Cisco Systems SPA303 Answering, Diverting, and Ending Calls, Number, see Forwarding All Calls

Using Basic Phone Functions	2
Placing, Answering, and Managing Calls

Answering, Diverting, and Ending Calls

Speaker and headset not available for Cisco SPA301.

Task	Instructions
Answering a call	Options:
	• Lift the handset, press		or	, or press a line
	button (if applicable).
	• Press Answer .
	• If multiple lines are ringing, press the line button
	to select a line.
Answering a second call	Press the flashing line button (or FLASH on the
during an active call	Cisco SPA301) to place the active call on hold and
	answer the new call. Press the button again to
	toggle between the two calls.
	On Cisco SPA50xG models (except Cisco
	SPA501G and SPA502G), the information for the
	active call appears in the main area of the screen.
	The information for the held call appears in a black
	bar at the top of the screen.
	On Cisco SPA525G/G2, the information for the
	active calls appears on the screen. A white border
	indicates the active call.
Diverting a call to the Call	Not available on Cisco SPA301 or Cisco SPA501G
No Answer Number	Press	Ignore . The call is immediately forwarded to
	the Call No Answer Number (by default, voicemail).
	For information about setting the Call No Answer
	Number, see Forwarding All Calls, page 43.
Placing a call on hold	Press the Hold button (or the		FLASH	button on
	Cisco SPA301). The caller hears a series of beeps
	or music on hold (if configured).
Resuming a call on hold
Cisco SPA301	Press	FLASH twice.
Cisco SPA502G	Press	Resume .
All other models	Press the flashing line button.

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 33