VTech CS6729-3, CS6729-5, CS6729-21, CS6729-4D user manual Appendix

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Appendix

Troubleshooting

There is interference during a telephone conversation.

My calls fade out when I am using the cordless handset.

•The handset may be out of range. Move it closer to the telephone base.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

•Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.

•The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.

•Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).

•If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

I get noise, static, or weak signals even when I’m near the telephone base.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by

DSL interference. Contact your DSL service provider for more information about DSL filters.

•You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•If you plug your phone in with a modem or a surge protector, plug the phone (or modem/ surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your phone to a higher location. The phone may have better reception in a high area.

•If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

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Contents User’s manual Product news RegistrationTable of contents Answering system operation Answering system settingsAppendix IndexGetting started Parts checklistTelephone base and charger installation If you do not hear a dial tone Battery installationDisplays Put in charger Battery chargingTabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationAre you a new cable or VoIP subscriber? To use the built-in answering systemTo use the voicemail PLAY/STOP REDIAL/PAUSE Handset layoutINT Using the menu Telephone settingsHandset ringer volume To enter the handset menuRinger tone Telephone base ringer volumeQuiet mode To set the duration and turn on the quiet modeTo turn off the quiet mode Set date and time Press Select to choose LCD language LCD languageTo set your voicemail number Voicemail numberClear voicemail To manually turn off these indicatorsHome area code Key toneDial mode Telephone operation Mute VolumeCall waiting Temporary ringer silencingRedial Temporary tone dialingTo review and dial a redial entry To delete a redial entryTo access a number in the caller ID log To access a number in the directoryTo access a number on the redial list Check voicemailCalling HS X and then Transferred Transfer a callWeb address Find handsetTo start paging To end pagingMultiple handset use Join a call in progressTo share an outside call Answer an incoming call during an intercom call IntercomINT needs 2 HS Calling HSCall transfer using intercom About the directory DirectoryPress Select to choose Add contact Add a directory entryEnter number Review and dial from the directory Alphabetical searchTo start an alphabetical search Delete a directory entry Edit a directory entryAssign a speed dial entry Speed dialDial a speed dial number Reassign a speed dial entryClear SD #X? Delete a speed dial entryCaller ID About caller IDInformation about caller ID with call waiting Caller ID log Missed call indicatorReview and dial from the caller ID log Memory matchView dialing options Save a caller ID log entry to the directory Caller ID log screen messages Delete the caller ID log entriesTo delete an entry To delete all entriesAnswering system Answering system settingsAnnouncement Record your own announcementDelete your announcement Play the announcementAnswer on/off To turn on or off with the telephone baseTo turn on or off with a handset To turn this feature on or off Call screeningNumber of rings Message alert tone Remote access codeRecording time Using the answering system and voicemail together Answering system operationAnswering system and voicemail New message indication Message capacityTo screen a call at the telephone base Call interceptTo screen a call at a handset Options while a message is being recordedTo play messages at the telephone base Message playbackTo play messages with a handset Options during playbackRecord, play or delete memos Delete all messagesTo delete all messages with the telephone base To delete all messages with a handsetWindow display Description Message window displaysCommand Description Remote accessExpand your telephone system AppendixAdd and register a handset To register a handsetTo deregister all handsets Replace a handsetScreen messages Appendix Handset lights Handset and telephone base indicatorsTelephone base lights Handset iconsOperation Operating time BatteryMy telephone does not work at all TroubleshootingThere is no dial tone Cannot dial outLow battery shows on the handset screen My cordless handset isn’t performing normallyCharge light is off Telephone does not ring when there is an incoming call Appendix Hear other calls when using the telephone Experience poor sound quality when using the speakerphoneMy caller ID features are not working properly Hear noise on the cordless handset and the keys do not workCannot retrieve voicemail messages Out of range or no pwr at base shows on the handset screenOutgoing announcement is not clear Answering system does not respond to remote commandsAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers ECO modeOperating range FCC Part FCC, Acta and IC regulationsIndustry Canada To activate the CEC battery charging testing mode Mesures de sécurité importantes For C-UL compliance onlyConservez CES Instructions Propos des téléphones sans fil MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? Limited warrantyHow do you get warranty service? Index Technical specificationsIndex Wall mount installation 5-6 Warranty Web address

CS6729-2, CS6729, CS6729-5, CS6729-4, CS6729-4D specifications

The VTech CS6729 series consists of several versatile cordless phone models, including the CS6729-3, CS6729-21, CS6729-4D, CS6729-4, and CS6729-5. These phones are designed to enhance communication while providing convenience and advanced features that cater to a variety of user needs.

One of the main features across all models in the CS6729 series is the robust DECT 6.0 technology, which offers superior clarity and range compared to older technology. DECT (Digital Enhanced Cordless Telecommunications) ensures that calls are secure and interference-free, allowing users to enjoy crystal-clear conversations without the common disruptions found in traditional analog systems.

Another notable characteristic of the VTech CS6729 series is the digital answering system with a voicemail feature. This allows users to receive and store incoming messages directly on their phone. The system is easy to navigate, allowing users to play, delete, or save messages with the push of a button. Additionally, the built-in speakerphone functionality enables hands-free calling, offering more flexibility and convenience during conversations.

The series also boasts a large, backlit display for easy readability, particularly in low-light conditions. This feature, combined with the easy-to-use menu navigation, makes the phones user-friendly for people of all ages.

Some models in the series come with the capability to connect to separate handsets, allowing for easy expansion of home or office communication systems. This scalability means that users can add additional handsets without the need for extra phone lines, facilitating seamless communication throughout larger spaces.

Another key feature is the caller ID and call waiting functionality, which helps users to screen calls effectively. Users can easily see who is calling before answering, thus enhancing their control over incoming communications.

The VTech CS6729 series is also energy efficient, designed with eco-friendly features that help reduce power consumption, leading to lower energy bills while being environmentally conscious.

In conclusion, the VTech CS6729 series of cordless phones—comprising models CS6729-3, CS6729-21, CS6729-4D, CS6729-4, and CS6729-5—offers a range of user-friendly features powered by advanced technologies. With their clear sound quality, modern design, and the ability to handle multiple calls, these phones provide effective communication solutions for home and office environments alike.
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