operation Message capacity New message indicationCall intercept To screen a call at the telephone baseTo screen a call at a handset Options while a message is being recordedMessage playback To play messages at the telephone baseTo play messages with a handset Options during playbackDelete all messages Record, play or delete memosTo delete all messages with the telephone base To delete all messages with a handsetMessage window displays Window display DescriptionRemote access Command DescriptionAppendix Expand your telephone systemAdd and register a handset To register a handsetReplace a handset To deregister all handsetsScreen messages Appendix Handset and telephone base indicators Handset lightsTelephone base lights Handset iconsBattery Operation Operating timeTroubleshooting My telephone does not work at allThere is no dial tone Cannot dial outCharge light is off Low battery shows on the handset screenMy cordless handset isn’t performing normally Telephone does not ring when there is an incoming call Appendix Experience poor sound quality when using the speakerphone Hear other calls when using the telephoneMy caller ID features are not working properly Hear noise on the cordless handset and the keys do not workOut of range or no pwr at base shows on the handset screen Cannot retrieve voicemail messagesAnswering system does not respond to remote commands Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersECO mode FCC, Acta and IC regulations FCC PartIndustry Canada To activate the CEC battery charging testing mode For C-UL compliance only Mesures de sécurité importantesConservez CES Instructions Maintenance Propos des téléphones sans filAbout cordless telephones Rbrc sealLimited warranty What does this limited warranty cover?How do you get warranty service? Technical specifications IndexIndex Wall mount installation 5-6 Warranty Web address

CS6729-2, CS6729, CS6729-5, CS6729-4, CS6729-4D specifications

The VTech CS6729 series consists of several versatile cordless phone models, including the CS6729-3, CS6729-21, CS6729-4D, CS6729-4, and CS6729-5. These phones are designed to enhance communication while providing convenience and advanced features that cater to a variety of user needs.

One of the main features across all models in the CS6729 series is the robust DECT 6.0 technology, which offers superior clarity and range compared to older technology. DECT (Digital Enhanced Cordless Telecommunications) ensures that calls are secure and interference-free, allowing users to enjoy crystal-clear conversations without the common disruptions found in traditional analog systems.

Another notable characteristic of the VTech CS6729 series is the digital answering system with a voicemail feature. This allows users to receive and store incoming messages directly on their phone. The system is easy to navigate, allowing users to play, delete, or save messages with the push of a button. Additionally, the built-in speakerphone functionality enables hands-free calling, offering more flexibility and convenience during conversations.

The series also boasts a large, backlit display for easy readability, particularly in low-light conditions. This feature, combined with the easy-to-use menu navigation, makes the phones user-friendly for people of all ages.

Some models in the series come with the capability to connect to separate handsets, allowing for easy expansion of home or office communication systems. This scalability means that users can add additional handsets without the need for extra phone lines, facilitating seamless communication throughout larger spaces.

Another key feature is the caller ID and call waiting functionality, which helps users to screen calls effectively. Users can easily see who is calling before answering, thus enhancing their control over incoming communications.

The VTech CS6729 series is also energy efficient, designed with eco-friendly features that help reduce power consumption, leading to lower energy bills while being environmentally conscious.

In conclusion, the VTech CS6729 series of cordless phones—comprising models CS6729-3, CS6729-21, CS6729-4D, CS6729-4, and CS6729-5—offers a range of user-friendly features powered by advanced technologies. With their clear sound quality, modern design, and the ability to handle multiple calls, these phones provide effective communication solutions for home and office environments alike.
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