Cisco Systems SPA303, SPA301 manual Pick up a ringing call from

Page 77

Using Advanced Phone Features

3

 

Using Star Codes on Cisco IP Phones

 

 

 

 

 

Enter:

To do this:

Notes

 

 

 

 

 

*37

Pick up a ringing call from

Not available on Cisco SPA301 or Cisco

 

a list of calls.

SPA501G

 

 

 

 

A list of ringing calls will appear on the

 

 

screen. Scroll to the call that you want to

 

 

pick up, and then press

Dial

. When the

 

 

call information appears, press

Dial to

 

 

confirm. Press Cancel

if you do not want to

 

 

pick up the call.

 

 

 

 

 

*38

Park a call.

You will be prompted on the screen (or with

 

 

a tone on Cisco SPA301 and Cisco

 

 

SPA501G). Enter one or more digits to

 

 

identify the park slot. Then press # to park

 

 

the call.

 

 

 

 

 

*39

Unpark a call.

You will be prompted on the screen (or with

 

 

a tone on Cisco SPA301 and Cisco

 

 

SPA501G). Enter the park slot number. Then

 

 

press # to retrieve the call.

 

 

 

 

*56

Enable call waiting. If a

The feature is active until you disable it. If

 

new call is received

you hear the call waiting tone during a call,

 

during an active call, a

press the flash hook button to switch from

 

tone plays.

one call to another.

 

 

 

 

 

 

 

*57

Disable call waiting.

 

 

 

 

 

 

*66

Enable Call Back. The

After you enter the star code, enter the

 

phone will repeatedly dial

phone number to dial. The feature is active

 

a busy number until the

until you disable it.

 

 

 

called party rings or

 

 

 

 

answers. The phone then

 

 

 

 

alerts you that the call has

 

 

 

 

gone through.

 

 

 

 

 

 

*67

Block Caller ID. Your caller

This feature remains enabled until you

 

ID will not be transmitted.

disable it. Be aware that this setting will

 

 

prevent your calls from reaching recipients

 

 

who block anonymous calls.

 

 

 

 

 

 

*68

Unblock Caller ID.

 

 

 

 

 

 

 

 

*69

Call the last number that

 

 

 

 

called your phone.

 

 

 

 

 

 

 

 

