VTech QW2432 Message Waiting Indication, Conference Calling, Transferring Calls

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Handset and Base Operation

Message Waiting Indication

The QW2432 is compatible with optional voicemail service provided by some local telephone companies. If you subscribe to this service, and you have new, unplayed messages in your voicemail, a Visual Message Waiting Indicator (VMWI) signal is transmitted by your local telephone company.

The QW2432 will detect a VMWI signal and activate a the Message Waiting light on the Base and the Message Waiting light on the Handset.

After you check your messages, the Message Waiting indicators will automatically turn off.

Please note that whenver new, unplayed messages are stored in your voicemail, the local Telephone Company will continue to send a VMWI signal.

Conference Calling

The QW2432 is capable of supporting conference calls with up to two registered Handsets, and the Base unit.

To enter a conference call, simply access the line with two or more extensions by pressing ON (or HANDSFREE) on the Handset or SPEAKERPHONE on the Base.

The phone icon and two or more extension numbers will be displayed in the upper left corner of the Handset.

Transferring Calls

You can transfer calls on the QW2432 system from the Base to Handset, Handset to Handset, or Handset to Base.

Blind Transfer

You can directly transfer any active call to another system extension without notification by doing the following steps:

Handset or Base must be on an active call.

Press the INTERCOM key followed by the number of the Handset (1,2,3,4) or Base (0) that you wish to transfer the call to.

When the other extension answers, the call will automatically be connected to the other extension.

An unanswered call will ring back to the originating Handset/Base if not answered within 30 seconds. And if still not answered within 30, the call will automatically be end.

Operations

Advanced

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Contents Important Safety Instructions Important Safety Instructions Introduction Parts Check List Handset Layout Base Unit Layout Connecting to phone line SetupChecking for dial tone Tone/Pulse selectionGetting Started Installation of Battery Pack in HandsetGetting Spare Battery Charger/Power Backup FunctionCharging Of Handset Battery Pack Wall Mounting Registration and Operation Registration and Operation of the QW2422 Accessory HandsetSetup of the QW2422 Accessory Handset Found Base Enter Base ID CodeIcon Description Handset and Base IndicatorsHandset Icons LED Handset LEDsBase Leds RDL Redial Soft Menu FunctionsCaller ID Call Waiting ID Calls Log Caller IDHandset Settings Register Range ExtenderRange EXTENDER, then press OK ExtenderMEM Memory To Store a Number/Name To Delete a Number/Name To Search For and Dial a Number NamePress the Edit softkey twice. Then choose Name or NUM To Edit a Name or a NumberSelect Base Ringer Volume and OFF Base SettingsSelect Base Ringer Melody Select Tone / PulseMaking Calls Handset and Base OperationAnswering Calls Redial from Base UnitMute Function Volume ControlHold Function Flash FunctionIntercom key Page/Intercom From Base to ALL HandsetsGlobal Call from Base Handsfree Speakerphone Operation Low Battery IndicationBase Speakerphone Operation Line in Use IndicationTransferring Calls Message Waiting IndicationConference Calling Advanced Operations Additional Handset Features Network Service FeaturesAdditional Base Features Operation Headset OperationBelt Clip To purchase a Headset, callMaintenance Case Of Difficulty Handset Does Not Ring When You Receive a CallPhone Doesnt Work At All No Dial ToneCommon Cure For Electronic Equipment You Hear Other Calls While Using Your PhoneWarranty Statement FCC Part FCC RegulationsFCC Part Size Technical SpecificationsAdvanced Operations Getting StartedBasic Operation Additional InformationIssue