AT&T EL52419, EL52409, EL52459, EL52259, EL52209, EL52309 user manual Troubleshooting

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Appendix C

Troubleshooting

Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your phone to a higher location. The phone will likely have better reception when installed in a high area.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

Iexperience poor sound quality when using the speakerphone.

For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.

When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press MUTE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE again to turn the microphone on.

Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.

I hear other

• Disconnect the telephone base from the telephone

calls while using

jack, and plug in a different telephone. If you still hear

my phone.

other calls, the problem is probably in your wiring or

 

local service. Call your local telephone company.

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Contents User’s manual Congratulations Parts checklist Table of contents EL52209/EL52259/EL52309Answering system Appendix aAppendix B Appendix CPress MENU/SELECT to select or modify a highlighted item Quick reference guide handsetMain menu USE indicator Quick reference guide telephone baseInstallation Avoid placing the telephone base too close toImportant Information Telephone base & charger installationCharger installation Battery installation & charging Battery indicators Battery status ActionPlace in Charger HandsetStep Charge lightWall Installation Tabletop to wall installationWall to tabletop installation See Telephone base & charger installation onRinger volume Telephone settingsMenu settings Ringer tone MENU/SELECTKey tone LCD languageSet date/time Clear voicemail indication Voicemail visual message waiting indicatorINDICATOR?INDICATOR? Home area code Press MENU/SELECTAnswer on/off Press qCID or DIRp to select between on and OFF, thenTo record a new outgoing announcement AnnouncementTo play your current outgoing announcement To delete your outgoing announcement Number of ringsRemote access code Press qCID or DIRp to change the remote access codeMessage alert tone Making, answering, and ending calls Handset operation Speakerphone informationLast number redial Speaker buttonVolume control Options while on callsCall waiting MuteChain dialing Press qCID or DIRp to scroll to the desired numberJoin a call in progress Multiple handset useHandset locator Intercom Shows Calling Other HandsetOther Handset is Calling or Handset X is CallingCall transfer using intercom Other Handset is CallingAbout the directory Shared directoryCapacity Exiting the directoryCreate directory entries To create a new directory entryDial Key # space Characters by number of key presses To search by name Review directorySearch directory To dial, delete or edit entries SpeakerAbout caller ID Information about caller ID with call waitingMemory match Missed new calls indicatorCaller ID operation Caller ID history How the caller ID history call log worksTo review the caller history QCIDCall LOG , then press MENU/SELECT twice to Review Make a call log entry ready to dialDial a call log entry Delete entriesSave a call log entry to the directory Unable to SaveReasons for missing caller ID information On-screen Reason MessageAbout the answering system Answering system and voicemailMessage capacity Turn the answering system on or off at the telephone baseNew message indication Call screening at the telephone baseCall intercept Base ringerMessages playback To listen to messages at the telephone baseTo listen to messages at the handset Press MENU/SELECT to select Play MsgsWhen playing messages are playing on the telephone base When messages are playing on the handsetOptions during playback To delete all old messagesRecording & playing memos To record a memoBase message counter displays Message counter displaysRemote access Remote commandsRemote access Alert tones and lights ANS onHandset display screen messages Screen display messagesNo Line Troubleshooting Connecting Troubleshooting guide To Battery installation & charging pages 5-6 in thisTroubleshooting Troubleshooting Troubleshooting Troubleshooting Day not set Troubleshooting Maintenance Cleaning your telephoneTaking care of your telephone Avoid waterEspecially about cordless telephones Important safety informationSafety information Especially about telephone answering systems Precautions for users of implanted cardiac pacemakersPacemaker patients FCC Part 68 and Acta Industry CanadaFCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitationsTechnical specifications Operation Operating timeDect 6.0 digital technology Telephone operating rangeIndex Index Or hang up Remote access wallet cardFold here