Cisco Systems SPA301, SPA303 Voicemail Options, Accessing your voicemail from an external number

Page 60

Using Basic Phone Functions

2

 

Using the Voicemail System

 

 

 

 

 

Task

Accessing your voicemail from an external number

Instructions

Optionally, your phone administrator may set up your system so that you can retrieve your voicemail messages from an external number. For example, you may be able to call a number to be connected to an Auto Attendant that allows you to dial an extension number. In this case, follow the instructions earlier in this section to access the voicemail for your extension or another extension. Check with your phone administrator for more information.

Voicemail Options

After you log in by entering the mailbox password, voicemail options are announced within the voicemail system. Common tasks are described below.

NOTE These options are available after you set up your voicemail box. See Setting Up Your Voicemail Box, page 58.

Options to play messages:

Press 1 to play new messages, or press 3 to play old (saved) messages (available if you previously saved a message). Then use the following options:

Option

Description

2Save the message.

3Delete the message.

4Send a reply. Record your message. Press # to end your recording.

5Forward the message. Enter the extension number, press #, and record your message. Then press # or hang up to exit.

7• When pressed from the menu: Repeats the message from the beginning.

•When pressed during playback: Rewinds the message.

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

60

Page 59 Page 61
Image 60
Page 59 Page 61
Contents User Guide Cisco Systems, Inc. All rights reserv 78-19372-01C0 Using Basic Phone Functions Getting StartedUsing Advanced Phone Features SPA501GContents Appendix a Using an Analog Phone with the Cisco UC320WAppendix B Where to Go From Here Appendix A, Using an Analog Phone with the Cisco UC320W Getting StartedOverview of the Cisco Small Business IP Phones Getting StartedPhone Features Model ComparisonPhone Feature Description Phone Components of Cisco SPA301To place the first call on hold and answer Getting Started Using Personal Speed Dials, More information, see Using Softkeys to HandleSee Using Your Line Buttons, Calls,Voice Response Menu on Cisco SPA301 Cisco SPA501G,Cisco SPA500S Attendant Console Connecting Wired and Wireless Headsets Optional Task InstructionsSelect User Preferences Select Bluetooth Configuration Devices in the Bluetooth ConfigurationBluetooth Profiles list Using Softkeys to Handle Calls Softkey FunctionTransfer or Xfer See IgnoreConflx Or Conf LineDir or Directory EditDialDial . Also see Grpick or Grpickup Using Your Line Buttons ExtensionsShared Lines Using the Feature Buttons Status IndicatorsGetting Started Entering and Editing Characters Alphanumeric mode Input Num numericEntering letters Editing a phone numberUsing the Setup Menu Selecting a menu optionBy scrolling By entering a number onUsing Basic Phone Functions Using Basic Phone Functions Choosing an Audio DeviceChoosing your preferred audio device in this table Your preferred audio device in this tableCisco SPA 525G2 With Your Bluetooth Enabled Mobile Phone,Select Preferences Adjusting Volume and Muting Placing, Answering, and Managing Calls Placing a Call Placing a callDial from a personal extension if allowed Task Instructions Redialing a numberAnswering, Diverting, and Ending Calls Number, see Forwarding All Calls,Managing Multiple Calls Using a Hot Phone Use the handset Lift it off hookUsing a Paired Phone Using the Intercom and Paging Features Directories,Select Preferences Select User PreferencesSelect Call Preferences Select Auto AnswerTransferring Calls Transferring a call Without announcing itTransferring a call after Announcing it Using an Auto Dial Speed Transferring a call byDial, Phone Monitor, or Line Monitor buttonViewing and Returning Missed Calls See Editing an entry before dialingEnabling or disabling Missed Call notification Softkeys Select Miss Call ShortcutAll by using the softkey Forwarding All CallsForwarding all incoming Calls to another numberSetting Do Not Disturb Enabling or Disabling Call Waiting Enabling or disabling CallWaiting Select Preferences Waiting Select User PreferencesPicking Up a Call for Another Extension Parking a Call Call by using a call Park Select Call Park StatusParking and unparking a Slot buttonCreating a Three-Way Conference Call Using the Phone Directories Cisco SPA525G/G2Using Your Contact List Personal Address Book See Entering and Editing Characters,Adding or editing a Characters,Copy a contact record to Create a new entry Using the Call History Lists Using the Corporate DirectoriesEditing Characters, Personal Address Book,Setting or Changing a Phone Password Scroll to Device Administration and press Logging on to your phoneUsing the Voicemail System Setting Up Your Voicemail BoxAccessing Voicemail Your Voicemail Box, Task InstructionsAccessing your voicemail from an external number Voicemail OptionsOptions to play messages Option DescriptionOptions to manage your messages PressOptions to manage your greetings and password Using Advanced Phone Features Configuring Privacy Features Using Advanced Phone FeaturesAlso see Using Star Codes on Cisco IP Phones, Blocking or allowing Caller ID by using Setup menuBlocking or allowing Anonymous calls by using Setup menu Scroll to Block Anonym CallEnabling and Using Dial Assistance Using dial assistanceEnabling or disabling dial Assistance Scroll to Dial AssistanceCreating and Using Personal Speed Dials Using a numeric speed Dial by using the keypadDial by using the Setup Creating a numericAdjusting Your Display Screen Adjusting the contrastAdjust the brightness Select LCD ContrastAdjusting the backlight Timer Select Screen PreferencesConfiguring the Phone Screen Saver Setting the timer for Screen saver if enabled Select User PreferencesScroll to Screen Saver Settings Trigger Interval secAdjusting the screen Saver display if enabled Select Screen Saver ModeBackground Picture Displays a message Saver display if enabled Select User Preferences EnabledBlack Background , Gray Background , or Picture Rotation and Digital FrameCustomizing the Ring Tones for Your Extensions Contact List Personal Address Book,Changing a ring tone Select Ring ToneUsing Star Codes on Cisco IP Phones Entering a star code manuallyEnter To do this Pick up a ringing call from Call waiting is disabled for On the Cisco SPA501G Press IVR Options NumberScroll to Network Configuration and press Select Number OptionUsing Advanced Phone Features Enabling Bluetooth Scroll to Bluetooth Configuration and press SelectInitiating Pairing from the Cisco SPA 525G2 Wireless Headsets Optional section on136 Select Personal Address Book Making a Mobile Phone Call Using Your Cisco SPA 525G2 Receiving Mobile Phone Calls Using the Cisco SPA 525G2 Charging Your Mobile Phone Using Your Cisco SPA 525G2 Changing the System Time Settings Not available on Cisco SPA301 and Cisco SPA501GCisco SPA303 and Cisco Cisco SPA525 and Cisco Select Date/TimeMove the cursor to Set Current Time Manually Basic Calling Functions on Analog Phones Holding and resuming aCall Using Star Codes for Special Features on Analog Phones Using an Analog Phone with the Cisco UC320WUsing an Analog Phone with the Cisco UC320W Using an Analog Phone with the Cisco UC320W Support Product DocumentationCisco Small Business

SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.
Top Page Image Contents