Cisco Systems SPA303, SPA301 manual Using the Feature Buttons, Status Indicators

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Getting Started

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Using the Feature Buttons

 

 

 

 

 

Status Indicators

For shared lines, shared extensions, and paired phones, the line button indicates the status.

Unlit: Idle. Available to place a call.

Green (steady): Connected to a call on this phone.

Green (flashing): Holding a call on this phone. To resume the call, press the line button.

Orange (flashing): Ringing. To answer, lift the handset, or press or . Then press the line button.

Red (steady): Connected to a call on another phone.

Red (flashing): Holding a call on another phone. To pick up the call, press the line button.

Orange (steady): There is an error. Contact your phone administrator for assistance.

Using the Feature Buttons

Your phone administrator may configure the following types of feature buttons for your phone.

Auto-dial (system speed dial): Press this button to immediately place a call to the specified user or telephone number. During an active call, you can press this button to immediately transfer the call. This is a blind transfer, with no opportunity to talk to the other party or to cancel the transfer.

Block Caller ID: To block your caller ID for a call, press the button, and then place the call. After you end the call, normal caller ID settings are in effect.

Call Park Slot: During an active call, press this button to place the call on hold in the specified park slot, such as Park Slot 2. To unpark the call from this phone, press this button again. You also can unpark the call from

another IP phone with the same park slot button, for example, Park Slot 2.

Alternatively, unpark the call from any IP phone by pressing Unpark

. When

prompted, enter the specified park slot number, and then press

Dial .

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

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Contents User Guide Cisco Systems, Inc. All rights reserv 78-19372-01C0 Getting Started Using Basic Phone FunctionsSPA501G Using Advanced Phone FeaturesContents Appendix a Using an Analog Phone with the Cisco UC320WAppendix B Where to Go From Here Getting Started Appendix A, Using an Analog Phone with the Cisco UC320WGetting Started Overview of the Cisco Small Business IP PhonesModel Comparison Phone FeaturesPhone Components of Cisco SPA301 Phone Feature DescriptionTo place the first call on hold and answer Getting Started More information, see Using Softkeys to Handle Using Personal Speed Dials,See Using Your Line Buttons, Calls,Cisco SPA501G, Voice Response Menu on Cisco SPA301Cisco SPA500S Attendant Console Task Instructions Connecting Wired and Wireless Headsets OptionalSelect User Preferences Select Bluetooth Configuration Devices in the Bluetooth ConfigurationBluetooth Profiles list Softkey Function Using Softkeys to Handle CallsTransfer or Xfer See IgnoreOr Conf Line ConflxDir or Directory EditDialDial . Also see Grpick or Grpickup Using Your Line Buttons ExtensionsShared Lines Status Indicators Using the Feature ButtonsGetting Started Entering and Editing Characters Input Num numeric Alphanumeric modeEntering letters Editing a phone numberSelecting a menu option Using the Setup MenuBy scrolling By entering a number onUsing Basic Phone Functions Choosing an Audio Device Using Basic Phone FunctionsChoosing your preferred audio device in this table Your preferred audio device in this tableCisco SPA 525G2 With Your Bluetooth Enabled Mobile Phone,Select Preferences Adjusting Volume and Muting Placing, Answering, and Managing Calls Placing a Call Placing a callDial from a personal extension if allowed Redialing a number Task InstructionsNumber, see Forwarding All Calls, Answering, Diverting, and Ending CallsManaging Multiple Calls Use the handset Lift it off hook Using a Hot PhoneUsing a Paired Phone Directories, Using the Intercom and Paging FeaturesSelect User Preferences Select PreferencesSelect Call Preferences Select Auto AnswerTransferring Calls Transferring a call Without announcing itTransferring a call after Announcing it Transferring a call by Using an Auto Dial SpeedDial, Phone Monitor, or Line Monitor buttonSee Editing an entry before dialing Viewing and Returning Missed CallsSelect Miss Call Shortcut Enabling or disabling Missed Call notification SoftkeysForwarding All Calls All by using the softkeyForwarding all incoming Calls to another numberSetting Do Not Disturb Enabling or disabling Call Enabling or Disabling Call WaitingWaiting Select Preferences Waiting Select User PreferencesPicking Up a Call for Another Extension Parking a Call Select Call Park Status Call by using a call ParkParking and unparking a Slot buttonCreating a Three-Way Conference Call Cisco SPA525G/G2 Using the Phone DirectoriesSee Entering and Editing Characters, Using Your Contact List Personal Address BookCharacters, Adding or editing aCopy a contact record to Create a new entry Using the Corporate Directories Using the Call History ListsPersonal Address Book, Editing Characters,Setting or Changing a Phone Password Logging on to your phone Scroll to Device Administration and pressSetting Up Your Voicemail Box Using the Voicemail SystemYour Voicemail Box, Task Instructions Accessing VoicemailVoicemail Options Accessing your voicemail from an external numberOptions to play messages Option DescriptionPress Options to manage your messagesOptions to manage your greetings and password Using Advanced Phone Features Using Advanced Phone Features Configuring Privacy FeaturesAlso see Using Star Codes on Cisco IP Phones, Blocking or allowing Caller ID by using Setup menuScroll to Block Anonym Call Blocking or allowing Anonymous calls by using Setup menuUsing dial assistance Enabling and Using Dial AssistanceEnabling or disabling dial Assistance Scroll to Dial AssistanceCreating and Using Personal Speed Dials Dial by using the keypad Using a numeric speedDial by using the Setup Creating a numericAdjusting the contrast Adjusting Your Display ScreenAdjust the brightness Select LCD ContrastSelect Screen Preferences Adjusting the backlight TimerConfiguring the Phone Screen Saver Screen saver if enabled Select User Preferences Setting the timer forScroll to Screen Saver Settings Trigger Interval secAdjusting the screen Saver display if enabled Select Screen Saver ModeBackground Picture Displays a message Enabled Saver display if enabled Select User PreferencesBlack Background , Gray Background , or Picture Rotation and Digital FrameContact List Personal Address Book, Customizing the Ring Tones for Your ExtensionsChanging a ring tone Select Ring ToneUsing Star Codes on Cisco IP Phones Entering a star code manuallyEnter To do this Pick up a ringing call from Call waiting is disabled for IVR Options Number On the Cisco SPA501G PressNumber Option Scroll to Network Configuration and press SelectUsing Advanced Phone Features Scroll to Bluetooth Configuration and press Select Enabling BluetoothWireless Headsets Optional section on Initiating Pairing from the Cisco SPA 525G2136 Select Personal Address Book Making a Mobile Phone Call Using Your Cisco SPA 525G2 Receiving Mobile Phone Calls Using the Cisco SPA 525G2 Charging Your Mobile Phone Using Your Cisco SPA 525G2 Changing the System Time Settings Not available on Cisco SPA301 and Cisco SPA501GCisco SPA303 and Cisco Cisco SPA525 and Cisco Select Date/TimeMove the cursor to Set Current Time Manually Basic Calling Functions on Analog Phones Holding and resuming aCall Using an Analog Phone with the Cisco UC320W Using Star Codes for Special Features on Analog PhonesUsing an Analog Phone with the Cisco UC320W Using an Analog Phone with the Cisco UC320W Support Product DocumentationCisco Small Business

SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.