AT&T EL52409 About the answering system, Answering system and voicemail, Message capacity

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Answering system

About the answering system

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

If and NEW VOICEMAIL display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

To listen to messages recorded on your digital answering system, press PLAY/STOP button on the telephone base (page 39).

Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

You can use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message by following the instruction below.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Message capacity

The answering system can record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

Turn the answering system on or off at the telephone base

Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.

Press ANS ON/OFF to turn the answering system on or off. If the answering system is turned on, it announces “Calls will be answered.” If the answering system is turned off, it announces “Calls will not be answered.”

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Contents User’s manual Congratulations Parts checklist Table of contents EL52209/EL52259/EL52309Appendix B Answering systemAppendix a Appendix CQuick reference guide handset Main menuPress MENU/SELECT to select or modify a highlighted item USE indicator Quick reference guide telephone baseInstallation Avoid placing the telephone base too close toTelephone base & charger installation Charger installationImportant Information Place in Charger Battery installation & chargingBattery indicators Battery status Action HandsetStep Charge lightWall Installation Tabletop to wall installationWall to tabletop installation See Telephone base & charger installation onTelephone settings Menu settingsRinger volume Key tone Ringer toneMENU/SELECT LCD languageSet date/time Voicemail visual message waiting indicator INDICATOR?INDICATOR?Clear voicemail indication Home area code Press MENU/SELECTAnswer on/off Press qCID or DIRp to select between on and OFF, thenAnnouncement To play your current outgoing announcementTo record a new outgoing announcement To delete your outgoing announcement Number of ringsRemote access code Press qCID or DIRp to change the remote access codeMessage alert tone Making, answering, and ending calls Last number redial Handset operationSpeakerphone information Speaker buttonCall waiting Volume controlOptions while on calls MuteChain dialing Press qCID or DIRp to scroll to the desired numberMultiple handset use Handset locatorJoin a call in progress Other Handset is Calling or Handset X is IntercomShows Calling Other Handset CallingCall transfer using intercom Other Handset is CallingCapacity About the directoryShared directory Exiting the directoryCreate directory entries To create a new directory entryDial Key # space Characters by number of key presses Review directory Search directoryTo search by name To dial, delete or edit entries SpeakerAbout caller ID Information about caller ID with call waitingMissed new calls indicator Caller ID operationMemory match Caller ID history How the caller ID history call log worksCall LOG , then press MENU/SELECT twice to Review To review the caller historyQCID Make a call log entry ready to dialSave a call log entry to the directory Dial a call log entryDelete entries Unable to SaveReasons for missing caller ID information On-screen Reason MessageMessage capacity About the answering systemAnswering system and voicemail Turn the answering system on or off at the telephone baseCall intercept New message indicationCall screening at the telephone base Base ringerTo listen to messages at the handset Messages playbackTo listen to messages at the telephone base Press MENU/SELECT to select Play MsgsOptions during playback When playing messages are playing on the telephone baseWhen messages are playing on the handset To delete all old messagesRecording & playing memos To record a memoBase message counter displays Message counter displaysRemote access Remote commandsRemote access Alert tones and lights ANS onHandset display screen messages Screen display messagesNo Line Troubleshooting Connecting Troubleshooting guide To Battery installation & charging pages 5-6 in thisTroubleshooting Troubleshooting Troubleshooting Troubleshooting Day not set Troubleshooting Taking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Safety informationEspecially about cordless telephones Precautions for users of implanted cardiac pacemakers Pacemaker patientsEspecially about telephone answering systems FCC Part 68 and Acta Industry CanadaFCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitationsDect 6.0 digital technology Technical specificationsOperation Operating time Telephone operating rangeIndex Index Remote access wallet card Fold hereOr hang up