Cisco Systems SPA94X, SPA962, SPA92X Using the Phone Directories, Using Your Personal Directory

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Using Basic Phone Functions

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Using the Phone Directories

 

 

 

 

 

Using the Phone Directories

The SPA IP phones provide several different types of phone directories, depending on the phone model and what the system administrator has set up for the company.

In general, the phones provide the following types of directories:

Personal Directory—The personal directory provides a place for you to store and view frequently dialed numbers. You can also dial numbers from the directory.

Corporate Directory—The corporate directory lists the phones and extension numbers in your company. Depending on your phone network configuration, you may have the following directories available:

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Corporate Directory (LVS)

Directory using Lightweight Directory Access Protocol (LDAP)

Using Your Personal Directory

To access the Phone Directory, press the Directory softkey, or press the Setup button and select Directory.

You can also view and edit the directory from your PC using the IP Phone Web Interface. See the ”Using Your Personal Directory” section on page 77.

To add a new entry to the directory:

STEP 1 In the Directory screen, when New Entry is selected, press the Add button.

STEP 2 Use the keypad to enter the name of the directory entry. Press the number key multiple times to move to a different letter under that number. (For example, to enter “Mary,” you would press 6 and then pause (for M); press 2 and then pause (for A), press 7 three times rapidly (for R), then press 9 three times rapidly (for Y). Use the << button to delete letters, or the Clear button to clear the entire name. When finished with the name, use the navigation button to go down to the Number field.

STEP 3 Enter the phone number, including any digits you must dial to access an outside line and the appropriate area code, if necessary.

Cisco Small Business IP Phone SPA9XX User Guide

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Image 53 Contents
User Guide Using Basic Phone Functions Contents Getting StartedInstalling Your Phone Contents Using the Call History Lists Using Advanced Phone FeaturesUsing the Web Interface Appendix a Additional Information Using the SPA932 Attendant ConsoleAppendix B Where to Go From Here Overview of the Cisco SPA9000 Voice System IP Phones Getting StartedGetting Started SPA922 IP Phone SPA921/922 IP PhoneSPA941/942 IP Phone SPA962 IP Phone SPA932 Attendant Console Caring for Your PhoneInstalling Your Phone Before You Begin Connecting the HandsetCisco SPA IP Phone Connections Optional Mounting the Phone to the Wall Optional Attaching the Desk StandMB100 Wall Mount Kit Installing Your Phone Installing Your Phone Connecting Your Phone’s Power Connecting the Phone to the Wireless Network Connecting Your Phone to the Computer NetworkVerifying Phone Startup Download the Firmware Get Your Phone’s IP Address Upgrading Your Phone’s FirmwareInstall the Firmware Connecting a Single SPA932 Connecting the SPA932 Attendant Console to the SPA962Installing Your Phone Installing Your Phone Connecting an Additional SPA932 Installing Your Phone Installing Your Phone Using Basic Phone Functions SPA IP Phone Components Understanding Your Phone’s Lines and ButtonsIP Phone Components Softkey Buttons Volume buttonViewing and Returning Missed Using the Phone Directories Redialing, Using Keypad Shortcuts Using the Keypad and Buttons with MenusUsing the Navigation Button Entering Numbers and Text in FieldsUsing Headsets Using Phone Hardware and AccessoriesUsing the Speakerphone Select Preferences Choose Send Audio to Speaker Edit Sending Audio to the Phone SpeakerAdjusting Call Volume Adjusting Call Volume and MutingUsing Mute Choosing Your Preferred Audio DevicePlacing or Answering a Call Using Dial AssistanceResuming a Call Putting a Call on HoldEnding a Call Transferring CallsPerforming an Unattended Blind Transfer Performing an Attended TransferSelect Call History Select Missed Calls RedialingViewing and Returning Missed Calls Select Preferences Choose Miss Call Shortcut and press Edit Turning the Missed Calls Shortcut On and OffForwarding Calls Forwarding Calls to a Single Number Forwarding Calls When Your Phone is BusyDelaying Call Forwarding When You Don’t Answer the Phone Forwarding Calls When You Don’t Answer the PhoneStopping Call Forwarding Select Call Forward Choose Do Not Disturb Setting Do Not Disturb Changing the Call Forwarding Delay Select Preferences Turning Call Waiting On and OffParking a Call Picking Up a CallSelect Call Park Status Placing a Three-Way Conference CallUsing Your Personal Directory Using the Phone DirectoriesSelect Corporate Directory Using the Corporate DirectorySelect Call History Using the Call History ListsViewing the Call History Lists Saving a Call History List Number to Your Directory Calling from the Call History ListsDeleting a Number from the Call History Lists Select Set Password Setting or Changing a Phone PasswordAccessing Voicemail Using Advanced Phone Features Blocking Caller ID Configuring Privacy and Security FeaturesBlocking Anonymous Calls Select Preferences Choose Block Caller ID and press EditSelect Preferences Choose Dial Preferences and press Edit Using Secure CallEnabling Dial Assistance Select Speed Dial Using Speed DialsCreating Speed Dials Configuring Auto Answer Using the Paging FeaturePaging Another Phone Select Preferences Choose Auto Answer Page and press EditChanging the LCD Screen Contrast Monitoring/Accessing Another Phone from Your PhoneCustomizing Your LCD Screen Configuring the Phone Screen Saver Setting the Backlight TimerSelect Preferences Choose Back Light Timer and press Edit Select Screen Saver ModeScreen Saver Mode, choose Screen Saver Icon and press Edit Scroll to Screen Saver Mode and press ActivateTurning on the Screen Saver Changing the Phone Menu Color Scheme Using Ring TonesChanging the LCD Background Picture Creating Your Own Ring Tones Changing Your Ring ToneSelect Ring Tone Click Load Source FileClick Load Setting Your Phone’s Date and Time Accessing Stock Quotes, Traffic, and News on Your PhoneConfiguring Date and Time Parameters on Your Phone Choosing the Date Format for Your Phone Choosing the Time Format for Your Phone 12 or 24 HourCode Definition Using Star CodesAn extension.** See Using the Paging Feature, Reboot See Rebooting Your Phone, Advanced Procedures for Technical Support PersonnelRebooting Your Phone Using the Web Interface Logging in to the Web Interface Configuring Call Waiting Configuring Call ForwardingBlocking Anonymous Calls Using Your Personal DirectoryBlocking Caller ID =Marketingp=5045551212 Viewing Call History ListsClick Submit All Changes Accepting Text MessagesChanging the LCD Contrast Adjusting Audio VolumeChanging the Phone Menu Color Scheme Configuring the Phone Screen SaverMonitoring an Extension Using the SPA932 Attendant ConsoleTransferring a Call Speed Dialing an ExtensionWarranty End User License Agreement Eula Support Contacts Regulatory Compliance and Safety InformationProduct Resources Where to Go From HereDocument Title Description Intended Audience Related Documentation