Cisco Systems SPA301, SPA303 manual Using the Voicemail System, Setting Up Your Voicemail Box

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Using Basic Phone Functions

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Using the Voicemail System

 

 

 

 

 

Using the Voicemail System

Your phone administrator can set up voicemail for extensions, shared lines, and hunt groups. See these topics:

•Setting Up Your Voicemail Box, page 58

•Accessing Voicemail, page 59

•Voicemail Options, page 60

-Options to play messages:, page 60

-Options to manage your messages:, page 61

-Options to manage your greetings and password:, page 62

Setting Up Your Voicemail Box

The first time that you use voicemail, you will be guided through a short setup process to reset your password and record your greetings.

•The default password is 12345. Check with your phone administrator if you have questions.

•When changing your password, enter your new password and then press

#. You will be prompted to enter it again to confirm.

•When recording your name or greeting, press # to finish recording. Then press 1 to accept the recording, 2 to play it, or 3 to re-record it.

•After you set up your voicemail box, the following options are available:

-Press 2 to send a message. Enter the extension, record your message, and then press #.

-Press 4 for setup options. See Options to manage your greetings and password:, page 62.

-Press 0 for help.

-Press * to exit.

•When you have new or saved messages, other options are available. See Options to play messages:, page 60 and Options to manage your messages:, page 61.

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

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Contents User Guide Cisco Systems, Inc. All rights reserv 78-19372-01C0 Using Basic Phone Functions Getting StartedUsing Advanced Phone Features SPA501GAppendix a Using an Analog Phone with the Cisco UC320W ContentsAppendix B Where to Go From Here Appendix A, Using an Analog Phone with the Cisco UC320W Getting StartedOverview of the Cisco Small Business IP Phones Getting StartedPhone Features Model ComparisonPhone Feature Description Phone Components of Cisco SPA301To place the first call on hold and answer Getting Started See Using Your Line Buttons, Using Personal Speed Dials,More information, see Using Softkeys to Handle Calls,Voice Response Menu on Cisco SPA301 Cisco SPA501G,Cisco SPA500S Attendant Console Connecting Wired and Wireless Headsets Optional Task InstructionsDevices in the Bluetooth Configuration Select User Preferences Select Bluetooth ConfigurationBluetooth Profiles list Transfer or Xfer Using Softkeys to Handle CallsSoftkey Function See IgnoreDir or Directory ConflxOr Conf Line EditDialDial . Also see Grpick or Grpickup Extensions Using Your Line ButtonsShared Lines Using the Feature Buttons Status IndicatorsGetting Started Entering and Editing Characters Entering letters Alphanumeric modeInput Num numeric Editing a phone numberBy scrolling Using the Setup MenuSelecting a menu option By entering a number onUsing Basic Phone Functions Choosing your preferred audio device in this table Using Basic Phone FunctionsChoosing an Audio Device Your preferred audio device in this tableEnabled Mobile Phone, Cisco SPA 525G2 With Your BluetoothSelect Preferences Adjusting Volume and Muting Placing, Answering, and Managing Calls Placing a call Placing a CallDial from a personal extension if allowed Task Instructions Redialing a numberAnswering, Diverting, and Ending Calls Number, see Forwarding All Calls,Managing Multiple Calls Using a Hot Phone Use the handset Lift it off hookUsing a Paired Phone Using the Intercom and Paging Features Directories,Select Call Preferences Select PreferencesSelect User Preferences Select Auto AnswerTransferring a call Without announcing it Transferring CallsTransferring a call after Announcing it Dial, Phone Monitor, or Using an Auto Dial SpeedTransferring a call by Line Monitor buttonViewing and Returning Missed Calls See Editing an entry before dialingEnabling or disabling Missed Call notification Softkeys Select Miss Call ShortcutForwarding all incoming All by using the softkeyForwarding All Calls Calls to another numberSetting Do Not Disturb Waiting Select Preferences Enabling or Disabling Call WaitingEnabling or disabling Call Waiting Select User PreferencesPicking Up a Call for Another Extension Parking a Call Parking and unparking a Call by using a call ParkSelect Call Park Status Slot buttonCreating a Three-Way Conference Call Using the Phone Directories Cisco SPA525G/G2Using Your Contact List Personal Address Book See Entering and Editing Characters,Adding or editing a Characters,Copy a contact record to Create a new entry Using the Call History Lists Using the Corporate DirectoriesEditing Characters, Personal Address Book,Setting or Changing a Phone Password Scroll to Device Administration and press Logging on to your phoneUsing the Voicemail System Setting Up Your Voicemail BoxAccessing Voicemail Your Voicemail Box, Task InstructionsOptions to play messages Accessing your voicemail from an external numberVoicemail Options Option DescriptionOptions to manage your messages PressOptions to manage your greetings and password Using Advanced Phone Features Also see Using Star Codes on Cisco IP Phones, Configuring Privacy FeaturesUsing Advanced Phone Features Blocking or allowing Caller ID by using Setup menuBlocking or allowing Anonymous calls by using Setup menu Scroll to Block Anonym CallEnabling or disabling dial Assistance Enabling and Using Dial AssistanceUsing dial assistance Scroll to Dial AssistanceCreating and Using Personal Speed Dials Dial by using the Setup Using a numeric speedDial by using the keypad Creating a numericAdjust the brightness Adjusting Your Display ScreenAdjusting the contrast Select LCD ContrastAdjusting the backlight Timer Select Screen PreferencesConfiguring the Phone Screen Saver Scroll to Screen Saver Settings Setting the timer forScreen saver if enabled Select User Preferences Trigger Interval secSaver display if enabled Select Screen Saver Mode Adjusting the screenBackground Picture Displays a message Black Background , Gray Background , or Saver display if enabled Select User PreferencesEnabled Picture Rotation and Digital FrameChanging a ring tone Customizing the Ring Tones for Your ExtensionsContact List Personal Address Book, Select Ring ToneEntering a star code manually Using Star Codes on Cisco IP PhonesEnter To do this Pick up a ringing call from Call waiting is disabled for On the Cisco SPA501G Press IVR Options NumberScroll to Network Configuration and press Select Number OptionUsing Advanced Phone Features Enabling Bluetooth Scroll to Bluetooth Configuration and press SelectInitiating Pairing from the Cisco SPA 525G2 Wireless Headsets Optional section on136 Select Personal Address Book Making a Mobile Phone Call Using Your Cisco SPA 525G2 Receiving Mobile Phone Calls Using the Cisco SPA 525G2 Charging Your Mobile Phone Using Your Cisco SPA 525G2 Not available on Cisco SPA301 and Cisco SPA501G Changing the System Time SettingsCisco SPA303 and Cisco Select Date/Time Cisco SPA525 and CiscoMove the cursor to Set Current Time Manually Holding and resuming a Basic Calling Functions on Analog PhonesCall Using Star Codes for Special Features on Analog Phones Using an Analog Phone with the Cisco UC320WUsing an Analog Phone with the Cisco UC320W Using an Analog Phone with the Cisco UC320W Product Documentation SupportCisco Small Business

SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.
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