Cisco Systems SPA92X, SPA962, SPA94X manual Using Advanced Phone Features

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Using Advanced Phone Features

This chapter describes how to configure advanced features on your IP Phone. It contains the following sections:

•Configuring Privacy and Security Features, page 58

•Creating Speed Dials, page 60

•Using Speed Dials, page 60

•Using the Paging Feature, page 61

•Monitoring/Accessing Another Phone from Your Phone, page 62

•Customizing Your LCD Screen, page 62

•Using Ring Tones, page 65

•Accessing Stock Quotes, Traffic, and News on Your Phone, page 68

•Configuring Date and Time Parameters on Your Phone, page 68

•Using Star Codes, page 70

•Advanced Procedures for Technical Support Personnel, page 72

Cisco Small Business IP Phone SPA9XX User Guide

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Contents User Guide Installing Your Phone Contents Getting StartedUsing Basic Phone Functions Contents Using Advanced Phone Features Using the Call History ListsUsing the Web Interface Appendix B Where to Go From Here Using the SPA932 Attendant ConsoleAppendix a Additional Information Getting Started Overview of the Cisco SPA9000 Voice System IP PhonesGetting Started SPA921/922 IP Phone SPA922 IP PhoneSPA941/942 IP Phone SPA962 IP Phone Caring for Your Phone SPA932 Attendant ConsoleInstalling Your Phone Connecting the Handset Before You BeginCisco SPA IP Phone Connections Optional Attaching the Desk Stand Optional Mounting the Phone to the WallMB100 Wall Mount Kit Installing Your Phone Installing Your Phone Connecting Your Phone’s Power Connecting Your Phone to the Computer Network Connecting the Phone to the Wireless NetworkVerifying Phone Startup Upgrading Your Phone’s Firmware Download the Firmware Get Your Phone’s IP AddressInstall the Firmware Connecting the SPA932 Attendant Console to the SPA962 Connecting a Single SPA932Installing Your Phone Installing Your Phone Connecting an Additional SPA932 Installing Your Phone Installing Your Phone Using Basic Phone Functions Understanding Your Phone’s Lines and Buttons SPA IP Phone ComponentsIP Phone Components Volume button Softkey ButtonsViewing and Returning Missed Using the Phone Directories Redialing, Using the Navigation Button Using the Keypad and Buttons with MenusUsing Keypad Shortcuts Entering Numbers and Text in FieldsUsing the Speakerphone Using Phone Hardware and AccessoriesUsing Headsets Sending Audio to the Phone Speaker Select Preferences Choose Send Audio to Speaker EditUsing Mute Adjusting Call Volume and MutingAdjusting Call Volume Choosing Your Preferred Audio DeviceUsing Dial Assistance Placing or Answering a CallEnding a Call Putting a Call on HoldResuming a Call Transferring CallsPerforming an Attended Transfer Performing an Unattended Blind TransferViewing and Returning Missed Calls RedialingSelect Call History Select Missed Calls Forwarding Calls Turning the Missed Calls Shortcut On and OffSelect Preferences Choose Miss Call Shortcut and press Edit Forwarding Calls When Your Phone is Busy Forwarding Calls to a Single NumberStopping Call Forwarding Forwarding Calls When You Don’t Answer the PhoneDelaying Call Forwarding When You Don’t Answer the Phone Select Call ForwardChanging the Call Forwarding Delay Setting Do Not DisturbChoose Do Not Disturb Turning Call Waiting On and Off Select PreferencesPicking Up a Call Parking a CallPlacing a Three-Way Conference Call Select Call Park StatusUsing the Phone Directories Using Your Personal DirectoryUsing the Corporate Directory Select Corporate DirectoryViewing the Call History Lists Using the Call History ListsSelect Call History Deleting a Number from the Call History Lists Calling from the Call History ListsSaving a Call History List Number to Your Directory Accessing Voicemail Setting or Changing a Phone PasswordSelect Set Password Using Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and Security FeaturesBlocking Caller ID Select Preferences Choose Block Caller ID and press EditEnabling Dial Assistance Using Secure CallSelect Preferences Choose Dial Preferences and press Edit Creating Speed Dials Using Speed DialsSelect Speed Dial Paging Another Phone Using the Paging FeatureConfiguring Auto Answer Select Preferences Choose Auto Answer Page and press EditCustomizing Your LCD Screen Monitoring/Accessing Another Phone from Your PhoneChanging the LCD Screen Contrast Select Preferences Choose Back Light Timer and press Edit Setting the Backlight TimerConfiguring the Phone Screen Saver Select Screen Saver ModeTurning on the Screen Saver Scroll to Screen Saver Mode and press ActivateScreen Saver Mode, choose Screen Saver Icon and press Edit Changing the LCD Background Picture Using Ring TonesChanging the Phone Menu Color Scheme Select Ring Tone Changing Your Ring ToneCreating Your Own Ring Tones Click Load Source FileClick Load Configuring Date and Time Parameters on Your Phone Accessing Stock Quotes, Traffic, and News on Your PhoneSetting Your Phone’s Date and Time Choosing the Time Format for Your Phone 12 or 24 Hour Choosing the Date Format for Your PhoneUsing Star Codes Code DefinitionAn extension.** See Using the Paging Feature, Advanced Procedures for Technical Support Personnel Reboot See Rebooting Your Phone,Rebooting Your Phone Using the Web Interface Logging in to the Web Interface Configuring Call Forwarding Configuring Call WaitingBlocking Caller ID Using Your Personal DirectoryBlocking Anonymous Calls Viewing Call History Lists =Marketingp=5045551212Accepting Text Messages Click Submit All ChangesAdjusting Audio Volume Changing the LCD ContrastConfiguring the Phone Screen Saver Changing the Phone Menu Color SchemeUsing the SPA932 Attendant Console Monitoring an ExtensionSpeed Dialing an Extension Transferring a CallRegulatory Compliance and Safety Information Warranty End User License Agreement Eula Support ContactsWhere to Go From Here Product ResourcesRelated Documentation Document Title Description Intended Audience

