Chapter 4 Cisco Call Back
System Requirements for Cisco Call Back
When Phone A unsuccessfully tries to activate Call Back, the following message displays:
Call Back cannot be invoked for extension xxxx. Press Exit to quit this screen.
If Phone A tries to press the CallBack softkey during the idle state, the following message displays on Phone A:
Call Back is not active. Press Exit to quit this screen.
When Phone A tries to activate Call Back and it is already active, the following message displays:
CallBack is already active on xxxx. Press OK to activate on yyyy. Press Exit to quit this screen.
When Phone A tries to activate Call Back and the extension is not found in the database, the following message displays:
CallBack cannot be activated for xxxx.
When Phone A tries to activate Call Back and the Cisco CTIManager and Cisco Extended Functions services are not registered, the following message displays:
Service not available.
When Phone A tries to activate Call Back and the Cisco Extended Functions service is not working, the following message displays:
Call Back Service Failure.
System Requirements for Cisco Call Back
Cisco Call Back requires the following software components to operate:
•Cisco CallManager 3.3 or later
•Microsoft Windows 2000
•Microsoft Internet Explorer or Netscape Navigator
| Cisco CallManager Features and Services Guide |