Cisco Systems OL-4660-01 manual

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Chapter 4 Cisco Call Back

Where to Find More Information

	Cisco CallManager Features and Services Guide
4-18	OL-4660-01

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Contents Cisco Call Back Introducing Cisco Call Back Overview of Cisco Call Back ArchitectureCisco CTIManager Interface QBEHelper Cisco CallManager Database Interface DBL LibraryRedundancy Manager Call Back HandlerScreen Saver and Call Back Dictionary DB Change NotifierCisco Extended Functions Service Dependency SDI Trace and AlarmMultiple Cisco Extended Functions Applications in a Cluster How to Use Cisco Call Back Cisco Call Back-Normal OperationCisco Call Back-Abnormal Operation System Requirements for Cisco Call Back Interactions and Restrictions OFF Configuring Cisco Call Back Feature Configuration Checklist for Cisco Call BackConfiguration Steps Related Procedures and Topics Creating a Softkey Template with the CallBack SoftkeyConfiguring CallBack Softkey Template in Device Pool Adding CallBack Softkey Template in Phone Configuration Cisco Call Back Configuring Cisco Call Back Feature Providing Information to Users for Cisco Call Back Feature Troubleshooting Cisco Call Back FeatureWhere to Find More Information Cisco IP Phone Administration Guide for Cisco CallManager OL-4660-01