AT&T TL92378 user manual Troubleshooting

Appendix D

Troubleshooting

My calls cut	•	Other electronic products can cause interference with
in and out		your cordless phone. Try installing your phone as far away
while I’m using		from the following electronic devices as possible: televi-
my cordless		sion sets, VCRs, or other cordless telephones.
handset.	•	Do not install this phone near a microwave oven or on
		the same electrical outlet. You may experience decreased
		performance while the microwave oven is operating.
	•	If your phone is plugged in with a modem or surge pro-
		tector, plug the phone (or modem/surge protector) into
		a different location. If this doesn't solve the problem,
		re-locate your phone or modem farther apart from one
		another, or use a different surge protector.
	• Relocate your telephone base to a higher location. The
		phone will have better reception when installed in a
		high area.
	•	If the other phones in your home are having the same
		problem, the problem is in your wiring or local service.
		Contact your local telephone company (charges
		may apply).
The charge	•	Make sure the power and line cords are plugged in
light is off.		correctly and securely.
	•	Unplug the unit’s electrical power. Wait for 15 seconds,
		then plug it back in. Allow up to one minute for the
		cordless handset and telephone base to reset.
	•	Clean the cordless handset and telephone base charging
		contacts each month using a pencil eraser or cloth.
My caller ID	•	Caller ID is a subscription service. You must subscribe to
isn’t working.		this service from your local telephone company for this
		feature to work on your phone.
	•	Your caller must be calling from an area that supports
		caller ID.
	•	Both you and your caller’s telephone companies must use
		caller ID compatible equipment.

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