Avaya 4.2 manual What is New, IP Office

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1.1 What is New

IP Office 4.2

The following changes specific to IP phone support have been made as part of the IP Office 4.2 release.

Support for 1600 Series Phones

IP Office 4.2 Q4 2008+ supports the 1603, 1608, 1616 IP phones.

HTTP Server Support

For Avaya IP phones using IP Office DHCP, the address of the HTTP server from which those phones should download their software and settings files can now be specified in the IP Office configuration. 4600 Series and 5600 Series phones attempt to load files via HTTPS and then HTTP before falling back to TFTP. 1600 Series IP phones only support HTTPS or HTTP.

HTTP-TFTP Relay

The IP Office control unit supports HTTP-TFTP relay for HTTP file requests from phones.

HTTP-TFTP Using an Embedded Memory Card

For IP Office 4.2, using the Embedded Voicemail memory card is also supported for HTTP file requests for up to 50 IP phones. This is done by setting the TFTP Server IP Address and HTTP Server IP Address to the control unit IP address. This method is supported for up to 50 IP phones.

HTTP-TFTP Using IP Office Manager

For the IP Office 4.2 Q4 2008 maintenance release, HTTP-TFTP Relay is support using IP Office Manager as the TFTP server. This is done by setting the TFTP Server IP Address to the address of the Manager PC and the HTTP Server IP Address to the control unit IP address. This method is supported for up to 5 IP phones.

HTTP User Backup and Restore

The HTTP file support methods detailed in this manual are for the download of phone firmware, settings and language files to phones. HTTP support for phone user settings backup and restore requires a separate HTTP server, the address of which is defined with the phone settings files rather than through the DHCP server configuration settings.

Secondary Site Specific Options Number

A Site Specific Option Number (SSON) is used by Avaya IP phones when requesting phone specific settings from a DHCP server. When the IP Office is acting as the DHCP server, the matching number must be set in the IP Office configuration. IP Office 4.2 now provides two fields for settings SSON numbers in order to support Avaya 4600 and 5600 Series IP Phones (which use a default SSON of 176) and Avaya 1600 Series phones (which use a default SSON of 242).

IP Phone Restart using System Status Application

Individual Avaya IP phones or groups of phones can be selected and then restarted remotely using the System Status Application. This allows individual phones or groups of phones to be restarted in order to upgrade their firmware.

IP500 DHCP Enhancements

The scope of DHCP support on IP500 has been enhanced in a number of areas.

Full Avaya IP Phone Support

Previous only a maximum of 5 IP phones have been supported if using the IP Office for DHCP and TFTP functions. An external DHCP server is required to support more than 5 Avaya IP Phones. For IP Office 4.2+, the IP500 supports up to 272 Avaya IP phones, the maximum extension capacity of the IP500 control unit.

Multiple DHCP IP Address Pools

On each IP Office LAN interface, up to 8 DHCP address ranges (called 'pools') can be specified. These pools do not have to be on the same subnet as the IP Office itself. This allows devices being supported by IP Office DHCP to be given addresses on a different subnet than the IP Office.

DHCP for Avaya IP Phones Only

The DHCP pools provided by the IP Office can be restricted for use by Avaya IP phones only. The IP Office will then not respond to DHCP request from other devices.

Embedded Card File Management

For systems with a compact flash memory card installed, the contents of the card can be viewed through Manager. This mode is accessed through the File Advanced Embedded File Management option. This view can also be used to add and remove files from the card. This may be useful when the memory card is being used to store music on hold files and or phone firmware files.

IP500 VCM Controls

For IP Office 4.2+, the VCM controls for echo and comfort noise supported in the IP Office configuration (System VCM) are now also applied to IP500 VCM cards.

