AT&T CL82101 Charge light is off or blinking, My caller ID isn’t working, Incomplete messages

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Appendix

Troubleshooting

The charge light is off or blinking.

•Make sure you plug the power and line cords in correctly and securely.

•Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth.

•A blinking CHARGE light is an indication that the battery is not connected to the handset or is missing completely. Ensure that the battery is installed properly.

My caller ID isn’t working.

•Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.

•The caller must be calling from an area that supports caller ID.

•Both your and your caller’s telephone service providers must use caller ID compatible equipment.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 5). The filter prevents noise and caller ID problems resulting from DSL interference. Please contact your DSL service provider for more information about DSL filters.

System does not receive caller ID when on a call.

•Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.

Incomplete messages.

•If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set.

•If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.

•If the system’s memory becomes full during a message, the system stops recording and disconnects the call.

•If the caller’s voice is very soft, the system may stop recording and disconnect the call.

Difficulty hearing messages.

•Press VOL/p to increase the telephone base speaker volume.

•Press pDIR/VOLUME to adjust the message playback volume on a handset.

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Contents CL82101/CL82201/CL82301 CL82351/CL82401/CL82451 Congratulations Parts checklist Table of contents CL82101/CL82201/CL82301 CL82351/CL82401/CL82451Directory Index QCID/VOLUME Quick reference guide handsetMain menu Quick reference guide telephone base Answer onInstallation Avoid placing the telephone base too close toCharger installation Telephone base and charger installationTelephone base installation Battery installation and charging StepCharge light Step Installation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onHandset settings SettingRinger volume Ringer toneSet date/time Press MENU/SELECT to choose LCD language Press MENU/SELECT in idle mode to enter the main menuLCD language Caller ID announceClear voicemail indication Voicemail visual message waiting indicatorTo manually turn off the new voicemail indicators Rename handset Key toneTo set the home area code Use caller ID to automatically set date and timeHome area code Website Dial modeTo set the dial mode Handset operation To view the 10 most recently dialed numbers SpeakerphoneLast number redial To redial a numberEqualizer Options while on calls To access the redial list while on a call To access the directory while on a callTo access the caller ID log while on a call Chain dialingPress MENU/SELECT to choose Transfer Temporary tone dialingBlind transfer To start the paging tone Multiple handset useHandset locator To stop the paging toneIntercom Answer an incoming call during an intercom callCall transfer using intercom To transfer or share an outside call using intercomPTT call to a single handset Push-to-talk PTTTurn PTT on or off To call a group of handsets Connecting to groupPTT call to a group of handsets Press and hold PTT to talk, press Intercom Answer a PTT callChange a one-to-one PTT call to an intercom call End or leave a PTT call Answer an incoming call during PTTMake an outgoing call during PTT Capacity About the directoryShared directory Create directory entries Create a new directory entryAdd a predialed telephone number to the directory Search by name Review the directoryReview directory entries Delete a directory entry Dial, delete or edit directory entriesDisplay dial Edit a directory entryReassign a speed dial number Speed dialAssign a speed dial number Make a call using speed dial Delete a speed dial numberAbout caller ID Information about caller ID with call waitingHow the caller ID history caller ID log works Missed new call indicatorCaller ID history Review the caller ID history Caller ID operationMemory match Delete caller ID log entries To delete an entry View dialing optionsDial a caller ID log entry Press MUTE/DELETE to delete the shown entrySave a caller ID log entry to the directory Reasons for missing caller ID information On-screen message ReasonTo play your current outgoing announcement Answering system settingsAnnouncement To record a new outgoing announcementAnswer on/off Using a handsetTo delete your outgoing announcement Press MENU/SELECT to select Call screening To change the settingCall screening Number of ringsRemote access code To change the remote access codeMessage alert tone Message recording timeAbout the answering system Answering system and voicemail indicatorsUsing the answering machine and voicemail together Call screening at the telephone base Message capacityVoice prompts Temporarily turning off the message alert tone Call interceptBase ringer To listen to messages at the telephone base When messages are playing on the telephone baseMessage playback To listen to messages on a cordless handsetTo delete all old messages on the telephone base When messages are playing on the handsetDelete all old messages To delete all old messages on the handsetPlay back a memo Recording and playing memosRecord a memo Base message counter displays Message counter displaysTo remotely reach your answering system Remote accessRemote commands Remote access Adding and registering handsets Register a handset to your telephone baseDeregistering handsets Press and hold /HANDSET Locator onHandset alert tones Alert tones and lightsScreen icons Telephone base tonesLights USEHandset display screen messages Screen display messagesTransfer to Cannot get a dial tone TroubleshootingMy telephone doesn’t work at all Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a chargeMy cordless handset does not ring when I receive a call Experience poor sound quality when using the speakerphoneHear other calls while using my phone My calls cut in and out while I’m using my cordless handset My caller ID isn’t working System does not receive caller ID when on a callCharge light is off or blinking Incomplete messagesSystem does not record messages System does not respond to remote commandsSystem does not answer after the correct number of rings Outgoing announcement is not clear Cannot retrieve voicemail messagesCommon cure for electronic equipment Taking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Safety informationEspecially about cordless telephones FCC Part 68 and Acta Industry CanadaFCC Part Limited warranty Call 1 800 222-3111. In Canada, dial 1 866How do you get warranty service? Technical specifications Operation Operating timeIndex Index Remote access wallet card Action Remote command

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