Cisco Systems SPA962 Using Phone Hardware and Accessories, Using the Speakerphone, Using Headsets

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Using Basic Phone Functions

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Using Phone Hardware and Accessories

 

 

 

 

 

Using Phone Hardware and Accessories

Using the Speakerphone

The SPA IP Phones provide a speakerphone. To use the speakerphone, press the Speaker button (the handset can be either on or off hook).

Using Headsets

The SPA IP Phones support headsets from different manufacturers. For the latest supported models, contact your reseller. Additional information can be found at the manufacturer’s websites:

http://www.plantronics.com

http://www.jabra.com

Connecting the Headset

Each brand and type of headset may require different steps for connection. Consult the documentation for your particular headset for more information. In general, to connect a headset:

•For wireless headsets: Connect the headset’s telephone cord into the telephone port on the back of the SPA IP Phone.

•For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone.

Cisco Small Business IP Phone SPA9XX User Guide

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Contents User Guide Contents Getting Started Installing Your PhoneUsing Basic Phone Functions Contents Using the Call History Lists Using Advanced Phone FeaturesUsing the Web Interface Using the SPA932 Attendant Console Appendix B Where to Go From HereAppendix a Additional Information Overview of the Cisco SPA9000 Voice System IP Phones Getting StartedGetting Started SPA922 IP Phone SPA921/922 IP PhoneSPA941/942 IP Phone SPA962 IP Phone SPA932 Attendant Console Caring for Your PhoneInstalling Your Phone Before You Begin Connecting the HandsetCisco SPA IP Phone Connections Optional Mounting the Phone to the Wall Optional Attaching the Desk StandMB100 Wall Mount Kit Installing Your Phone Installing Your Phone Connecting Your Phone’s Power Connecting the Phone to the Wireless Network Connecting Your Phone to the Computer NetworkVerifying Phone Startup Download the Firmware Get Your Phone’s IP Address Upgrading Your Phone’s FirmwareInstall the Firmware Connecting a Single SPA932 Connecting the SPA932 Attendant Console to the SPA962Installing Your Phone Installing Your Phone Connecting an Additional SPA932 Installing Your Phone Installing Your Phone Using Basic Phone Functions SPA IP Phone Components Understanding Your Phone’s Lines and ButtonsIP Phone Components Softkey Buttons Volume buttonViewing and Returning Missed Using the Phone Directories Redialing, Entering Numbers and Text in Fields Using the Keypad and Buttons with MenusUsing Keypad Shortcuts Using the Navigation ButtonUsing Phone Hardware and Accessories Using the SpeakerphoneUsing Headsets Select Preferences Choose Send Audio to Speaker Edit Sending Audio to the Phone SpeakerChoosing Your Preferred Audio Device Adjusting Call Volume and MutingAdjusting Call Volume Using MutePlacing or Answering a Call Using Dial AssistanceTransferring Calls Putting a Call on HoldResuming a Call Ending a CallPerforming an Unattended Blind Transfer Performing an Attended TransferRedialing Viewing and Returning Missed CallsSelect Call History Select Missed Calls Turning the Missed Calls Shortcut On and Off Forwarding CallsSelect Preferences Choose Miss Call Shortcut and press Edit Forwarding Calls to a Single Number Forwarding Calls When Your Phone is BusySelect Call Forward Forwarding Calls When You Don’t Answer the PhoneDelaying Call Forwarding When You Don’t Answer the Phone Stopping Call ForwardingSetting Do Not Disturb Changing the Call Forwarding DelayChoose Do Not Disturb Select Preferences Turning Call Waiting On and OffParking a Call Picking Up a CallSelect Call Park Status Placing a Three-Way Conference CallUsing Your Personal Directory Using the Phone DirectoriesSelect Corporate Directory Using the Corporate DirectoryUsing the Call History Lists Viewing the Call History ListsSelect Call History Calling from the Call History Lists Deleting a Number from the Call History ListsSaving a Call History List Number to Your Directory Setting or Changing a Phone Password Accessing VoicemailSelect Set Password Using Advanced Phone Features Select Preferences Choose Block Caller ID and press Edit Configuring Privacy and Security FeaturesBlocking Caller ID Blocking Anonymous CallsUsing Secure Call Enabling Dial AssistanceSelect Preferences Choose Dial Preferences and press Edit Using Speed Dials Creating Speed DialsSelect Speed Dial Select Preferences Choose Auto Answer Page and press Edit Using the Paging FeatureConfiguring Auto Answer Paging Another PhoneMonitoring/Accessing Another Phone from Your Phone Customizing Your LCD ScreenChanging the LCD Screen Contrast Select Screen Saver Mode Setting the Backlight TimerConfiguring the Phone Screen Saver Select Preferences Choose Back Light Timer and press EditScroll to Screen Saver Mode and press Activate Turning on the Screen SaverScreen Saver Mode, choose Screen Saver Icon and press Edit Using Ring Tones Changing the LCD Background PictureChanging the Phone Menu Color Scheme Click Load Source File Changing Your Ring ToneCreating Your Own Ring Tones Select Ring ToneClick Load Accessing Stock Quotes, Traffic, and News on Your Phone Configuring Date and Time Parameters on Your PhoneSetting Your Phone’s Date and Time Choosing the Date Format for Your Phone Choosing the Time Format for Your Phone 12 or 24 HourCode Definition Using Star CodesAn extension.** See Using the Paging Feature, Reboot See Rebooting Your Phone, Advanced Procedures for Technical Support PersonnelRebooting Your Phone Using the Web Interface Logging in to the Web Interface Configuring Call Waiting Configuring Call ForwardingUsing Your Personal Directory Blocking Caller IDBlocking Anonymous Calls =Marketingp=5045551212 Viewing Call History ListsClick Submit All Changes Accepting Text MessagesChanging the LCD Contrast Adjusting Audio VolumeChanging the Phone Menu Color Scheme Configuring the Phone Screen SaverMonitoring an Extension Using the SPA932 Attendant ConsoleTransferring a Call Speed Dialing an ExtensionWarranty End User License Agreement Eula Support Contacts Regulatory Compliance and Safety InformationProduct Resources Where to Go From HereDocument Title Description Intended Audience Related Documentation

