VTech QW2432 Case Of Difficulty, Phone Doesnt Work At All, No Dial Tone

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Additional Information

In Case Of Difficulty

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call the Customer Service at 800-651-6791.

The Phone Doesn't Work At All

Make sure the Power Cord is plugged in.

Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack.

Make sure the batteries are properly charged. If the 'LOW BATTERY' message is shown, the battery pack needs charging.

No Dial Tone

First check all the suggestions above.

If you still don't hear a dial tone, disconnect the Base Unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

You Get Noise, Static, Or A Weak Signal Even When You're Near The Base Unit

Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference. Try moving the appliance or the Base Unit to another outlet.

You Get Noise, Static, Or A Weak Signal When You're Away From The Base Unit

You may be out of range. Either move closer to the Base, or relocate the Base Unit.

The layout of your home may be limiting the range. Try moving the Base Unit to another position.

The Handset Does Not Ring When You Receive A Call

Make sure you have the Handset ringer activated. To set the ringer, see HANDSET SETTINGS and BASE SETTINGS.

Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone jack. Make sure the power cord is plugged in.

You may be too far from the Base Unit.

You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

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Contents Important Safety Instructions Important Safety Instructions Introduction Parts Check List Handset Layout Base Unit Layout Checking for dial tone SetupConnecting to phone line Tone/Pulse selectionInstallation of Battery Pack in Handset Getting StartedSpare Battery Charger/Power Backup Function GettingCharging Of Handset Battery Pack Wall Mounting Setup of the QW2422 Accessory Handset Registration and Operation of the QW2422 Accessory HandsetRegistration and Operation Enter Base ID Code Found BaseHandset Icons Handset and Base IndicatorsIcon Description Base Leds Handset LEDsLED Soft Menu Functions RDL RedialCalls Log Caller ID Caller ID Call Waiting IDHandset Settings Range EXTENDER, then press OK Range ExtenderRegister ExtenderMEM Memory To Store a Number/Name To Search For and Dial a Number Name To Delete a Number/NameTo Edit a Name or a Number Press the Edit softkey twice. Then choose Name or NUMSelect Base Ringer Melody Base SettingsSelect Base Ringer Volume and OFF Select Tone / PulseAnswering Calls Handset and Base OperationMaking Calls Redial from Base UnitHold Function Volume ControlMute Function Flash FunctionGlobal Call from Base Page/Intercom From Base to ALL HandsetsIntercom key Base Speakerphone Operation Low Battery IndicationHandsfree Speakerphone Operation Line in Use IndicationConference Calling Message Waiting IndicationTransferring Calls Advanced Operations Additional Base Features Network Service FeaturesAdditional Handset Features Belt Clip Headset OperationOperation To purchase a Headset, callMaintenance Phone Doesnt Work At All Handset Does Not Ring When You Receive a CallCase Of Difficulty No Dial ToneYou Hear Other Calls While Using Your Phone Common Cure For Electronic EquipmentWarranty Statement FCC Regulations FCC PartFCC Part Technical Specifications SizeBasic Operation Getting StartedAdvanced Operations Additional InformationIssue