Cisco Systems OL-4660-01 manual Providing Information to Users for Cisco Call Back Feature

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Chapter 4 Cisco Call Back

Providing Information to Users for Cisco Call Back Feature

Providing Information to Users for Cisco Call Back Feature

The Cisco IP Phone Models 7960 and 7940 User Guide provides procedures for how to use the Call Back feature on the Cisco IP Phone.

Troubleshooting Cisco Call Back Feature

Use the Cisco CallManager Serviceability Trace Configuration and Real-Time Monitoring Tool to help troubleshoot Call Back problems. Refer to the Cisco CallManager Serviceability Administration Guide.

For troubleshooting information, refer to the Troubleshooting Guide for

Cisco CallManager.

Where to Find More Information

Related Topics

Softkey Template Configuration, Cisco CallManager Administration Guide

Device Defaults Configuration, Cisco CallManager Administration Guide

Service Parameters Configuration, Cisco CallManager Administration Guide

Cisco IP Phone Configuration, Cisco CallManager Administration Guide

Additional Cisco Documentation

Cisco CallManager Administration Guide

Cisco CallManager System Guide

Cisco CallManager Serviceability Administration Guide

Cisco CallManager Serviceability System Guide

Troubleshooting Guide for Cisco CallManager

Cisco IP Phones Model 7960 and 7940 User Guide

 

Cisco CallManager Features and Services Guide

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OL-4660-01

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Contents Cisco Call Back Introducing Cisco Call Back Overview of Cisco Call Back ArchitectureCisco CTIManager Interface QBEHelper Cisco CallManager Database Interface DBL LibraryCall Back Handler Screen Saver and Call Back DictionaryRedundancy Manager DB Change NotifierCisco Extended Functions Service Dependency SDI Trace and AlarmMultiple Cisco Extended Functions Applications in a Cluster Cisco Call Back-Normal Operation How to Use Cisco Call BackCisco Call Back-Abnormal Operation System Requirements for Cisco Call Back Interactions and Restrictions OFF Configuring Cisco Call Back Feature Configuration Checklist for Cisco Call BackConfiguration Steps Related Procedures and Topics Creating a Softkey Template with the CallBack SoftkeyConfiguring CallBack Softkey Template in Device Pool Adding CallBack Softkey Template in Phone Configuration Cisco Call Back Configuring Cisco Call Back Feature Troubleshooting Cisco Call Back Feature Providing Information to Users for Cisco Call Back FeatureWhere to Find More Information Cisco IP Phone Administration Guide for Cisco CallManager OL-4660-01