VTech i6775 user manual Troubleshooting

Page 46

Troubleshooting

Problem

Suggestion

 

 

I hear other calls while

Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you

 

using my phone.

 

still hear other calls, the problem is probably in your wiring or local service. Call your local

 

 

 

telephone company.

 

 

I hear noise in the

Make sure the power cord is plugged in.

 

 

handset, and none of

 

 

 

 

the keys or buttons

 

 

 

 

work.

 

 

 

 

My handset does not

Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this

 

ring when I receive

 

user’s manual.

 

 

a call.

Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.

 

 

 

Make sure the power cord is plugged in.

 

 

 

• You may be too far from the base unit.

 

 

 

Charge the battery in the handset for 16 hours. For optimum daily performance, return the

 

 

 

handset to its base when not in use.

 

 

 

• You may have too many extension phones on your telephone line to allow all of them to ring.

 

 

 

Try unplugging some of the other phones.

 

 

 

• The layout of your home or office might be limiting the operating range. Try moving the base

 

 

 

to another location, preferably on an upper floor.

 

 

 

If the other phones in your home are having the issue, the problem is in your wiring or local

 

 

 

service. Contact your local telephone company (charges may apply.)

 

 

 

• Test a working phone at the phone jack. If another phone has the same problem, the problem

 

 

 

is the phone jack. Contact your local telephone company (charges may apply.)

 

 

 

 

 

 

 

 

 

www.vtechphones.com

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Additional information

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Contents User’s Manual Table of contents Additional information Need HELP? Getting started Parts check listInstall handset battery InstallationChoose a location Connect power to base unit/chargers Connect to phone lineCheck battery indicator Check for dial toneIf you subscribe to DSL service Belt clip optionalWall mounting optional Handset layout Base unit layout Getting startedHandset LEDs Basic operationHandset icons Base LEDsHandset operation Intercom call MuteHandset 2 Calling Handset Call forward Conference call Call transferFind handset Telephone directory Store a new entryCharacters by number KeyReview/dial from the directory Edit a directory entryDelete a directory entry Caller ID Caller ID call waiting IDReview caller ID Store caller IDUnable to Save Already Saved List Full Dial from caller ID Delete caller IDRing tone Handset settingsRinger volume Key toneLanguage Clear voicemailDay and time announcements Answering system operationTurn your answering system off and on To set day and timeTo check day and time Outgoing announcement Menu featuresRecord outgoing announcement Listen to outgoing announcement Press PLAY/STOP Delete outgoing announcementAnnouncements Message playbackOptions during playback Record a memo Delete all messagesRecord and play memos Playback a memoSetting the remote access Access codeCall screening Remote access Purpose Press ActionAnnounces Record after the tone. Press Stop when you Purpose Press Action to followTurn the announcement only mode off or on Announcement only modeMessage alert Base ringer Customize the announcement only messageToll saver Answering system operation Message window display Display ExplanationHeadset operation Headset operationOperating Range Replace the handset battery BatteriesTroubleshooting Problem SuggestionUnable to Call TRY Again displaysProblem Suggestion Troubleshooting Troubleshooting For further instruction Troubleshooting Maintenance WarrantyHow do you get warranty service? Important safety instructions FCC, Acta and IC regulations FCC Part 68 and ActaRbrc Seal Technical specifications Index Index 91-000591-010-000
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