AT&T 9353 Case of Difficulty, If the phone doesn’t work at all, check these items first

Page 22

9353_book_1ATT 6/7/01 1:56 PM Page 18

IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call

1 800 222–3111.Please retain your receipt as your proof of purchase.

If the phone doesn’t work at all, check these items first:

•Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

•Make sure the base antenna is fully upright.

•If the handset does not beep when you press P, the battery might need charging.

•Make sure the battery pack is installed correctly.

•If you have dial pulse (rotary) service on your phone line, make sure the dial mode is set to dial pulse (see INSTALLATION).

If the above suggestions don’t solve the problem, try re-initializing the handset and base:

1Disconnect the power to the base.

2Remove the handset battery pack.

3Wait a few minutes.

4Connect the power to the base.

5Insert the handset battery pack.

6Put the handset in the base to re-initialize.

If you hear a two-beep signal when you try to use the handset:

•You might be out of range. Move closer to the base and try again.

•If moving closer to the base doesn’t help, try following the directions above for re-initializing the handset and base.

If the phone does not ring when you receive a call:

•Make sure the handset ringer is on.

•Make sure the telephone line cord is connected firmly to the base and the telephone jack.

•Make sure the AC adapter is plugged firmly into an outlet not controlled by a wall switch.

•You might be too far from the base; move closer.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

18

Page 21 Page 23
Image 22
Page 21 Page 23
Contents Revised Part 1 Important Product InformationAdvanced American Telephones. All rights reserved Contents 9353book1ATT 6/7/01 156 PM Before You Install InstallationInstall the handset battery Attach the belt clip to the cordless handset optional Set the dial mode Charge the handset batteryCheck for dial tone Follow Steps 3-5 in Table/Desk Installation Wall InstallationConnect the telephone line cord Connect the power cord Mount the base on the wallTelephone Operation Page/Handset Locator Handset Ringer Style Temporary Tone DialingRinger Off Headset Jack Operating RangeTelephone Memory Set the Clock Audible IndicatorsAnswering System Operation About MailboxesRecord Your Announcement Press Uuntil you hear Change announcementAnswering System Feature Setup Feature SummaryVolume Listen To, Save & Delete MessagesRecord a Memo Call Screening/InterceptMessage Window Display Connect with the Answering System Remote Access CommandsVoice Menu Turn system off End remote access callRecord memo Turn system onReplacing the Handset Battery Pack Charging the Handset Battery PackBatteries Case of Difficulty If the phone does not ring when you receive a callIf the phone doesn’t work at all, check these items first If you lose a call after changing channels If you hear noise or interference when using the phoneIf you hear other calls while using your phone If messages are incompleteIf CL appears in the Message Window If you have difficulty hearing messagesIf your outgoing announcement isn’t clear
Top Page Image Contents