Cisco Systems SPA301, SPA303 manual Using Your Line Buttons, Extensions, Shared Lines

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Getting Started	1
Getting Started
Using Your Line Buttons

Using Your Line Buttons

Line buttons are used for extensions and shared lines, as configured by the phone administrator.

NOTE The phone also may have programmable feature buttons for special functions (see “Using the Feature Buttons” section on page 21).

Not available on Cisco SPA301 and Cisco SPA502G. These phones have a personal extension only.

Extensions

An extension is an internal number at your site. Your phone may have line buttons for personal extensions and shared extensions. The button label displays the extension number.

•Personal extensions appear on one phone only.

•Shared extensions appear on two or more phones, allowing group members to monitor and manage calls. For more information, see Status Indicators.

•Each line button supports two concurrent calls. Your phone may have multiple line buttons for the same extension number to support more calls.

•If outbound calling is allowed from an extension, you must enter an access code (typically 9 ) before dialing an external number.

Shared Lines

A shared line is an analog phone line that is reserved for one or more users. Your phone may have line buttons for one or more shared lines. The button label may display a name, a port number, or a phone number.

•If the shared line is assigned to a group, all members can monitor and manage calls. For more information, see Status Indicators.

•Each shared line supports two concurrent calls.

•If the line is available (unlit), you can press the line button to seize the line for an outbound call. No access code is required. Dial the phone number, including any long-distance code that is required for your phone service.

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

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Contents User Guide Cisco Systems, Inc. All rights reserv 78-19372-01C0 Using Basic Phone Functions Getting StartedUsing Advanced Phone Features SPA501GAppendix B Where to Go From Here ContentsAppendix a Using an Analog Phone with the Cisco UC320W Appendix A, Using an Analog Phone with the Cisco UC320W Getting StartedOverview of the Cisco Small Business IP Phones Getting StartedPhone Features Model ComparisonPhone Feature Description Phone Components of Cisco SPA301To place the first call on hold and answer Getting Started Using Personal Speed Dials, More information, see Using Softkeys to HandleSee Using Your Line Buttons, Calls,Voice Response Menu on Cisco SPA301 Cisco SPA501G,Cisco SPA500S Attendant Console Connecting Wired and Wireless Headsets Optional Task InstructionsBluetooth Profiles list Select User Preferences Select Bluetooth ConfigurationDevices in the Bluetooth Configuration Using Softkeys to Handle Calls Softkey Function Transfer or Xfer See IgnoreConflx Or Conf LineDir or Directory EditDialDial . Also see Grpick or Grpickup Shared Lines Using Your Line ButtonsExtensions Using the Feature Buttons Status IndicatorsGetting Started Entering and Editing Characters Alphanumeric mode Input Num numericEntering letters Editing a phone numberUsing the Setup Menu Selecting a menu optionBy scrolling By entering a number onUsing Basic Phone Functions Using Basic Phone Functions Choosing an Audio DeviceChoosing your preferred audio device in this table Your preferred audio device in this tableSelect Preferences Cisco SPA 525G2 With Your BluetoothEnabled Mobile Phone, Adjusting Volume and Muting Placing, Answering, and Managing Calls Dial from a personal extension if allowed Placing a CallPlacing a call Task Instructions Redialing a numberAnswering, Diverting, and Ending Calls Number, see Forwarding All Calls,Managing Multiple Calls Using a Hot Phone Use the handset Lift it off hookUsing a Paired Phone Using the Intercom and Paging Features Directories,Select Preferences Select User PreferencesSelect Call Preferences Select Auto AnswerTransferring a call after Announcing it Transferring CallsTransferring a call Without announcing it Using an Auto Dial Speed Transferring a call byDial, Phone Monitor, or Line Monitor buttonViewing and Returning Missed Calls See Editing an entry before dialingEnabling or disabling Missed Call notification Softkeys Select Miss Call ShortcutAll by using the softkey Forwarding All CallsForwarding all incoming Calls to another numberSetting Do Not Disturb Enabling or Disabling Call Waiting Enabling or disabling CallWaiting Select Preferences Waiting Select User PreferencesPicking Up a Call for Another Extension Parking a Call Call by using a call Park Select Call Park StatusParking and unparking a Slot buttonCreating a Three-Way Conference Call Using the Phone Directories Cisco SPA525G/G2Using Your Contact List Personal Address Book See Entering and Editing Characters,Adding or editing a Characters,Copy a contact record to Create a new entry Using the Call History Lists Using the Corporate DirectoriesEditing Characters, Personal Address Book,Setting or Changing a Phone Password Scroll to Device Administration and press Logging on to your phoneUsing the Voicemail System Setting Up Your Voicemail BoxAccessing Voicemail Your Voicemail Box, Task InstructionsAccessing your voicemail from an external number Voicemail OptionsOptions to play messages Option DescriptionOptions to manage your messages PressOptions to manage your greetings and password Using Advanced Phone Features Configuring Privacy Features Using Advanced Phone FeaturesAlso see Using Star Codes on Cisco IP Phones, Blocking or allowing Caller ID by using Setup menuBlocking or allowing Anonymous calls by using Setup menu Scroll to Block Anonym CallEnabling and Using Dial Assistance Using dial assistanceEnabling or disabling dial Assistance Scroll to Dial AssistanceCreating and Using Personal Speed Dials Using a numeric speed Dial by using the keypadDial by using the Setup Creating a numericAdjusting Your Display Screen Adjusting the contrastAdjust the brightness Select LCD ContrastAdjusting the backlight Timer Select Screen PreferencesConfiguring the Phone Screen Saver Setting the timer for Screen saver if enabled Select User PreferencesScroll to Screen Saver Settings Trigger Interval secBackground Picture Displays a message Adjusting the screenSaver display if enabled Select Screen Saver Mode Saver display if enabled Select User Preferences EnabledBlack Background , Gray Background , or Picture Rotation and Digital FrameCustomizing the Ring Tones for Your Extensions Contact List Personal Address Book,Changing a ring tone Select Ring ToneEnter To do this Using Star Codes on Cisco IP PhonesEntering a star code manually Pick up a ringing call from Call waiting is disabled for On the Cisco SPA501G Press IVR Options NumberScroll to Network Configuration and press Select Number OptionUsing Advanced Phone Features Enabling Bluetooth Scroll to Bluetooth Configuration and press SelectInitiating Pairing from the Cisco SPA 525G2 Wireless Headsets Optional section on136 Select Personal Address Book Making a Mobile Phone Call Using Your Cisco SPA 525G2 Receiving Mobile Phone Calls Using the Cisco SPA 525G2 Charging Your Mobile Phone Using Your Cisco SPA 525G2 Cisco SPA303 and Cisco Changing the System Time SettingsNot available on Cisco SPA301 and Cisco SPA501G Move the cursor to Set Current Time Manually Cisco SPA525 and CiscoSelect Date/Time Call Basic Calling Functions on Analog PhonesHolding and resuming a Using Star Codes for Special Features on Analog Phones Using an Analog Phone with the Cisco UC320WUsing an Analog Phone with the Cisco UC320W Using an Analog Phone with the Cisco UC320W Cisco Small Business SupportProduct Documentation