Cisco Systems SPA301 Transferring a call by, Using an Auto Dial Speed, Dial, Phone Monitor, or

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Using Basic Phone Functions

2

 

Transferring Calls

 

 

 

 

 

Task

Instructions

 

 

 

 

 

 

 

 

 

 

 

Transferring a call after

 

 

 

 

 

 

announcing it (continued)

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco SPA501G

1.

During an active call, press

 

 

 

.

 

2.

Enter the extension or phone number. For more

 

 

information, see Placing a Call, page 31.

 

3.

When the other party answers, announce the call,

 

 

and then press

 

 

 

 

 

 

 

.

 

 

 

 

 

 

 

 

 

Other models

1.

During an active call, press

Xfer or Transfer .

 

 

The call is placed on hold and a new line is

 

 

opened to dial the number.

 

 

 

2.

Enter the extension or phone number. For more

 

 

information, see Placing a Call, page 31.

 

3.

When the other party answers, announce the call,

 

 

and then press

Xfer or

Transfer .

 

Note: You can press the softkey any time after the

 

other phone starts ringing.

 

 

 

 

 

 

 

 

Transferring a call by

If your phone has a speed dial or a Phone Monitor or

using an Auto Dial (Speed

Line Monitor button, you can press the button to

Dial), Phone Monitor, or

immediately transfer an active call to the specified

Line Monitor button

extension. This is an immediate blind transfer, with

(if configured)

no opportunity to talk to the other party or to cancel

 

the transfer.

 

 

 

 

 

 

 

 

 

 

 

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

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Contents User Guide Cisco Systems, Inc. All rights reserv 78-19372-01C0 Using Basic Phone Functions Getting StartedUsing Advanced Phone Features SPA501GAppendix a Using an Analog Phone with the Cisco UC320W ContentsAppendix B Where to Go From Here Appendix A, Using an Analog Phone with the Cisco UC320W Getting StartedOverview of the Cisco Small Business IP Phones Getting StartedPhone Features Model ComparisonPhone Feature Description Phone Components of Cisco SPA301To place the first call on hold and answer Getting Started Using Personal Speed Dials, More information, see Using Softkeys to HandleSee Using Your Line Buttons, Calls,Voice Response Menu on Cisco SPA301 Cisco SPA501G,Cisco SPA500S Attendant Console Connecting Wired and Wireless Headsets Optional Task InstructionsDevices in the Bluetooth Configuration Select User Preferences Select Bluetooth ConfigurationBluetooth Profiles list Using Softkeys to Handle Calls Softkey FunctionTransfer or Xfer See IgnoreConflx Or Conf LineDir or Directory EditDialDial . Also see Grpick or Grpickup Extensions Using Your Line ButtonsShared Lines Using the Feature Buttons Status IndicatorsGetting Started Entering and Editing Characters Alphanumeric mode Input Num numericEntering letters Editing a phone numberUsing the Setup Menu Selecting a menu optionBy scrolling By entering a number onUsing Basic Phone Functions Using Basic Phone Functions Choosing an Audio DeviceChoosing your preferred audio device in this table Your preferred audio device in this tableEnabled Mobile Phone, Cisco SPA 525G2 With Your BluetoothSelect Preferences Adjusting Volume and Muting Placing, Answering, and Managing Calls Placing a call Placing a CallDial from a personal extension if allowed Task Instructions Redialing a numberAnswering, Diverting, and Ending Calls Number, see Forwarding All Calls,Managing Multiple Calls Using a Hot Phone Use the handset Lift it off hookUsing a Paired Phone Using the Intercom and Paging Features Directories,Select Preferences Select User PreferencesSelect Call Preferences Select Auto AnswerTransferring a call Without announcing it Transferring CallsTransferring a call after Announcing it Using an Auto Dial Speed Transferring a call byDial, Phone Monitor, or Line Monitor buttonViewing and Returning Missed Calls See Editing an entry before dialingEnabling or disabling Missed Call notification Softkeys Select Miss Call ShortcutAll by using the softkey Forwarding All CallsForwarding all incoming Calls to another numberSetting Do Not Disturb Enabling or Disabling Call Waiting Enabling or disabling CallWaiting Select Preferences Waiting Select User PreferencesPicking Up a Call for Another Extension Parking a Call Call by using a call Park Select Call Park StatusParking and unparking a Slot buttonCreating a Three-Way Conference Call Using the Phone Directories Cisco SPA525G/G2Using Your Contact List Personal Address Book See Entering and Editing Characters,Adding or editing a Characters,Copy a contact record to Create a new entry Using the Call History Lists Using the Corporate DirectoriesEditing Characters, Personal Address Book,Setting or Changing a Phone Password Scroll to Device Administration and press Logging on to your phoneUsing the Voicemail System Setting Up Your Voicemail BoxAccessing Voicemail Your Voicemail Box, Task InstructionsAccessing your voicemail from an external number Voicemail OptionsOptions to play messages Option DescriptionOptions to manage your messages PressOptions to manage your greetings and password Using Advanced Phone Features Configuring Privacy Features Using Advanced Phone FeaturesAlso see Using Star Codes on Cisco IP Phones, Blocking or allowing Caller ID by using Setup menuBlocking or allowing Anonymous calls by using Setup menu Scroll to Block Anonym CallEnabling and Using Dial Assistance Using dial assistanceEnabling or disabling dial Assistance Scroll to Dial AssistanceCreating and Using Personal Speed Dials Using a numeric speed Dial by using the keypadDial by using the Setup Creating a numericAdjusting Your Display Screen Adjusting the contrastAdjust the brightness Select LCD ContrastAdjusting the backlight Timer Select Screen PreferencesConfiguring the Phone Screen Saver Setting the timer for Screen saver if enabled Select User PreferencesScroll to Screen Saver Settings Trigger Interval secSaver display if enabled Select Screen Saver Mode Adjusting the screenBackground Picture Displays a message Saver display if enabled Select User Preferences EnabledBlack Background , Gray Background , or Picture Rotation and Digital FrameCustomizing the Ring Tones for Your Extensions Contact List Personal Address Book,Changing a ring tone Select Ring ToneEntering a star code manually Using Star Codes on Cisco IP PhonesEnter To do this Pick up a ringing call from Call waiting is disabled for On the Cisco SPA501G Press IVR Options NumberScroll to Network Configuration and press Select Number OptionUsing Advanced Phone Features Enabling Bluetooth Scroll to Bluetooth Configuration and press SelectInitiating Pairing from the Cisco SPA 525G2 Wireless Headsets Optional section on136 Select Personal Address Book Making a Mobile Phone Call Using Your Cisco SPA 525G2 Receiving Mobile Phone Calls Using the Cisco SPA 525G2 Charging Your Mobile Phone Using Your Cisco SPA 525G2 Not available on Cisco SPA301 and Cisco SPA501G Changing the System Time SettingsCisco SPA303 and Cisco Select Date/Time Cisco SPA525 and CiscoMove the cursor to Set Current Time Manually Holding and resuming a Basic Calling Functions on Analog PhonesCall Using Star Codes for Special Features on Analog Phones Using an Analog Phone with the Cisco UC320WUsing an Analog Phone with the Cisco UC320W Using an Analog Phone with the Cisco UC320W Product Documentation SupportCisco Small Business

SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.
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