SPA962, SPA94X, SPA92X specifications

Cisco Systems has long been recognized as a leader in networking and communication technologies, and its SPA series of IP phones—specifically the SPA92X, SPA94X, and SPA962—demonstrates this commitment to quality and innovation. These devices are engineered to enhance productivity and collaboration within a business environment, featuring a combination of advanced technologies and user-friendly characteristics.

The SPA92X series targets small to medium-sized businesses and offers a range of features that facilitate seamless communication. This series includes models that support a two-line configuration, providing users with flexibility and efficiency. The phones feature high-definition voice quality, ensuring crystal-clear audio during calls. The SPA92X is equipped with the latest Wideband audio technology, which improves call quality by creating a more natural sound. Additionally, the simple, intuitive interface allows users to navigate functions easily, minimizing training time and enhancing the user experience.

For businesses needing more advanced features, the SPA94X series provides enhanced functionality with up to four lines. The SPA94X models are ideal for office settings where multitasking is essential. Users can manage multiple calls effectively, thanks to features such as call waiting, call forwarding, and three-way conferencing. The device also supports Bluetooth connectivity, allowing users to connect headsets for hands-free operation, enhancing mobility and convenience during calls.

The SPA962 is the flagship model of this series, known for its larger color display and rich visual interface. It provides a robust feature set, including support for up to six VoIP lines, a built-in speakerphone, and a large directory for contacts. The SPA962 is designed to cater to high-demand users, such as executives or team leaders, who require advanced call handling and management functionalities.

All models in the SPA series leverage Cisco's industry-leading security protocols, ensuring that communications are protected from interception and unauthorized access. The use of standard-based protocols allows for easy integration with most IP telephony systems, making deployment straightforward.

In conclusion, Cisco's SPA92X, SPA94X, and SPA962 IP phones embody the company's dedication to delivering high-performance communication solutions for businesses of all sizes. Their feature-rich designs, superior audio quality, and robust security make them invaluable tools for enhancing productivity and connectivity in today's fast-paced work environments.
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