H323 Install

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IP Office 4.2

15-601046 Issue 14j (10 March 2009)

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Contents H323 IP Telephone Installation IP OfficeH323 Install IP Office Contents Page Chapter IP Office IP Phones Page ∙ Network Assessment ∙ Dhcp versus Static IP InstallationIP Office IP Phones What is New IP OfficeSupported Phones H323 IP Supported IP Office Core Phones Models SoftwareSystem Capacity Extension CapacityCall Capacity IP Office Unit Maximum Maximum VCMPhone Firmware Simple Installation Complex Installation Installation Requirements ∙ G711 20ms ∙ G723a 80ms ∙ G729 40ms Network Assessment∙ Warning a Network Assessment is Mandatory Installing VCM Cards Voice CompressionIP400 VCM Cards IP500 VCM cardsPotential VoIP Problems 10 QoSUser PC Connection ∙ Gigabit EthernetPower Supply Options Spare Wire Power OptionsDedicated Plug-Top Power Supply Units ∙ Avaya 1151D1 Power Supply Unit PSU802.3af Power over Ethernet PoE Options ∙ Avaya 1152A1 Power Distribution Unit Mid-Span Power Unit∙ Power of Ethernet POE Switch Phone 802.3af ClassFile Server Options IP Office ManagerIP Office Unit Memory Card 3rd Party SoftwareControl Unit Memory Card Transferring Files to the Card Using TftpTransferring Files to the Card Using File Management Page Chapter Installation Installation ∙ o Dhcp Mode IP Phone Software and Settings FilesDhcp Server ∙ o Number of Dhcp IP AddressesCreating/Editing the Settings File Manually Creating Extensions ∙ To switch to static address installation Phone ConnectionStatic Address Installation ∙ Ext. = ∙ Password =Phone Registration Extension & User Setup Phone SecurityBackup Restore Http AuthenticationManual Backup/Restore Control Specifying the Bruri ValueSeries Phone Backup File Field DescriptionHttp Server Configuration for Backup/Restore Select PropertiesListing Registered Phones Error Messages Chapter Other Installation Options Other Installation Options VPN Remote PhonesInstallation Documentation Supported VPNremote Phone FirmwareLicensing VPNremote Phones on IP Office Product Section Title Doc ReferenceConfiguring the IP Phone for VPNremote Enable VPN Phone AllowedVlan and IP Phones Type Description Advantages DisadvantagesDhcp Option Description Option Data Vlan Dhcp Settings Voice Vlan Dhcp SettingsVlan and Dhcp Example setup Overview HP-Switch ConfigurationHP Procurve CLI output Port Vlan Description Voice DataPort Vlan 209 Voice Vlan 210 Data Example System OverviewOption Value Page Chapter Static Administration Options Static Administration Options Entering Data for Administrative OptionsHold vs Mute ∙ 4601, 4602, 5601, 5602 Speaker keyQOS Option Settings Secondary Ethernet Hub/IR Interface Enable/DisableView Details ∙ If self-test fails Self-Test Procedure∙ If self-test passes Clearing a Phone Resetting a PhoneResetting a Phone Site Specific Option Number Setting the Sson on an IP PhoneSetting the Sson on IP Office Switching automatic gain control on/off Automatic Gain Control∙ Handset AGC = ∙ Headset AGC =Chapter Restart Scenarios Restart Scenarios No Application File or Application File Needs Upgrading Boot File Needs UpgradingCorrect Boot File and Application File Already Loaded Page Chapter Infrared Dialling ∙ Swap Text Files During a Call Infrared Dialling∙ Dial a Number to Start a Call Enabling the IR Port Dialling Phone NumbersPalm Organizer Windows Pocket PCBeaming Files During a Call Chapter Alternate Dhcp Server Setup Alternate Dhcp Server Setup Using a Windows Dhcp Server Windows Dhcp Setup for H323 IP PhonesSelect Start Programs Administrative Tools Dhcp Checking for Dhcp2b. Adding a 242 Option ∙ Data type String ∙ Code2c. Adding a 176 Option Alternate Options Chapter WML Server Setup WML Server Setup What WML is SupportedTesting 4620 WML Browsing Using Xitami Installing the Web ServerConfiguring the Xitami Web Server for WAP IntroductionInstalling Sample WML Pages 4a. Creating a Simple WMLSetting the Home SET Wmlport∙ Associated extension wml Apache Web Server WML ConfigurationMicrosoft IIS Web Server WML Configuration Open URL Entry Case 1. Input Box Followed by an Anchor TagCase 2. Input Box Followed by an a Tag Case 3. Input Box Followed by a Submit ButtonPage Index Avpp Conflict END of Avaya 4620 IP Phone VCM L2QVLAN PWB SN Sson SET Dnssrvr SET Domain Tftpdir Vlanid Vlantest 43 H323 Install IP Office H323 Install IP Office