SPA962, SPA94X, SPA92X specifications

Cisco Systems has long been recognized as a leader in networking and communication technologies, and its SPA series of IP phones—specifically the SPA92X, SPA94X, and SPA962—demonstrates this commitment to quality and innovation. These devices are engineered to enhance productivity and collaboration within a business environment, featuring a combination of advanced technologies and user-friendly characteristics.

The SPA92X series targets small to medium-sized businesses and offers a range of features that facilitate seamless communication. This series includes models that support a two-line configuration, providing users with flexibility and efficiency. The phones feature high-definition voice quality, ensuring crystal-clear audio during calls. The SPA92X is equipped with the latest Wideband audio technology, which improves call quality by creating a more natural sound. Additionally, the simple, intuitive interface allows users to navigate functions easily, minimizing training time and enhancing the user experience.

For businesses needing more advanced features, the SPA94X series provides enhanced functionality with up to four lines. The SPA94X models are ideal for office settings where multitasking is essential. Users can manage multiple calls effectively, thanks to features such as call waiting, call forwarding, and three-way conferencing. The device also supports Bluetooth connectivity, allowing users to connect headsets for hands-free operation, enhancing mobility and convenience during calls.

The SPA962 is the flagship model of this series, known for its larger color display and rich visual interface. It provides a robust feature set, including support for up to six VoIP lines, a built-in speakerphone, and a large directory for contacts. The SPA962 is designed to cater to high-demand users, such as executives or team leaders, who require advanced call handling and management functionalities.

All models in the SPA series leverage Cisco's industry-leading security protocols, ensuring that communications are protected from interception and unauthorized access. The use of standard-based protocols allows for easy integration with most IP telephony systems, making deployment straightforward.

In conclusion, Cisco's SPA92X, SPA94X, and SPA962 IP phones embody the company's dedication to delivering high-performance communication solutions for businesses of all sizes. Their feature-rich designs, superior audio quality, and robust security make them invaluable tools for enhancing productivity and connectivity in today's fast-paced work environments.
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