Cisco Systems Guide to Call Transfer and Character Entry for Cisco IP Phones 301 and 303
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Getting Started

1

 

Entering and Editing Characters

 

 

 

 

 

Entering and Editing Characters

If you make a mistake when entering a number, you can edit your entry on the phone screen. On some screens, you can enter letters as well as numbers.

Not available on Cisco SPA301 or Cisco SPA501G

NOTE When entering a number for an outbound call, include the dialing prefix required to get an outside line, as well any long-distance prefix required for your phone service. (A dialing prefix is not required for a call placed from a shared phone line.)

Task

Instructions

 

 

 

Deleting a character

If you make a mistake, press DelChar to backspace

 

over the previous number or character.

 

 

 

 

 

Deleting all characters

 

 

 

 

Cisco SPA50xG models

Press

Clear

to erase your entry.

Cisco SPA525G/G2

Press

Option

, and then select Clear from the

 

menu.

 

 

 

 

 

 

 

Moving the cursor in a

 

 

 

 

field

 

 

 

 

Cisco SPA50xG models

Press the << softkey to move the cursor to the left,

 

or press the >> softkey to move the cursor to the

 

right.

 

 

Cisco SPA525G/G2

Press the right-arrow navigation button to move

 

the cursor to the right or press the left-arrow button

 

to move the cursor to the left.

 

 

Changing the mode to

Some fields allow you to enter letters and numbers.

numbers or letters

If you need to change the mode, use these

Cisco SPA50xG models

softkeys:

 

 

•

Num: numeric

 

•

Alpha: alphanumeric

 

Note: You may need to press the right-arrow or left-

 

arrow button to see these options.

 

 

 

 

 

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

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Contents User Guide Cisco Systems, Inc. All rights reserv 78-19372-01C0 Getting Started Using Basic Phone FunctionsSPA501G Using Advanced Phone FeaturesAppendix B Where to Go From Here ContentsAppendix a Using an Analog Phone with the Cisco UC320W Getting Started Appendix A, Using an Analog Phone with the Cisco UC320WGetting Started Overview of the Cisco Small Business IP PhonesModel Comparison Phone FeaturesPhone Components of Cisco SPA301 Phone Feature DescriptionTo place the first call on hold and answer Getting Started Calls, Using Personal Speed Dials,More information, see Using Softkeys to Handle See Using Your Line Buttons,Cisco SPA501G, Voice Response Menu on Cisco SPA301Cisco SPA500S Attendant Console Task Instructions Connecting Wired and Wireless Headsets OptionalBluetooth Profiles list Select User Preferences Select Bluetooth ConfigurationDevices in the Bluetooth Configuration See Ignore Using Softkeys to Handle CallsSoftkey Function Transfer or XferEditDial ConflxOr Conf Line Dir or DirectoryDial . Also see Grpick or Grpickup Shared Lines Using Your Line ButtonsExtensions Status Indicators Using the Feature ButtonsGetting Started Entering and Editing Characters Editing a phone number Alphanumeric modeInput Num numeric Entering lettersBy entering a number on Using the Setup MenuSelecting a menu option By scrollingUsing Basic Phone Functions Your preferred audio device in this table Using Basic Phone FunctionsChoosing an Audio Device Choosing your preferred audio device in this tableSelect Preferences Cisco SPA 525G2 With Your BluetoothEnabled Mobile Phone, Adjusting Volume and Muting Placing, Answering, and Managing Calls Dial from a personal extension if allowed Placing a CallPlacing a call Redialing a number Task InstructionsNumber, see Forwarding All Calls, Answering, Diverting, and Ending CallsManaging Multiple Calls Use the handset Lift it off hook Using a Hot PhoneUsing a Paired Phone Directories, Using the Intercom and Paging FeaturesSelect Auto Answer Select PreferencesSelect User Preferences Select Call PreferencesTransferring a call after Announcing it Transferring CallsTransferring a call Without announcing it Line Monitor button Using an Auto Dial SpeedTransferring a call by Dial, Phone Monitor, orSee Editing an entry before dialing Viewing and Returning Missed CallsSelect Miss Call Shortcut Enabling or disabling Missed Call notification SoftkeysCalls to another number All by using the softkeyForwarding All Calls Forwarding all incomingSetting Do Not Disturb Waiting Select User Preferences Enabling or Disabling Call WaitingEnabling or disabling Call Waiting Select PreferencesPicking Up a Call for Another Extension Parking a Call Slot button Call by using a call ParkSelect Call Park Status Parking and unparking aCreating a Three-Way Conference Call Cisco SPA525G/G2 Using the Phone DirectoriesSee Entering and Editing Characters, Using Your Contact List Personal Address BookCharacters, Adding or editing aCopy a contact record to Create a new entry Using the Corporate Directories Using the Call History ListsPersonal Address Book, Editing Characters,Setting or Changing a Phone Password Logging on to your phone Scroll to Device Administration and pressSetting Up Your Voicemail Box Using the Voicemail SystemYour Voicemail Box, Task Instructions Accessing VoicemailOption Description Accessing your voicemail from an external numberVoicemail Options Options to play messagesPress Options to manage your messagesOptions to manage your greetings and password Using Advanced Phone Features Blocking or allowing Caller ID by using Setup menu Configuring Privacy FeaturesUsing Advanced Phone Features Also see Using Star Codes on Cisco IP Phones,Scroll to Block Anonym Call Blocking or allowing Anonymous calls by using Setup menuScroll to Dial Assistance Enabling and Using Dial AssistanceUsing dial assistance Enabling or disabling dial AssistanceCreating and Using Personal Speed Dials Creating a numeric Using a numeric speedDial by using the keypad Dial by using the SetupSelect LCD Contrast Adjusting Your Display ScreenAdjusting the contrast Adjust the brightnessSelect Screen Preferences Adjusting the backlight TimerConfiguring the Phone Screen Saver Trigger Interval sec Setting the timer forScreen saver if enabled Select User Preferences Scroll to Screen Saver SettingsBackground Picture Displays a message Adjusting the screenSaver display if enabled Select Screen Saver Mode Picture Rotation and Digital Frame Saver display if enabled Select User PreferencesEnabled Black Background , Gray Background , orSelect Ring Tone Customizing the Ring Tones for Your ExtensionsContact List Personal Address Book, Changing a ring toneEnter To do this Using Star Codes on Cisco IP PhonesEntering a star code manually Pick up a ringing call from Call waiting is disabled for IVR Options Number On the Cisco SPA501G PressNumber Option Scroll to Network Configuration and press SelectUsing Advanced Phone Features Scroll to Bluetooth Configuration and press Select Enabling BluetoothWireless Headsets Optional section on Initiating Pairing from the Cisco SPA 525G2136 Select Personal Address Book Making a Mobile Phone Call Using Your Cisco SPA 525G2 Receiving Mobile Phone Calls Using the Cisco SPA 525G2 Charging Your Mobile Phone Using Your Cisco SPA 525G2 Cisco SPA303 and Cisco Changing the System Time SettingsNot available on Cisco SPA301 and Cisco SPA501G Move the cursor to Set Current Time Manually Cisco SPA525 and CiscoSelect Date/Time Call Basic Calling Functions on Analog PhonesHolding and resuming a Using an Analog Phone with the Cisco UC320W Using Star Codes for Special Features on Analog PhonesUsing an Analog Phone with the Cisco UC320W Using an Analog Phone with the Cisco UC320W Cisco Small Business SupportProduct Documentation

SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.
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