AT&T EL52209, EL52409, EL52459, EL52419, EL52259, EL52309 user manual Troubleshooting

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Appendix C

Troubleshooting

My calls cut in and out while I’m using my cordless handset.

•Other electronic products can cause interference with your cordless phone. Try installing your phone as

far away as possible from electronic devices such as wireless routers, or other cordless telephones.

•Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well.

•If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone.

•Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your telephone base to a higher location. The phone will have better reception when installed in a high area.

•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

The charge	•	Make sure the power and line cords are plugged in
light is off.		correctly and securely.
	•	Unplug the electrical power. Wait for 15 seconds, then
		plug it back in. Allow up to one minute for the cordless
		handset and telephone base to reset.
	•	Clean the cordless handset and telephone base charging
		contacts each month using a pencil eraser or cloth.

My caller ID	•	Caller ID is a subscription service. You must subscribe to
isn’t working.		this service from your local telephone company for this
		feature to work on your phone.
	•	Your caller must be calling from an area that supports
		caller ID.

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Contents User’s manual Congratulations Parts checklist Table of contents EL52209/EL52259/EL52309Appendix B Answering systemAppendix a Appendix CMain menu Quick reference guide handsetPress MENU/SELECT to select or modify a highlighted item USE indicator Quick reference guide telephone baseInstallation Avoid placing the telephone base too close toCharger installation Telephone base & charger installationImportant Information Place in Charger Battery installation & chargingBattery indicators Battery status Action HandsetStep Charge lightWall Installation Tabletop to wall installationWall to tabletop installation See Telephone base & charger installation onMenu settings Telephone settingsRinger volume Key tone Ringer toneMENU/SELECT LCD languageSet date/time INDICATOR?INDICATOR? Voicemail visual message waiting indicatorClear voicemail indication Home area code Press MENU/SELECTAnswer on/off Press qCID or DIRp to select between on and OFF, thenTo play your current outgoing announcement AnnouncementTo record a new outgoing announcement To delete your outgoing announcement Number of ringsRemote access code Press qCID or DIRp to change the remote access codeMessage alert tone Making, answering, and ending calls Last number redial Handset operationSpeakerphone information Speaker buttonCall waiting Volume controlOptions while on calls MuteChain dialing Press qCID or DIRp to scroll to the desired numberHandset locator Multiple handset useJoin a call in progress Other Handset is Calling or Handset X is IntercomShows Calling Other Handset CallingCall transfer using intercom Other Handset is CallingCapacity About the directoryShared directory Exiting the directoryCreate directory entries To create a new directory entryDial Key # space Characters by number of key presses Search directory Review directoryTo search by name To dial, delete or edit entries SpeakerAbout caller ID Information about caller ID with call waitingCaller ID operation Missed new calls indicatorMemory match Caller ID history How the caller ID history call log worksCall LOG , then press MENU/SELECT twice to Review To review the caller historyQCID Make a call log entry ready to dialSave a call log entry to the directory Dial a call log entryDelete entries Unable to SaveReasons for missing caller ID information On-screen Reason MessageMessage capacity About the answering systemAnswering system and voicemail Turn the answering system on or off at the telephone baseCall intercept New message indicationCall screening at the telephone base Base ringerTo listen to messages at the handset Messages playbackTo listen to messages at the telephone base Press MENU/SELECT to select Play MsgsOptions during playback When playing messages are playing on the telephone baseWhen messages are playing on the handset To delete all old messagesRecording & playing memos To record a memoBase message counter displays Message counter displaysRemote access Remote commandsRemote access Alert tones and lights ANS onHandset display screen messages Screen display messagesNo Line Troubleshooting Connecting Troubleshooting guide To Battery installation & charging pages 5-6 in thisTroubleshooting Troubleshooting Troubleshooting Troubleshooting Day not set Troubleshooting Taking care of your telephone MaintenanceCleaning your telephone Avoid waterSafety information Important safety informationEspecially about cordless telephones Pacemaker patients Precautions for users of implanted cardiac pacemakersEspecially about telephone answering systems FCC Part 68 and Acta Industry CanadaFCC Part What does this limited warranty cover? Limited warrantyHow long is the limited warranty period? How do you get warranty service? Other limitationsDect 6.0 digital technology Technical specificationsOperation Operating time Telephone operating rangeIndex Index Fold here Remote access wallet cardOr hang up