AT&T 9002 Case of Difficulty, If the phone doesn’t work at all, check these items first

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IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below. If you still have trouble, call 1 800 722-9125.

If the phone doesn’t work at all, check these items first:

•Make sure the AC adapter is plugged in.

•Make sure the telephone line cord(s) is plugged firmly into the base unit and the modular telephone jack.

•Make sure the antenna is fully extended.

•If the LOW BATT light is on, the battery pack needs recharging. If the battery pack will not charge, replace it with Replacement Battery 3740.

•Make sure the battery pack is installed correctly.

•If you have dial pulse (rotary) service on your phone line, make sure the dial mode switch is set to PULSE.

If the above suggestions don’t solve the problem, try re-initializing the handset and base:

1Disconnect the power to the base.

2Remove the handset battery pack.

3Wait a few minutes.

4Connect the power to the base.

5Insert the handset battery pack.

6Put the handset in the base to re-initialize.

If you hear noise or interference when using the phone.

•Make sure the base antenna is fully upright.

•You may be out of range. Move closer to the base.

•Press and release cto change to another of the 10 channels available. If the noise is exceptionally loud, move closer to the base before changing channels.

•Household appliances plugged into the same circuit as the base can sometimes cause interference. Try moving the appliance or the base to another outlet.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

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Contents Part Philips Consumer Communications L.P. All rights reserved Contents 9002book.1AT&T 12/98, 409 PM Set the dial mode InstallationTable/Desk Installation Connect the power cord Connect the telephone line cords to the baseCharge the handset batteries for 16 hours Check for dial toneWall Installation Connect the line cordsMount the telephone on the wall jack Follow Steps 7 and 8 under Table/Desk InstallationBelt Clip Operation Operation Making a Call Answering a CallEnding a Call RedialHandset Ringer Volume Base Ringer VolumeSpeakerphone Volume Temporary ToneSpecial Telephone Services HoldMute IntercomFour-Way Conference Calls Switching a Conference Call to the BaseConference Calls Headset Jack Operating Range Telephone Memory Batteries Charging the Handset Battery PackReplacing the Handset Battery Pack Batteries If the phone doesn’t work at all, check these items first If you hear noise or interference when using the phoneCase of Difficulty If the phone does not ring when you receive a call If you hear other calls while using your phone
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