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

77

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Contents User Guide Cisco Systems, Inc. All rights reserv 78-19372-01C0 Getting Started Using Basic Phone FunctionsSPA501G Using Advanced Phone FeaturesAppendix B Where to Go From Here ContentsAppendix a Using an Analog Phone with the Cisco UC320W Getting Started Appendix A, Using an Analog Phone with the Cisco UC320WGetting Started Overview of the Cisco Small Business IP PhonesModel Comparison Phone FeaturesPhone Components of Cisco SPA301 Phone Feature DescriptionTo place the first call on hold and answer Getting Started More information, see Using Softkeys to Handle Using Personal Speed Dials,See Using Your Line Buttons, Calls,Cisco SPA501G, Voice Response Menu on Cisco SPA301Cisco SPA500S Attendant Console Task Instructions Connecting Wired and Wireless Headsets OptionalBluetooth Profiles list Select User Preferences Select Bluetooth ConfigurationDevices in the Bluetooth Configuration Softkey Function Using Softkeys to Handle CallsTransfer or Xfer See IgnoreOr Conf Line ConflxDir or Directory EditDialDial . Also see Grpick or Grpickup Shared Lines Using Your Line ButtonsExtensions Status Indicators Using the Feature ButtonsGetting Started Entering and Editing Characters Input Num numeric Alphanumeric modeEntering letters Editing a phone numberSelecting a menu option Using the Setup MenuBy scrolling By entering a number onUsing Basic Phone Functions Choosing an Audio Device Using Basic Phone FunctionsChoosing your preferred audio device in this table Your preferred audio device in this tableSelect Preferences Cisco SPA 525G2 With Your BluetoothEnabled Mobile Phone, Adjusting Volume and Muting Placing, Answering, and Managing Calls Dial from a personal extension if allowed Placing a CallPlacing a call Redialing a number Task InstructionsNumber, see Forwarding All Calls, Answering, Diverting, and Ending CallsManaging Multiple Calls Use the handset Lift it off hook Using a Hot PhoneUsing a Paired Phone Directories, Using the Intercom and Paging FeaturesSelect User Preferences Select PreferencesSelect Call Preferences Select Auto AnswerTransferring a call after Announcing it Transferring CallsTransferring a call Without announcing it Transferring a call by Using an Auto Dial SpeedDial, Phone Monitor, or Line Monitor buttonSee Editing an entry before dialing Viewing and Returning Missed CallsSelect Miss Call Shortcut Enabling or disabling Missed Call notification SoftkeysForwarding All Calls All by using the softkeyForwarding all incoming Calls to another numberSetting Do Not Disturb Enabling or disabling Call Enabling or Disabling Call WaitingWaiting Select Preferences Waiting Select User PreferencesPicking Up a Call for Another Extension Parking a Call Select Call Park Status Call by using a call ParkParking and unparking a Slot buttonCreating a Three-Way Conference Call Cisco SPA525G/G2 Using the Phone DirectoriesSee Entering and Editing Characters, Using Your Contact List Personal Address BookCharacters, Adding or editing aCopy a contact record to Create a new entry Using the Corporate Directories Using the Call History ListsPersonal Address Book, Editing Characters,Setting or Changing a Phone Password Logging on to your phone Scroll to Device Administration and pressSetting Up Your Voicemail Box Using the Voicemail SystemYour Voicemail Box, Task Instructions Accessing VoicemailVoicemail Options Accessing your voicemail from an external numberOptions to play messages Option DescriptionPress Options to manage your messagesOptions to manage your greetings and password Using Advanced Phone Features Using Advanced Phone Features Configuring Privacy FeaturesAlso see Using Star Codes on Cisco IP Phones, Blocking or allowing Caller ID by using Setup menuScroll to Block Anonym Call Blocking or allowing Anonymous calls by using Setup menuUsing dial assistance Enabling and Using Dial AssistanceEnabling or disabling dial Assistance Scroll to Dial AssistanceCreating and Using Personal Speed Dials Dial by using the keypad Using a numeric speedDial by using the Setup Creating a numericAdjusting the contrast Adjusting Your Display ScreenAdjust the brightness Select LCD ContrastSelect Screen Preferences Adjusting the backlight TimerConfiguring the Phone Screen Saver Screen saver if enabled Select User Preferences Setting the timer forScroll to Screen Saver Settings Trigger Interval secBackground Picture Displays a message Adjusting the screenSaver display if enabled Select Screen Saver Mode Enabled Saver display if enabled Select User PreferencesBlack Background , Gray Background , or Picture Rotation and Digital FrameContact List Personal Address Book, Customizing the Ring Tones for Your ExtensionsChanging a ring tone Select Ring ToneEnter To do this Using Star Codes on Cisco IP PhonesEntering a star code manually Pick up a ringing call from Call waiting is disabled for IVR Options Number On the Cisco SPA501G PressNumber Option Scroll to Network Configuration and press SelectUsing Advanced Phone Features Scroll to Bluetooth Configuration and press Select Enabling BluetoothWireless Headsets Optional section on Initiating Pairing from the Cisco SPA 525G2136 Select Personal Address Book Making a Mobile Phone Call Using Your Cisco SPA 525G2 Receiving Mobile Phone Calls Using the Cisco SPA 525G2 Charging Your Mobile Phone Using Your Cisco SPA 525G2 Cisco SPA303 and Cisco Changing the System Time SettingsNot available on Cisco SPA301 and Cisco SPA501G Move the cursor to Set Current Time Manually Cisco SPA525 and CiscoSelect Date/Time Call Basic Calling Functions on Analog PhonesHolding and resuming a Using an Analog Phone with the Cisco UC320W Using Star Codes for Special Features on Analog PhonesUsing an Analog Phone with the Cisco UC320W Using an Analog Phone with the Cisco UC320W Cisco Small Business SupportProduct Documentation

SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.