Cisco Systems OL-4660-01 manual Creating a Softkey Template with the CallBack Softkey

Chapter 4 Cisco Call Back

Configuring Cisco Call Back Feature

Table 4-2 Cisco Call Back Configuration Checklist (continued)

Configuration Steps		Related Procedures and Topics
Step 5	Choose user locales for Cisco IP Phones.	User Configuration Settings,
		Cisco CallManager Administration Guide
		Cisco IP Telephony Locale Installer
		documentation.
Step 6	Using the Cisco CallManager	Cisco CallManager Serviceability
	Serviceability tool, Service Activation,	Administration Guide
	activate Cisco Extended Functions service.

Creating a Softkey Template with the CallBack Softkey

Perform the following procedure to create a new softkey template with the

CallBack softkey.

Procedure

Step 1 From Cisco CallManager Administration, choose Device > Device Settings > Softkey Template.

The Softkey Template Configuration window displays.

Step 2 From the Softkey Template list, or from the drop-down list box in the Create a softkey template based on field, choose the Standard User softkey template. (If you choose the first option, the Softkey Template Configuration window automatically displays with new information. Go to Step 3.)

Step 3 Click the Copy button.

The Softkey Template Configuration window displays with new information.

Step 4 In the Softkey Template Name field, enter a new name for the template; for example, Standard User for Call Back.

Step 5 Click the Insert button.

The Softkey Template Configuration redisplays with new information.

	Cisco CallManager Features and Services Guide
4-12	OL-4660-01