Cisco Systems SPA962 Forwarding Calls When You Don’t Answer the Phone, Stopping Call Forwarding

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Using Basic Phone Functions	3
Using Basic Phone Functions
Forwarding Calls

STEP 3 Press OK.

STEP 4 Press Save.

Forwarding Calls When You Don’t Answer the Phone

STEP 1 In the Call Forward Screen, make sure CFWD No Ans Number is highlighted and press the Edit button.

STEP 2 Enter “vm” for voice mail, or a number to which to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to use any access and area codes required.

STEP 3 Press OK.

STEP 4 Press Save.

Delaying Call Forwarding When You Don’t Answer the Phone

STEP 1 In the Call Forward Screen, make sure CFWD No Ans Delay is highlighted and press the Edit button.

STEP 2 Enter the number of seconds to delay forwarding calls, if there is no answer at your phone.

STEP 3 Press OK.

STEP 4 Press Save.

Stopping Call Forwarding

To stop forwarding calls:

STEP 1 Press the Setup button.

STEP 2 Select Call Forward

STEP 3 Choose the type of call forwarding you want to stop and press Edit.

Cisco Small Business IP Phone SPA9XX User Guide

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Contents

User Guide Contents Getting Started Installing Your PhoneUsing Basic Phone Functions Contents Using Advanced Phone Features Using the Call History ListsUsing the Web Interface Using the SPA932 Attendant Console Appendix B Where to Go From HereAppendix a Additional Information Getting Started Overview of the Cisco SPA9000 Voice System IP PhonesGetting Started SPA921/922 IP Phone SPA922 IP PhoneSPA941/942 IP Phone SPA962 IP Phone Caring for Your Phone SPA932 Attendant ConsoleInstalling Your Phone Connecting the Handset Before You BeginCisco SPA IP Phone Connections Optional Attaching the Desk Stand Optional Mounting the Phone to the WallMB100 Wall Mount Kit Installing Your Phone Installing Your Phone Connecting Your Phone’s Power Connecting Your Phone to the Computer Network Connecting the Phone to the Wireless NetworkVerifying Phone Startup Upgrading Your Phone’s Firmware Download the Firmware Get Your Phone’s IP AddressInstall the Firmware Connecting the SPA932 Attendant Console to the SPA962 Connecting a Single SPA932Installing Your Phone Installing Your Phone Connecting an Additional SPA932 Installing Your Phone Installing Your Phone Using Basic Phone Functions Understanding Your Phone’s Lines and Buttons SPA IP Phone ComponentsIP Phone Components Volume button Softkey ButtonsViewing and Returning Missed Using the Phone Directories Redialing, Using the Keypad and Buttons with Menus Using Keypad ShortcutsUsing the Navigation Button Entering Numbers and Text in FieldsUsing Phone Hardware and Accessories Using the SpeakerphoneUsing Headsets Sending Audio to the Phone Speaker Select Preferences Choose Send Audio to Speaker EditAdjusting Call Volume and Muting Adjusting Call VolumeUsing Mute Choosing Your Preferred Audio DeviceUsing Dial Assistance Placing or Answering a CallPutting a Call on Hold Resuming a CallEnding a Call Transferring Calls Performing an Attended Transfer Performing an Unattended Blind TransferRedialing Viewing and Returning Missed CallsSelect Call History Select Missed Calls Turning the Missed Calls Shortcut On and Off Forwarding CallsSelect Preferences Choose Miss Call Shortcut and press Edit Forwarding Calls When Your Phone is Busy Forwarding Calls to a Single NumberForwarding Calls When You Don’t Answer the Phone Delaying Call Forwarding When You Don’t Answer the PhoneStopping Call Forwarding Select Call ForwardSetting Do Not Disturb Changing the Call Forwarding DelayChoose Do Not Disturb Turning Call Waiting On and Off Select PreferencesPicking Up a Call Parking a CallPlacing a Three-Way Conference Call Select Call Park StatusUsing the Phone Directories Using Your Personal DirectoryUsing the Corporate Directory Select Corporate DirectoryUsing the Call History Lists Viewing the Call History ListsSelect Call History Calling from the Call History Lists Deleting a Number from the Call History ListsSaving a Call History List Number to Your Directory Setting or Changing a Phone Password Accessing VoicemailSelect Set Password Using Advanced Phone Features Configuring Privacy and Security Features Blocking Caller IDBlocking Anonymous Calls Select Preferences Choose Block Caller ID and press EditUsing Secure Call Enabling Dial AssistanceSelect Preferences Choose Dial Preferences and press Edit Using Speed Dials Creating Speed DialsSelect Speed Dial Using the Paging Feature Configuring Auto AnswerPaging Another Phone Select Preferences Choose Auto Answer Page and press EditMonitoring/Accessing Another Phone from Your Phone Customizing Your LCD ScreenChanging the LCD Screen Contrast Setting the Backlight Timer Configuring the Phone Screen SaverSelect Preferences Choose Back Light Timer and press Edit Select Screen Saver ModeScroll to Screen Saver Mode and press Activate Turning on the Screen SaverScreen Saver Mode, choose Screen Saver Icon and press Edit Using Ring Tones Changing the LCD Background PictureChanging the Phone Menu Color Scheme Changing Your Ring Tone Creating Your Own Ring TonesSelect Ring Tone Click Load Source FileClick Load Accessing Stock Quotes, Traffic, and News on Your Phone Configuring Date and Time Parameters on Your PhoneSetting Your Phone’s Date and Time Choosing the Time Format for Your Phone 12 or 24 Hour Choosing the Date Format for Your PhoneUsing Star Codes Code DefinitionAn extension.** See Using the Paging Feature, Advanced Procedures for Technical Support Personnel Reboot See Rebooting Your Phone,Rebooting Your Phone Using the Web Interface Logging in to the Web Interface Configuring Call Forwarding Configuring Call WaitingUsing Your Personal Directory Blocking Caller IDBlocking Anonymous Calls Viewing Call History Lists =Marketingp=5045551212Accepting Text Messages Click Submit All ChangesAdjusting Audio Volume Changing the LCD ContrastConfiguring the Phone Screen Saver Changing the Phone Menu Color SchemeUsing the SPA932 Attendant Console Monitoring an ExtensionSpeed Dialing an Extension Transferring a CallRegulatory Compliance and Safety Information Warranty End User License Agreement Eula Support ContactsWhere to Go From Here Product ResourcesRelated Documentation Document Title Description Intended Audience