Cisco Systems OL-4660-01 manual Cisco IP Phone Administration Guide for Cisco CallManager

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Chapter 4 Cisco Call Back

Where to Find More Information

•Cisco IP Phone Administration Guide for Cisco CallManager

•Cisco IP Telephony Locale Installer

		Cisco CallManager Features and Services Guide
		Cisco CallManager Features and Services Guide
	OL-4660-01			4-17
	OL-4660-01			4-17

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Contents Cisco Call Back Overview of Cisco Call Back Architecture Introducing Cisco Call BackCisco CallManager Database Interface DBL Library Cisco CTIManager Interface QBEHelperScreen Saver and Call Back Dictionary Call Back HandlerRedundancy Manager DB Change NotifierSDI Trace and Alarm Cisco Extended Functions Service DependencyMultiple Cisco Extended Functions Applications in a Cluster Cisco Call Back-Abnormal Operation How to Use Cisco Call BackCisco Call Back-Normal Operation System Requirements for Cisco Call Back Interactions and Restrictions OFF Configuration Checklist for Cisco Call Back Configuring Cisco Call Back FeatureCreating a Softkey Template with the CallBack Softkey Configuration Steps Related Procedures and TopicsConfiguring CallBack Softkey Template in Device Pool Adding CallBack Softkey Template in Phone Configuration Cisco Call Back Configuring Cisco Call Back Feature Where to Find More Information Providing Information to Users for Cisco Call Back FeatureTroubleshooting Cisco Call Back Feature Cisco IP Phone Administration Guide for Cisco CallManager OL-4660-01